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Hamilton Honda
Hamilton, NJ
5,084 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,084 reviews
July 05, 2011
This dealership was a step up from others I had recently dealt with. The facilities, inventory, and post-purchase amenities offered are all impressive. Dan and another employee made every effort to famili dealt with. The facilities, inventory, and post-purchase amenities offered are all impressive. Dan and another employee made every effort to familiarize me with the vehicle at the top of my list and did so in a knowledgeable, friendly, and humorous way. They took pains to make sure I was comfortable at every step of the process. Negotiation was more straightforward than expected; the dealer stood firm at a price but did so in a respectful manner, citing data about average sale prices for the model in question. More
by bashir783
Employees Worked With
Dan Balling
July 05, 2011
The experience at Hamilton Honda exceeding my expectations in every way. Everyone that we dealt with; Zack, Tony, and Tammy were all wonderful! The dealership was very clean and we received a f expectations in every way. Everyone that we dealt with; Zack, Tony, and Tammy were all wonderful! The dealership was very clean and we received a full tour and were very well taken care of through the entire process! I would highly recommend Hamilton Honda to others! More
by rebeccabeckerman
Employees Worked With
Rasaq Musari
July 05, 2011
The first time we walked into the dealership we were greeted by Dave. It was his thorough explanation of the products and the services provided at Hamilton Honda that had us coming back for a test driv greeted by Dave. It was his thorough explanation of the products and the services provided at Hamilton Honda that had us coming back for a test drive. The test drive proved to be even more informative. Well I definitely had my homework cut out for me. After many trips to other dealers and multiple test drives of other vehicles, I decided on a Honda. I can clearly say that the main reason was Hamilton Honda's Customer Service! The facility was like no other I have seen, but the people had me coming back for more. Great experience from Dave to Richard and then finally the amazing Jim. Every detail was explained, all the bases were covered and it was top of the line service. They all made me feel like their most important customer. I will definitely come back and encourage friends to come in. Thanks! Dorca Gilbertson More
by Atalaine
Employees Worked With
Dave & Richard Ruff.. and Amazing Jim from Finance
July 01, 2011
I recently bought a 2012 Civic Hybrid. I had been to the dealer repeatedly, considering both used and new cars. They were not overly pushy, and respected my privacy and time required to 'research', unlike dealer repeatedly, considering both used and new cars. They were not overly pushy, and respected my privacy and time required to 'research', unlike other dealers that continually called/emailed. Although there was not much room for negotiating the price (eventually $200 below MSRP), I walked away generally satisfied. I am happy with the car. One point of contention relates to the warranty. On the night of sale, I was persuaded into obtaining an extended warranty. Once I read through the details, I went back in days later and cancelled. The finance manager, without much issue, re-did my contract. I appreciated this. However, what was not made clear during the initial purchase was a distinction with the the emissions systems on the civic hybrid. There was another car on the lot with a different 'smog rating' on the window sticker (it had a 9 out of 10, instead of the 7 that the car I bought had). This was briefly described by the salesperson as relating to 'California emissions'. Upon reading the warranty book after the sale was completed, I discovered that the difference was that the car with the '9' had an Advanced Technology Partial Zero Emission (AT PZEV), which provides a 15 year/150,000 mile warranty for many components on the car (quite different than 3 yr/36K mile). I've been waiting for a week for an explanation, which hasn't come yet. More
by e4r5t6y
Employees Worked With
Michael Bendar, Sean McHugh
July 01, 2011
The ratings I gave are due to the outstanding sales and service levels I received every time I visited your dealership. It is a rare occurrence to experience this level of satisfaction at any other dealers service levels I received every time I visited your dealership. It is a rare occurrence to experience this level of satisfaction at any other dealership. All of your staff is friendly and courteous and went out of their way to make surer experience was excellent! I would and have recommended your dealer to everyone I know. More
by John Bowyer
Employees Worked With
Dave Westoff, Carl
July 01, 2011
This was the best car buying experience I've ever had. Ed Meyer was professional and personable and did a great job in showing me the new 2012 Civic. He took me for a test drive and answered all my quest Ed Meyer was professional and personable and did a great job in showing me the new 2012 Civic. He took me for a test drive and answered all my questions and concerns. He also gave me a tour of thier state of the art facilty which just blew me away. Jim Confredo was excellent as well. He explained everything in easy terms and made sure he addressed all my needs and concerns. When I needed to buy a car I was dreading the process, but these guys made the experience so pleasant and enjoyable I didn't want to leave. I've already had my experience with the service department with my old 2001 Civic. Hamilton Honda Service has set a new bar for excellence that will be very hard to beat. It's so awesome it's too much to explain into words. All I can say is that they go out of their way to assess and/or maintain your car as thoroughly and quickly as possible, and while you wait the customer waiting area is fantastic. With a spacious waiting area, two HD TV's, WiFi for your laptop and a number of PC's. And not the least a snack bar and a play room for kids. If you're in the market for a car, I recommend them completely. It's worth going out of your way to see them. Thanks! More
by DomC17
Employees Worked With
Edward Meyer & Jim Confredo
June 29, 2011
I was very satisfied with the service and they way we were treated. We bought the car we had wanted, were not pressured and they were very prompt in preparing the car for us. were treated. We bought the car we had wanted, were not pressured and they were very prompt in preparing the car for us. More
by rsolano1
Employees Worked With
Ian Gordon
June 28, 2011
It was a great pleasure for me to lease car with Honda. The deal was done very smoothly, fast and very friendly way. I got a letter from your office before reaching you. I was not aware of your dealership The deal was done very smoothly, fast and very friendly way. I got a letter from your office before reaching you. I was not aware of your dealership very near to my residence. On reaching you and leasing car, I feel very much satisfied. More
by xansa
Employees Worked With
DAN
June 28, 2011
Everyone at the dealership was always willing to go out of their way to make car buying a positive experience. Dan was very thorough and meticulous about every aspect of my new car, which I sincerely appr of their way to make car buying a positive experience. Dan was very thorough and meticulous about every aspect of my new car, which I sincerely appreciated. Rebecca was very organized and articulated financial aspects very well. I am glad I chose Hamilton Honda! More
by Claire S.
Employees Worked With
Dan Balling & Rebecca Morone
June 28, 2011
No hassle, no coming out with all these different amounts, no pressure, treated me as a person, not some dumb person who never brought a car in their life or anything for that matter! Best experien amounts, no pressure, treated me as a person, not some dumb person who never brought a car in their life or anything for that matter! Best experience ever purchasing a new car! None of the bull sales talk and trying to wear you down, and not trying to sell me something that I can not afford or even care if I can, just so they can make a sale and commission! Highly recommend and give the highest review possible! More
by buffy750
Employees Worked With
Dan Balling, do not remember the other people that were so nice
