Lee Partyka Chevrolet Mazda - Service Center
Hamden, CT
498 Reviews of Lee Partyka Chevrolet Mazda - Service Center
Would never recommend. Have had several less than stellar customer service encounters with this dealership but continue to go back out of pure convenience/proximity. My most Have had several less than stellar customer service encounters with this dealership but continue to go back out of pure convenience/proximity. My most recent experience I was not even greeted, not asked why I was there, not asked what services I wanted. All that occurred was being asked to sign a paper full of services I never requested (and that had nothing to do with the reason I was there) or was looking to have done. Beware they will try to add fee generating services to your service and especially are not concerned with your needs. Feel whenever I go there they are not actually listening to me and have to repeat my needs multiple times with increasing forcefulness. More
Bianca's the best I came in for a headlight bulb replacement. Minor service, but needed to be done the same day. Bianca was careful about setting expectations: it may I came in for a headlight bulb replacement. Minor service, but needed to be done the same day. Bianca was careful about setting expectations: it may take a while to squeeze my job in. She took the keys, set me up in the waiting area. Brought the paperwork in while I waited. When done, she personally drove the car out and handed it over. Small things, but they add up to make for a pleasant visit. More
Good job Professional customer service by Robert. Honest, told me it be ready the next day at what time I got there it was ready. The staff in the service cent Professional customer service by Robert. Honest, told me it be ready the next day at what time I got there it was ready. The staff in the service center very knowledgeable More
Oil change Tech was new and seemed nervous. He couldn’t explain why my warning lights were visible. I had to return and then he asked the technician; He went bac Tech was new and seemed nervous. He couldn’t explain why my warning lights were visible. I had to return and then he asked the technician; He went back for guidance. Didn’t realize he didn’t need all my keys to start the vechicle. Jonathan needs more training. With more training I am sure he will be an asset. More
Very Professional &They Do Great Work I Really Enjoyed They're Service, & I Would Cosnider Them Again. I Also Would Recommend Anybody With A Chevy Or Any Vehicle To Try Lee Party Chev I Really Enjoyed They're Service, & I Would Cosnider Them Again. I Also Would Recommend Anybody With A Chevy Or Any Vehicle To Try Lee Party Chevy. I Enjoyed They're Service. More
Easy in and out Great service from start to end. Extremely easy to use the online scheduling tool, and it's clear they keep it very up to date. Prices are fair, and e Great service from start to end. Extremely easy to use the online scheduling tool, and it's clear they keep it very up to date. Prices are fair, and every tech I've had is very friendly and professional. More
Only place I trust with my car I always have a good experience when I need something done on my car. Also, the work is always completed by the time I was told. I always have a good experience when I need something done on my car. Also, the work is always completed by the time I was told. More
Top notch center We have purchased 4 cars at this location and will probably go no where else. The sales crew is amazing and the service department is one of the best We have purchased 4 cars at this location and will probably go no where else. The sales crew is amazing and the service department is one of the best I have been to. The people are respectful, professional, and courteous. If they don’t have an answer for you, they will find someone that does. The only issue I have is not enough people are working the finance department. It is increasingly difficult to get an appointment. More
Easy to schedule an appointment & wait time was reasonable. All went well and all were helpful and friendly. Work was completed while I waited in the comfortable waiting area. John kept me informed as to the pr All went well and all were helpful and friendly. Work was completed while I waited in the comfortable waiting area. John kept me informed as to the progress of my repairs. More
Madza repair Car was in for repair after a repair a week earlier didnt fix problem. It was assessed and taken care of in a timely fashion. Job was done and problem Car was in for repair after a repair a week earlier didnt fix problem. It was assessed and taken care of in a timely fashion. Job was done and problem assessed at a reasonable cost. More