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Lee Partyka Chevrolet Mazda - Service Center
Hamden, CT
498 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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498 Reviews of Lee Partyka Chevrolet Mazda - Service Center
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August 23, 2018
Great service crew Such a friendly service crew always making you feel welcome and keep you up to date with the progress of your vehicle being worked on Such a friendly service crew always making you feel welcome and keep you up to date with the progress of your vehicle being worked on More
by JENROSADO
Verified CustomerEmployees Worked With
John Landry
August 23, 2018
Body work on Kia Sorento David from the body shop did a great job quoting scheduling and executing the repairs to our Kia Sorento. Will be back again for any future body work David from the body shop did a great job quoting scheduling and executing the repairs to our Kia Sorento. Will be back again for any future body work. More
by JJAYE1222
Employees Worked With
David, body Shop
August 22, 2018
Very positive experience I must say that every person I dealt with at lee partyka was extremely friendly and had a very positive attitude. They explain everything thoroughly a I must say that every person I dealt with at lee partyka was extremely friendly and had a very positive attitude. They explain everything thoroughly and are really number one when it comes to customer service. I wouldn’t hesitate bringing my car back. More
by DARLENE.GENTILE
Employees Worked With
Ara Tashjian, John Landry, Robert Weljkovic, Bianca MacDowell
August 22, 2018
Excellent customer service John Landry was very helpful and kept me up dated on the progress of my car. All work was done as scheduled. I have always used the service department John Landry was very helpful and kept me up dated on the progress of my car. All work was done as scheduled. I have always used the service department for my Mazda 6 and will continue to do so. More
by ICOHEN1301
Employees Worked With
John Landry
August 21, 2018
Convenient and Easy Service And Process Received a quote about 3 weeks ago for a service and I showed up without an appointment to proceed with the service. I was helped and serviced efficie Received a quote about 3 weeks ago for a service and I showed up without an appointment to proceed with the service. I was helped and serviced efficiently and my quote was exactly the cost without any issues. More
by Chelsea
Employees Worked With
Robert Zeidenberg, Thomas Peters, Ty Hubbard, John Landry, Shelby Remillard, Bianca MacDowell, Joshua Vescovi
August 21, 2018
convenient and easy dervice This was a pleasure to bring my car to Partyka! Although I did not have an appointment I was taken right away! They checked the brakes for $0 charge! This was a pleasure to bring my car to Partyka! Although I did not have an appointment I was taken right away! They checked the brakes for $0 charge! Everything was positive! More
by MAIDAR
Employees Worked With
Shelby Remillard
August 20, 2018
Really Great Service! I brought my Mazda in for an issue that I called a sticky accelerator. Service couldn't replicate the problem even after running the car through all I brought my Mazda in for an issue that I called a sticky accelerator. Service couldn't replicate the problem even after running the car through all of their diagnostics and having it come back clean. They thought that a Fuel and Air Induction treatment would resolve the issue. It didn't but the car did run smoother. I informed Service that the problem was still there and scheduled a new appointment. With the help of the master tech Bobby, they found that the idle was running an almost imperceptible 100-200rpm above normal. This is what I thought was a sticky accelerator. They cleaned the throttle plate but that didn't resolve the problem. They diagnosed this as a computer issue and tried resetting the computer. That didn't work. They found a recent software upgrade to the computer that once applied did the trick. Not only was the car operating normally but my gas mileage has been higher! I can't thank the Partyka service folks - Amanda and Bobby in particular - for not letting this issue go and finally getting it resolved. All of you guys are great and I guarantee I'll be back for your service! More
by blueplateradio
Employees Worked With
Amanda Stonebank, John Landry, Joshua Vescovi
August 20, 2018
AWESOME, AWESOME, AWESOME! The Service Director, Charlie Labella and the ASM, Mark Velario, took great care of me. The cost was very reasonable and I was very happy with their c The Service Director, Charlie Labella and the ASM, Mark Velario, took great care of me. The cost was very reasonable and I was very happy with their customer service! More
by asunshine1
Employees Worked With
Mark Velario and Charlie Labella
August 20, 2018
Wait three plus weeks and hopefully get your car Waited three weeks for my car. Things were ordered, waiting, etc. When I got the car back it seems my brakes aren’t as tight and sometimes it makes Waited three weeks for my car. Things were ordered, waiting, etc. When I got the car back it seems my brakes aren’t as tight and sometimes it makes a funny noise changing gears. Nothing impairing, but it worries me. I had a box of coins in the car, spare change for meters and it was not there when I got the car back. One lone dime on the passenger mat was the only survivor. It was in a niche on the console. Glad handing does not make for better service. More
by LIZAASIF
Employees Worked With
David Hutchins
August 18, 2018
Before you buy Yesterday 8/16/2018 around 9:30 am I called Chevy Partyka service dept and made em aware that the new 2016 issue truck I purchased was leaking trans Yesterday 8/16/2018 around 9:30 am I called Chevy Partyka service dept and made em aware that the new 2016 issue truck I purchased was leaking transmissions fluid. Although a small amount at present I thought it best to have it looked at. It was nice of you to have me bring it in right away . Thanks for that. But my issue seem to have become more complicate now you see. I came from Bpt and it took a while due to traffic. Then after getting there I was told by a service rep that they were very busy and had no open bays. But he said some how they will get someone to look at it. So I waited about 35 minutes when the service rep came back and told me that they check it and all is fine. That they did not see any issue for me to be concerned about. Well I was very surprise with their results. You see I showed the rep a photo of the dripping stains on my new driveway. You can see in the photo that the dripping fluid on the napkin is pink and purple like in color. But he said they found nothing. So I guess I was wrong. But wait! As I approach my truck in the parking lot where they parked it I notice a dripping stain underneath and when I wipe it with a napkin I took out of your costumer service center I can see that I am right. But why can’t they? So I rush back and ask your service rep to please come and take another look but he said he was very busy. And he was. So I left. Now I’m at home and I’m thinking maybe he was too busy to actually look at my truck at all? Because it is leaving evidence everywhere. So now I’m very worried because this truck is my livelihood. And the truck is under warranty and I believe I’m entitled to a loaner while it is being worked on so I need to find a way to have a representative from the service center team call me and set this up as soon as possible. I don’t want this truck to get worse. So I send a complaint in.by linking to their site on the internet. And now I wait. More
by A good customer
Employees Worked With
Don’t want to blame anyone just want my truck fixed.
