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Hamilton Honda
Hamilton, NJ
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This dealership is great! I came into buy a used car and they exceeded my expectations. they really are about making the customer happy, standing behind their product and the sale! They did everything they they exceeded my expectations. they really are about making the customer happy, standing behind their product and the sale! They did everything they could to make me happy and I couldn't Thank them enough.. I would absolutley encourage anyone to buy a car from Hamilton honda ... More
I had a good experience with Al Castka. He took this time with me to explain things and write it down for me. That was so helpfull because I am hearing impaired. I brought a 2011 Honda Odyssey. David H. Cun with me to explain things and write it down for me. That was so helpfull because I am hearing impaired. I brought a 2011 Honda Odyssey. David H. Cunningham More
No trade. I knew exactly what I wanted and did not No trade. I knew exactly what I wanted and did not need to go in and drive a car. I put everything on the website. I got an email from their sale No trade. I knew exactly what I wanted and did not need to go in and drive a car. I put everything on the website. I got an email from their sales person asking when I was going to stop by. I told her that I had no reason to stop in unless I was picking up a car. I knew exactly what I wanted, the terms, my credit tier, but they were more interested in parading me around the dealership to "sell" me what they had rather than allow me to "buy" what I was interested in. I was told that if I don't come in, they can't give me a quote. YOU LOSE!!! Now I am on their email list which I have now requested on 3 separate occasions to be removed from. Internet sales means just that. I guess they are not interested in selling cars but just sending out mass emails. I went to Willis in Burlington. They were willing to deal over the phone and internet. I came in, sat with sales person for 10 minutes and was in and out of the finance office in 20 minutes. THATS HOW I WANT TO BUY A CAR!!!! More
I came to Hamilton Honda looking to buy a new car. Zach was vey proffessional and friendly and helped me select my new honda accord coupe.He gave me much assurance that I would be taken care of by honda an was vey proffessional and friendly and helped me select my new honda accord coupe.He gave me much assurance that I would be taken care of by honda and I felt more like family tan just a customer. Jim from finace was also a godsend helping me get the best value for the car. I didnt know anything about the car buying process but Zach and Jim made it a pleasurable experience and I will continue to do business with Hamilton Honda and recommend Hamilton Honda to my family and friends. More
My husband and I went to the dealership to talk about a lease of a CRV. We had seen the newspaper ad and wanted to check and see what they had available. WOW, this was a wonderful experience. I don't kn lease of a CRV. We had seen the newspaper ad and wanted to check and see what they had available. WOW, this was a wonderful experience. I don't know if everyone feels this way about getting a new car but I Always do this with a feeling of dread and apprehension. My husband is much more of an adult about the process but even he does not this high on his lists of things to do with a Saturday afternoon. We were greeted at the door by a lovely friendly young woman who obviously was an asset to the dealership. I do not remember her name which is too bad because I would like to acknowledge her by name. She introduced us to Sal our sales person. He was a pleasure to work with, knew what he was talking about, was proud of the dealership and it showed in the way he showed us around and pointed out the workings of the plant. I use the word plant because this is a full service place. For the car and the owner this is a place where someone took the time to make sure that their product was showcased and that people who had bought or were thinking of buying the product were handled like they were valued. We leased the CRV dealt with Sean McHugh to get the financial dealings done. Totally painless and handled quickly and courteously. These people know their business do it well and sure seem to like what they are doing. All during the time we were there both sales and financing were concerned about our time and comfort. When is the last time you felt like you were of important to a merchant even after you spent your money? As the car was delivered Sal spent a lot of time with us making sure that we knew how things worked with the car, with service and with the dealership. This was followed up by a manager, again I have forgotten his name, lord getting old isn't fun. Another upbeat employee who just wanted to make sure everything went according to dealership and owner expectations and then we were off with the new car. This took less time than it takes me to grocery shop and I certainly have more to show for it at the end of the process. Thank you Hamilton Honda. Thank you Sal and Sean. I will recommend you all to everyone I know. More
