Lee Partyka Chevrolet Mazda - Service Center
Hamden, CT
498 Reviews of Lee Partyka Chevrolet Mazda - Service Center
Great customer service I brought my car in for a oil change and tire rotation. I inquired about if they had the part that my car had a recall for. The part was now available I brought my car in for a oil change and tire rotation. I inquired about if they had the part that my car had a recall for. The part was now available. They would not be able to service the car that day but they could put me in a loaner car while it was being fixed. They were unable to get a different part so it took slightly longer fix. I could not pick up the car the day it was fixed. I was able to use the loaner one extra day without issue. My experience was great. More
FORGOT TO DO LIST I ALREADY SENT A REPORT IN, BROUGHT A CERTIFIED GMC TRUCK THAT HAD A FEW VERY EASY PROBLEMS THAT DID NOT WORK...I DON'T FEEL THE TRUCK WENT THRU THE C I ALREADY SENT A REPORT IN, BROUGHT A CERTIFIED GMC TRUCK THAT HAD A FEW VERY EASY PROBLEMS THAT DID NOT WORK...I DON'T FEEL THE TRUCK WENT THRU THE CHECK LIST, 2 DIFFERENT TIRES ON ,THIRD BRAKE LIGHT INOP, NO FRONT LICENSE PLATE BRACKET, THESE ARE EASY FIX AND VERY NOTICEABLE, IF THEY FOLLOWED A CHECK LIST IT SHOULD HAVE BEEN DONE! More
Great honest dealership Have been a client for 9 plus years. Charlue service mngr is amazing!! Totally takes care of his customers and goes the extra mile to make sure your h Have been a client for 9 plus years. Charlue service mngr is amazing!! Totally takes care of his customers and goes the extra mile to make sure your happy with their work. After owning and aging out my Chevrolet I decided to lease. I went to all the dealerships. They cut me the best deal and I’m really happy with my Chevy Trax. Bottom line, they care!! More
Above and beyond! I brought my car in because the check engine light was on in my 2015 Chevy Trax. They let me know what the problem was and that it was covered by warr I brought my car in because the check engine light was on in my 2015 Chevy Trax. They let me know what the problem was and that it was covered by warranty so it wouldn’t cost me anything to repair the car. David said that the part would take three to five days to come in and that I shouldn’t drive the car to avoid further damage. He offered me a ride home but I explained that I was not local. He arranged a loaner car for me until my car was fixed. When I came to pick up my car he remembered me right away and came over to me, shook my hand and took care of me right away. I have received excellent service from your dealership ever since I purchased my car. I won’t bring it anywhere else. I am also spreading the word to all of my friends about my experience. More
Unacceptable Car was there the whole day for check engine light on! After arranging rides I finally pick it up and head home & check engine light goes on!! 573.00 Car was there the whole day for check engine light on! After arranging rides I finally pick it up and head home & check engine light goes on!! 573.00 later!!! So I call & they say bring it back , I do the next day and was led to believe it was going to be quick just some code adjustment !! 1/2 hour later I tell them that I have to get back to work & need to go so they check fuses and tell me they didn’t have enough time!! So I say give me a loaner they have none available!! That should tell you something right there! So I leave having wasted an hour of my time & the problem is still not resolved!! Unacceptable!! Now I schedule another appt couldn’t take me till tues & this was a Thursday ( the 2nd time) so I requested a loaner and he said he would try!! We”ll see!! I don’t have much hope ! More
Work on my Eqinox The service team in particular Amanda & Shelby was very, very helpful in assisting in sorting out the issues that I had with with my Equinox. The time The service team in particular Amanda & Shelby was very, very helpful in assisting in sorting out the issues that I had with with my Equinox. The time frame to finally pinpoint the issues was a bit extended, but the team worked with me to ensure that was not too adversely affected. As I told Shelby when I picked up my vehicle, with this final fix, Partyka has a customer for life! Jimmy Bryan More
Cosmetic repair I took a unnecessary trip to Lee Partyak because it was "misunderstood" It was insinuated that I cashed a check for payment. I will no longer be ret I took a unnecessary trip to Lee Partyak because it was "misunderstood" It was insinuated that I cashed a check for payment. I will no longer be returning to Lee Partyak of Hamden. More
Great 👍 service! Over 10 years of great service! Always solve the problem with vehicle . Very Friendly staff!!! Coupons love them!! Thanks Lee Partkya (glad that you Over 10 years of great service! Always solve the problem with vehicle . Very Friendly staff!!! Coupons love them!! Thanks Lee Partkya (glad that you accommodate me when it was raining ! Thanks Again!!! More
satisfied David was very in tune with what I needed for my Equinox, and I forgot to ask for my front end alignment, but he had no problem putting the car back i David was very in tune with what I needed for my Equinox, and I forgot to ask for my front end alignment, but he had no problem putting the car back in for the additional work, without asking me to reschedule. He asked if I had time to wait, and proceed to get the job done for me. He quoted the additional fee in advance, and I ok'd the charge. I was very please with the kindness and professionalism that he showed. More
did they even check my car? I came in for an oil change and tire rotation. I waited for probably close to 10 minutes for a service writer to show up. The only thing they said to I came in for an oil change and tire rotation. I waited for probably close to 10 minutes for a service writer to show up. The only thing they said to me is that I need spark plugs..which I dont. When my car was finished the service writer just told me my car was ready he just handed me my bill and walked me over to pay it. My paperwork is all checked green but my husband looked at my car and noticed my battery needs to be replaced (checked green on my paper) and a belt is cracking and needs to be replaced. They also never even took the time to tell me where my car was parked. We have bought several cars over the year from partyka. We will not be back to this dealer for any further purchases. The service has been awful. More