Lee Partyka Chevrolet Mazda - Service Center
Hamden, CT
498 Reviews of Lee Partyka Chevrolet Mazda - Service Center
Broken door panel, crooked steering wheel I brought my truck in over a month ago for 2 minor warranty concerns. Defective leather steering wheel and a defective seatbelt retractor. Both parts I brought my truck in over a month ago for 2 minor warranty concerns. Defective leather steering wheel and a defective seatbelt retractor. Both parts were installed. The tech broke the door panel which was pointed out to me by Nick. He said it was on order and would call me as soon as it came in. NO CALL YET!!! When the new steering wheel was installed the tech put it on crooked. 2for2. This person is clearly not qualified to repair/replace parts. I’m still waiting to hear back about my door and I haven’t addressed the steering wheel problem. Am I supposed to reach out to the service department after they screwed up the work and told me they would call when new part arrived. I was reminded that I have 2 free oil changes by the dealership. Are you kidding? Filter or drain plug would probably not get put on. No thanks I’ll take my business to McDermott. More
All went well. Appointment time was right on schedule. Did not spend more than one hour in the comfortable waiting area. Granted, I didn't need to have much done b Appointment time was right on schedule. Did not spend more than one hour in the comfortable waiting area. Granted, I didn't need to have much done but in dealing with other dealerships, I think my experience here was much better than most. More
New battery Always a wonderful experience, buying or coming in for service. A wonderful crew. The service department is polite, knowledgeable, and they ask if you Always a wonderful experience, buying or coming in for service. A wonderful crew. The service department is polite, knowledgeable, and they ask if you want something done beforehand so you are not hit with charges you were not expecting. Just recently bought a vehicle. Ara was beyond expectations when it comes to car sales. Kind, friendly, knowledgeable, relatable. Will continue to purchase cars from this location. More
Great service Made a online appointment and was reminded several times prior to the appointment by email. Was greeted immediately by a service writer upon arriving Made a online appointment and was reminded several times prior to the appointment by email. Was greeted immediately by a service writer upon arriving at the dealership. Everyone was very courtieous, friendly and professional. Scheduled maintenance was performed in a timely manner. Very satisfied with the Partyka Chevrolet dealership. More
Thank you, Bianca. Bianca was really awesome. It was the best customer service I’ve gotten since I leased my car almost exactly two years ago. I really want to thank her Bianca was really awesome. It was the best customer service I’ve gotten since I leased my car almost exactly two years ago. I really want to thank her for going above and beyond and making my day. More
On time and Courteous I took my car in for an oil change and another minor problem, my car was ready on time and there was no over charges. I took my car in for an oil change and another minor problem, my car was ready on time and there was no over charges. More
Thank you! My daughter goes to college in town, and having the dealership work with her is fantastic for a mom who’s in another state. A trustworthy, transparen My daughter goes to college in town, and having the dealership work with her is fantastic for a mom who’s in another state. A trustworthy, transparent company!! More
Fast quick convienant All good but your coffee creamers were spoiled, had to throw away my coffee, I didn't bother telling anyone, just got a tea instead All good but your coffee creamers were spoiled, had to throw away my coffee, I didn't bother telling anyone, just got a tea instead More
Great Service Advisor Karen Gray worked with me from the moment I arrived until ny service was completed - Thanks Karen! Very pleasant experince, especially with a comporta Karen Gray worked with me from the moment I arrived until ny service was completed - Thanks Karen! Very pleasant experince, especially with a comportable waiting area. More
Great customer service and great employees My service took a bit longer than originally anticipated and I had an appointment and Josh apologized for the length of time it took and waived the ch My service took a bit longer than originally anticipated and I had an appointment and Josh apologized for the length of time it took and waived the charges for my service! More