Lee Partyka Chevrolet Mazda - Service Center

Poor customer service and no call backs I was never called to bring the car in after my insurance submitted the claim, after a week of waiting I had to call them. My car sent there day after I was never called to bring the car in after my insurance submitted the claim, after a week of waiting I had to call them. My car sent there day after day waiting for an estimate that took a week to get. I was told each day that it would be done that day and they would call me with the details but they never called and I again had to follow through. I was told my car would be fixed in one week, almost 4 weeks later I'm still waiting. I never received any updates despite them telling me they would call me. Every single time I had to call them or call my insurance company who would call them to find out what was going on. All of this is extremely poor service and left me unbelievably disappointed and constantly wondering what was going on with my vehicle. I have no intention of using this company again for this type of service. More

customer service Both Charlie Labella service manager and Joseph Gallagi general manager put in a great amount of effort to resolve my issues with my brand new 2019 C Both Charlie Labella service manager and Joseph Gallagi general manager put in a great amount of effort to resolve my issues with my brand new 2019 Chevrolet Equinox. It took almost seven weeks for General Motors to find the problem and install the part responsible for the malfunction. I highly recommend Partyka Chevrolet to all my friends. More

Great experience! I had an oil change and tire rotation at my recent service appointment. The service advisor that helped me was very friendly. Overall a great experien I had an oil change and tire rotation at my recent service appointment. The service advisor that helped me was very friendly. Overall a great experience from start to finish as always! More

maintenance I made my appoint easily on line. Fit me in within 24 hours. Finished the truck as promised, charged very reasonable fee! Explained clearly what was d I made my appoint easily on line. Fit me in within 24 hours. Finished the truck as promised, charged very reasonable fee! Explained clearly what was done More

Oil change As always they were very professional and courteous I ventured around the showroom dreaming that I could afford a new corvette. By the time I came to As always they were very professional and courteous I ventured around the showroom dreaming that I could afford a new corvette. By the time I came to my senses my car was ready and even better than it was for free. More

Body Shop The body shop did a great job replacing and repairing the areas damaged from a minor collision. They were very professional and the car looks good as The body shop did a great job replacing and repairing the areas damaged from a minor collision. They were very professional and the car looks good as new. More

Great! Continued great service. Courteous and in time. Waiting room is clean and comfortable. Staff is prompt in helping you as soon as your in the door and Continued great service. Courteous and in time. Waiting room is clean and comfortable. Staff is prompt in helping you as soon as your in the door and have your info on what you need for your vehicle and give you a time frame for work to be done. More

Professional My service person made my visit to the Mazda Service Center much more enjoyable. I would recommend this center to other people. They usually do a good My service person made my visit to the Mazda Service Center much more enjoyable. I would recommend this center to other people. They usually do a good job. More

Pleasant and comfortable place to wait while 4 new tires were installed and the car aligned. Bianca MacDowell is super helpful and a great communicator. while 4 new tires were installed and the car aligned. Bianca MacDowell is super helpful and a great communicator. More

PROBLEMS? Tire rotations? I took my car (Mazda CX3) in for a servicing on 23 Feb 2019. When the servicing was completed, I was told that the service technician could not rotate I took my car (Mazda CX3) in for a servicing on 23 Feb 2019. When the servicing was completed, I was told that the service technician could not rotate me automobile tires because they were aftermarket tires. I found this to be extremely weird in that the tires were rotated during all the other services. I paid my bill and returned home. Once home; I compared the receipt with all the other servicing receipts. The other receipts stated the tires were rotated. The price for all the servicing appointment were the same. The servicing on 23 Feb 2019 was priced the same as the other servicing with the exception that the itemized prices were different. The 23 Feb servicing showed a labor charge of $5.00 instead of $15.00 like the others. ARE MY TIRES BEING ROTATED DURING MY SERVICE VISIT OR NOT? YES OR NO! More