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Hamilton Honda
Hamilton, NJ
5,083 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 16, 2011
Hamilton Honda was a great place to buy a car. The entire experience was hassle free and painless. Anthony was very helpful and we got a great advertised lease deal with no bait and switch non sense. entire experience was hassle free and painless. Anthony was very helpful and we got a great advertised lease deal with no bait and switch non sense. The facility is state of the art and caters to Honda owners (free car washes, oil changes.) More
by celtics75
Employees Worked With
Anthony Puma
March 14, 2011
We leased two cars from Hamilton Honda within the last month and a half. Our sales rep, Michael Bendar, made this experience a pleasurable one versus the usual stressful and anxious task. For the first ca month and a half. Our sales rep, Michael Bendar, made this experience a pleasurable one versus the usual stressful and anxious task. For the first car we leased which was for my daughter, we went in with their ad and it turned out to be exacly what was advertized. No hassle, no nonsense, just straight foward honest communication about the process and purchase. Michael was very knowledgeable about the product and the services Honda offered and his personable interaction with us made for a comfortable experience. He was very helpful about financial sugggestions and information about credit issues concerning my daughter. We felt very satisfied with the whole experience that this week we went back to work with Michael to lease a car for my wife. All worked out extremely well again. Besides Michael's great work, all of the other people that we worked with , (finance, management, admin) where super. We're glad we chose Hamilton Honda to update the family fleet and would highly recommed this dealership to our friends. I would direct anyone to our salesperson, Michael Bendar, and I hope when I need my next Honda, Michael will be there for me. More
by mprokop51
Employees Worked With
Michael Bendar
March 12, 2011
Yesterday I leased a 2011 Honda CRV from Hamilton Honda. My car shopping experience was pleasant and productive. This is my second Honda acquisition within the last 5 months. I leased a 2011 Civic Coup in D My car shopping experience was pleasant and productive. This is my second Honda acquisition within the last 5 months. I leased a 2011 Civic Coup in December for my 21-year-old daughter. My daughter loves her Civic, has been utilizing the free car wash service and will be stopping by shortly for her first free oil change. Pleasantly satisfied with the service that I received in December, I returned to Hamilton Honda requesting to work with the same salesperson, Anthony Puma. Anthony exemplifies quality customer service, is genuinely friendly, possesses a strong knowledge of the Honda product line and extends the type of courtesy seldom found in today's work force. Anthony is a salesperson who "listens" to his customer; a quality that I appreciate. I can unconditionally recommend Hamilton Honda and Anthony Puma to any prospective customer. More
by Terriroo
Employees Worked With
Anthiny Puma
March 10, 2011
Our sales person was great. We were ready to buy our car here and drop our money. However, when it came time to find a number that we could both agree on, which did NOT involve paying the sticker price, th here and drop our money. However, when it came time to find a number that we could both agree on, which did NOT involve paying the sticker price, the floor manager would not budge. He came down $60 on the Honda CRV. He used high pressure sales tactics and would not listen to what we were looking for in price. We ended up getting price quotes for the same car from other dealerships around the area that gave us something we could work with! It's unfortunate that the salesman lost the sale due to his floor manager. I won't mention the sales person's name because it was NOT his fault the sale was lost. More
by vickyinvain
Employees Worked With
Anonymous
March 10, 2011
Install of after-market backup sensor and remote starter has been a nightmare. Parts were installed incorrectly the first time so they didn't work. Obviously, they were not checked either. Then we return has been a nightmare. Parts were installed incorrectly the first time so they didn't work. Obviously, they were not checked either. Then we returned it to get it fixed and they "adjusted" the sensor and starter rather than replace the part. After 2 weeks, the backup sensor doesn't work again. In the process, they washed our car and scratched the back windshield. After reading this review, the dealership called to ask how they could make things right. They offered to replace the scratched glass and the faulty backup sensor and loan us a car during the time they had the car. They assured me that they personally oversee the work and make sure it was done correctly. Of course when they delivered the car, we found that the backup sensor doesn't work properly, the car door has a new scratch on the paint, the wheel well in the back has scratches and paint smears on it that we can't get out, and they didn't snap back the panels that they opened to replace parts. As usual, the people doing the work show no accountability or concern. The assurances I received were empty promises that were not kept. Integrity is a word that means something in customer service. The people who work at this dealership have none. More
by mariorubbo
Employees Worked With
Jim McMann, Noel McComsy
March 08, 2011
great experience. Everyone was helpful, candid and delivered on promises. Negotiations were done quite professionally without undue pressure. Car delivered exactly as promised, along with financing delivered on promises. Negotiations were done quite professionally without undue pressure. Car delivered exactly as promised, along with financing that was simple and also as promised. I thought everyone involved was interested and trying to make the experience a good one and not just for a quick sale. More
by baronfriend
Employees Worked With
Anthony Servedo & James Confredo
March 07, 2011
We went to three dealerships while looking to purchase our new vehicle. The other two were not even close to matching the overall experience we had at Hamilton Honda. Kind and courteous treatment without our new vehicle. The other two were not even close to matching the overall experience we had at Hamilton Honda. Kind and courteous treatment without being pushy. Excellent showroom with a great service area and most important a wonderful staff. We would certainly refer Hamilton Honda to our friends and family. Thank You, The Sparano Family More
by cody1155
Employees Worked With
Robert Morton and Dalton ?
March 02, 2011
My overall experience with purchasing a Honda Odyssey from Hamilton Honda was fantastic. My salesperson, John Wilson, treated me like gold. I did my leg work researching new vehicles and planned on buy from Hamilton Honda was fantastic. My salesperson, John Wilson, treated me like gold. I did my leg work researching new vehicles and planned on buying american, but when I went to other dealerships I was less than impressed. From the moment I walked into the door I felt completely comfortable. John Wilson was friendly, knowledgeable and respectful. Tony, the sales manager, was also very good. He is a strong negotiator but never made me feel bullied. I would definitely recommend John Wilson and Hamilton Honda to everybody especially my girlfriends. Sincerely, Mary Rudin More
by metuchen86
Employees Worked With
John Wilson and Tony
March 02, 2011
My salesman, John Wilson was very helpful during the whole sales process. He explained every detail about the car and services. He even went as far as to call me after I took the car home to see if I ha whole sales process. He explained every detail about the car and services. He even went as far as to call me after I took the car home to see if I had any questions or problems. Every one I dealt with so far at Hamilton Honda has been very helpful and courteous. I would recommend Hamilton Honda highly to everyone. More
by Edholzman1
Employees Worked With
John Wilson
March 01, 2011
Mike made us very comfortable with purchasing through Hamilton Honda. The experience was smooth and easy It was hassle free. I was taken back that a car dealer actually shows you there service floor. The Hamilton Honda. The experience was smooth and easy It was hassle free. I was taken back that a car dealer actually shows you there service floor. The options that Hamilton Honda has to offer is over the top. Internet access through thier own computer stands, car wash center, oil change, deli, complimentry water, coffee, the kids are along with the flat scren tvs. THe experience was very differnt then i have experienced in the past 7 car purchases i have made. Once taken to the finance cent Derrick was prepared to meet with us and made the transaction very smooth. Kudos to you. Hamilton Honda you should truely appreciate these two workers. They sent me a thank you for purchasing my car and i would tell you two no thank you for making this a great experience. Cathy Lanahan More
by lanahac
Employees Worked With
Mike Bender and Derrick Battle
