Lee Partyka Chevrolet Mazda - Service Center

Worst service in the entire state of a Connecticut. I went for a simple tune up during my appointment at 7:45 AM. I didn’t get any updates or information on my car till I called back and didn’t revive t I went for a simple tune up during my appointment at 7:45 AM. I didn’t get any updates or information on my car till I called back and didn’t revive the work on the car I asked for. I revived my car around 5:00 pm that same day and was late to work. 4 hours (40 miles) later my engine is stalling and my transmission is slipping. My car is also pulling to the left. I paid over $900 for this all around terrible service and when I told the manager I wanted to get my money back he denied any an every attempt to work work with the customer. Then I asked for a corporate number to call and I got an attitude with the service memebers in the phone as well. The managers couldn’t even make eye contact with me when I was talking to him. Disrespectful, rude, inconsiderate, are all the words and then some to describe this terrible business and service. I’ve also been told by the Coorprate office that I have been blacklisted from this store after calling them out on there terrible service. Don’t take you car and money here. They will screw you over and not even care. More

Always efficient Always take both my vehicles to Partyka for oil changes and tire rotations. Also any possible recalls, as they are on top of any possible issues!! We Always take both my vehicles to Partyka for oil changes and tire rotations. Also any possible recalls, as they are on top of any possible issues!! We are an all GM family and have had all Chevys since 1965!! More

Excellent customer service I was very happy with my entire experience from promptness of the service to the price and the customer service from Joshua. I will certainly go back. I was very happy with my entire experience from promptness of the service to the price and the customer service from Joshua. I will certainly go back. More

Service visit handled very well. The service was very professional from start to finish. I was shown the needs of the vehicle without any unnecessary issues brought forward. The servi The service was very professional from start to finish. I was shown the needs of the vehicle without any unnecessary issues brought forward. The service advisor was informative and professional. More

2nd oil change I made an appointment for an oil change. Everything was fine and I had my Trax back in about an hour. The car runs great. I made an appointment for an oil change. Everything was fine and I had my Trax back in about an hour. The car runs great. More

Oil Change Multi Point Inspection I always receive outstanding service at Partyka, I have been going here for 10+years and will continue to do so, great customer and car care. I always receive outstanding service at Partyka, I have been going here for 10+years and will continue to do so, great customer and car care. More

Their on Staff I used to live them but my latest interaction has me telling everyone I praised them to to run. I went in for a simple oil change and tire rotation. I I used to live them but my latest interaction has me telling everyone I praised them to to run. I went in for a simple oil change and tire rotation. I got back my car and LED low/high beam headlight bulbs were gone and replaced with standard led light bulbs. Since i realized it after business hours on Saturday I returned First thing Monday morning and sat for 2.5 hrs just for them to try and convince me that my lights were fine. How do you try and convince a customer that the lights on there car are the same when they now have standard lights and when they brought the car in they had a different type of LED. I am so disappointed and since I kept being disregarded in what I was explaining as to why those weren’t my bulbs; I will tell everyone that with their Gold Star awards they still have their working for them. More

Mazda 2008 Service at facility for an older model Mazda Tribute was horrendous. Took approximately 30 days to get my vehicle back. The so called expert mechanic Service at facility for an older model Mazda Tribute was horrendous. Took approximately 30 days to get my vehicle back. The so called expert mechanic replaced valves as a remedy to my issue which was a transmission leak. I received my SUV back with masking tape on the window. Manager offered to fix for free. Returned 2x for a transmission leak. One manager tried to make me look as if I did not know what transmission oil looks like. Next manager comes says it’s transmission oil and states it’s the AC condenser. Offers to pay for labor but up charged the part (AC Condensor) thinking I didn’t know any better. I thought I met at least one honest person and that this dealership would be the new services for my Older SUV. Needless to say not even 3 weeks later the engine light comes on and that was the other reason I had the vehicle brought to this facility. Dishonest at best. I see a few reviews that rave about their Service but it’s a con game. As soon as that vehicle is older the upcharge will begin. All though they claim guaranteed I will never step foot in the facility again. Just Poor Mazda Service More

Timely affordable Shelby was awesome! Clear and concise explanation of what’s going on with my vehicle. The repair was completed in a timely manner. Nate, the technicia Shelby was awesome! Clear and concise explanation of what’s going on with my vehicle. The repair was completed in a timely manner. Nate, the technician, even showed me exactly what the issue was and gave ME the choice if I wanted to repair because it was a marginal decision. More

Work asked for beside oil change was not done Long wait, asked rep to call me when oil/tires were changed so rear breaks could be done Work not done and asked to wait Long wait, asked rep to call me when oil/tires were changed so rear breaks could be done Work not done and asked to wait More