Hamilton Honda

Everyone at the dealership was more than helpful! They walked me through the whole process of purchasing a new car and made me feel at ease. The dealership in general was beautifully set up and I apprecia walked me through the whole process of purchasing a new car and made me feel at ease. The dealership in general was beautifully set up and I appreciated knowing about the free oil changes and car washes that are avaliable. I would highly recommend Hamilton Honda to anyone looking to purchase a car. More

"Zack", my salesman, was a delight!! It was a positive and stress-free experience for me for the first time ever when buying a new car!! George in the finance office was very helpful and thoughtful in his and stress-free experience for me for the first time ever when buying a new car!! George in the finance office was very helpful and thoughtful in his explanation of the various types of protection available for my new CR-V. That alone relieved me knowing that there are total packages available to help keep the costs down in owning a car. I never heard of "gap insurance" before but I am happy that I have it!! Everyone associated with Hamilton Honda that I met were so pleasant!!! The perks of free oil changes, loaner cars and washing cars is super! I don't know of any other dealership that has these services available to their customers. Lastly, your waiting area is like being at home --- comfortable chairs, computers to use, televisions to watch and the opportunity to grab something to eat or drink in your cafe!! Thanks so much for a great experience!! More

We were pleasantly surprised that there are still car dealers that are not overbearing and pushy. We were very fortunate to have David Westoff as our dealer. He was knowledgeable and sincere. Other staff dealers that are not overbearing and pushy. We were very fortunate to have David Westoff as our dealer. He was knowledgeable and sincere. Other staff members in the dealership were also pleasant and professional. They have a great waiting area. Would recommend this dealership to my friends who are interested in buying Honda cars. More

Wow, what a beautiful facility! I honestly enjoyed meeting with your team of experienced professionals. They took me through my new Honda Accord purchase like it was a dance. I love my new car and my meeting with your team of experienced professionals. They took me through my new Honda Accord purchase like it was a dance. I love my new car and my low rate Honda financing! I love Hamilton Honda! More

The team at Hamilton Honda was great. They were friendly and to the point. Everyone went above and beyond to make you feel welcome. Auto shopping with two small children is not easy, and although the sale and to the point. Everyone went above and beyond to make you feel welcome. Auto shopping with two small children is not easy, and although the sale took quite a while, my children were not once made to feel a nuisance as they ran thru the showroom and hopped in and out of the display vehicles! lol I would recommend this dealership, and purchase from them again. More

I was treated with dignity and respect during the purchase of my Honda Civic. I have purchased two vehicles at this dealership. I am very pleased with the automobiles. It was a pleasure buying my car purchase of my Honda Civic. I have purchased two vehicles at this dealership. I am very pleased with the automobiles. It was a pleasure buying my cars there. In closing, I would purchase more cars there in the future. Thank You Leonard Linguito More

The Hamilton sales team was less than honest. I was given a quote the first time I visited the dealership and when I returned several weeks later I was told "the market had changed and the price I was given a quote the first time I visited the dealership and when I returned several weeks later I was told "the market had changed and the price I was given was no longer market". When I told them I had received several quotes below Hamilton Honda's last quote that they no longer would honor, they told me that the quotes were just to lure me into a dealership and then the price would change. Unfortunately this only seemed to be true at Hamilton Honda. The sales team also seemed to be very old school in that they had to keep going away to "talk to their manager" when discussing price. There didn't seem to be a legitimate decision-maker available to speak with, to include Tony, the sales manager. They also tried to convince me that they were the only dealership within a certain radius that had the color of vehicle I was looking for and that they would refuse to swap with another dealer--they almost made it sound like a threat. When I tried to change the conversation to another color, they seemed frustrated and offended. My impression from three visits to the dealership is that this is a classic, old school operation where they try to take advantage of consumers who are not on top of current market prices and / or haven't done any research. The sales team told me over and over that "we never lose a customer due to price"--yet their price quotes seemed to constantly change and they would not commit to meeting a price from another dealer. I doubt I'm the first customer they've lost on price or due to the lack of trust-worthiness from their sales team. I ended up purchasing my Honda from another dealer and had a great experience. It was the opposite of everything I experienced at Hamilton Honda. Hamilton Honda did actually save me nearly a thousand dollars. I was willing to do business with them based on their first quote they gave me. However, when they wouldn't honor the quote the next time I returned, I ended up purchasing my vehicle from another dealer at a price significantly below Hamilton Honda's original price quote. I've also visited the service department for service on my older model Honda and they were not much better in terms of honesty and trust. I will never do any business with this dealership again. They are not above board in terms of their sale process and I don't trust the sales team. Hamilton Honda was the worst dealership out of 7 that I had interaction with when shopping for my new Honda. More