I was looking for a very reasonable vehicle for my 20 year old daughter. I visited a few dealerships and walked away unsatisfied. I purchased my own vehicle from Hamilton Honda back in 2009 and Zack was year old daughter. I visited a few dealerships and walked away unsatisfied. I purchased my own vehicle from Hamilton Honda back in 2009 and Zack was my salesman. I searched high and low to find his business card. I contacted Zack right away and all my problems were solved. He jumped right on the task of finding the right vehicle and the right price for my daughter. He was so patient and professional, that I felt as if he was my personal car shopper. He took care of everything in no time. I called Zack on Monday and was in the dealership to purchase the car on Thursday and that was only because I had a class on Tuesday and Zack was off on Wednesday. He is a great salesman and I vow to never lose his business card again because I am referring family and friends to Hamilton Honda. I was also helped by Rebecca Morone who was a pleasure and wrapped the deal up so gracefully. She has a great personality and was very informative. I feel as though Zack and Rebecca treated us like we were family and that is a great feeling. Whatever you do, don't lose these two people because they keep me coming back to Hamilton Honda. I have purchased 3 Honda Accords in the last 2 years, I think that says alot about my satisfaction. You only return to a place where you feel welcomed and satisfied. More
Zack Musari: very knowledgeable, courteous and polite, willing to work with us on hopefully, the best deal possible. Zack showed us around the entire Honda dealership and his presentation regarding Hamil willing to work with us on hopefully, the best deal possible. Zack showed us around the entire Honda dealership and his presentation regarding Hamilton Honda's customer service was one of the primary reasons we decided to purchase a Honda and deal specifically with Hamilton Honda. Rebecca Morone: one of the most professional and knowledgeable people I have ever dealt with. She was very patient with my questions. Her presentation regarding various options (warranties and other packages and upgrades to the car) which normally, I would turn off and give a blanket "no" answer to was so thorough and again, knowledgeable that I was actually grateful for her input. Hamilton Honda is very fortunate to count these two people as employees. They turned the experience of car shopping, which I normally dread, into a pleasurable experience. More
I have a very good experience from the dealership for the second time. The first time when we we're looking for a car Humberto Salas approached us in the lot asking us if he can help us, very well mannered a second time. The first time when we we're looking for a car Humberto Salas approached us in the lot asking us if he can help us, very well mannered and very professional. From the time we look for options till we purchased the car, our experience exceeded our expectations. Mr. Derek battle is very efficient, professional and they offer services above and beyond and they treat us like families. I would definitely recommend Hamilton Honda. More
I came in one day to have my car repaired and I was not satisfied with my 2004 Honda Civic. I took my car to the Service Department and they were not helpful to have my car repaired on the day I dropped it satisfied with my 2004 Honda Civic. I took my car to the Service Department and they were not helpful to have my car repaired on the day I dropped it off. I drove my car that had issues and it stopped working!!! Ian took the HEART to drive to where I was stuck at! He tried to fix my car! My honda was towed to Hamilton Honda and I was not satisfied to wait days to have it fixed!!!! IAN TOOK ALL HIS TIME TO FIND ME A RENTAL CAR!!!! He informed me instead of getting my 2004 Honda Civic fixed, I can trade it in to get another car. I did not believe him because another Honda dealership I went to stated I could not trade in my car!!! Ian put in a lot efforts for two weeks to get me a car instead of saying, " Sorry I cannot help you!!" Don't get me wrong, it does not takes 2 weeks to get a car. However, it was a conflict with my time to come to the dealership to do my part. Ian informed me I was approved for a FORD SUV. However, I was unhappy with the idea of having a Ford SUV. When I informed Ian I wanted a car, he stated " No problem I will find you something else". I showed up at Hamilton Honda and he found me a Used 2007 Pontiac G6!!! I am very impressed how Ian worked hard to trade in my car!!! If it was not for him, I would be stuck in my xxxxty 2004 Honda Civic believe that!!!!!! Ian was very patience, friendly, honesty, and took all of his time to communicates with a hearing impaired customer. He was very helpful! IF YOU EVER THINK ABOUT GOING TO HAMILTON HONDA, ASK FOR IAN GORDON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More