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Lee Partyka Chevrolet Mazda - Service Center
Hamden, CT
498 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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498 Reviews of Lee Partyka Chevrolet Mazda - Service Center
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October 10, 2018
My First Oil Change I pulled in the Service Center on Tuesday morning and was greeted by Ty Hubbard and he was a gentleman and he assisted me in getting my oil changed on I pulled in the Service Center on Tuesday morning and was greeted by Ty Hubbard and he was a gentleman and he assisted me in getting my oil changed on my 2016 Equinox. He is always pleasant and acknowledged me by my name. I like that. I'm not just a number. I would like to see a little more refreshments for the customers other than water. Whenever I would go to George Harte Nissan in West Haven, they would have sodas, water, coffee, hot chocolate, pretzels and cheese nips. They also wash your car after being services when you spend over $40.00 for service. At least, I am able to watch television while waiting for my car. More
by FRANKEE.MILLER
Verified CustomerEmployees Worked With
Donald Grigley, Ty Hubbard
October 10, 2018
Shockingly shocks Rob the Service rep was outstanding. Knowledgeable and very responsive to my needs. But Even the discount didnt help the pain for 2 shock assemb Rob the Service rep was outstanding. Knowledgeable and very responsive to my needs. But Even the discount didnt help the pain for 2 shock assemblies price. More
by Surrey352
Employees Worked With
Robert Zeidenberg
October 09, 2018
Great Service department is great. Got my cars emissions done very fast. The staff was very friendly and helpful getting my on my way with just a short wait Service department is great. Got my cars emissions done very fast. The staff was very friendly and helpful getting my on my way with just a short wait. More
by CHRISSYMARIE1031
Employees Worked With
Rich, Robert Zeidenberg, Shelby Remillard
October 08, 2018
Excellent Service Mazda oil and tire rotation service were quick and efficient. Jonathan was courteous and nice. He didn’t try to upsell any service that the car didn’t Mazda oil and tire rotation service were quick and efficient. Jonathan was courteous and nice. He didn’t try to upsell any service that the car didn’t need. He even got me a better price since my car was 2010 he said. More
by L.p.
Employees Worked With
Jonathan from mazda service
October 08, 2018
Service my Equinox under manufacturer warranty Lee Partyka repaired my car with good quality, good time and friendly handling. I have been using their service for eight years and have never been d Lee Partyka repaired my car with good quality, good time and friendly handling. I have been using their service for eight years and have never been disappointed with the quality of service More
by SeDub18
Employees Worked With
Robert Zeidenberg
October 05, 2018
There are two kinds of repair shops. (This is not the good k There are two types of repair shops. Type 1: A shop that charges a diagnostic fee because it's necessary to prevent people from wasting their time, There are two types of repair shops. Type 1: A shop that charges a diagnostic fee because it's necessary to prevent people from wasting their time, but then they are fair and reasonable enough to deduct the fee from any repair services you choose to engage in. Or at least make the rate variable based on how much time it takes to actually diagnose the problem. Type 1 also will give you ADVICE about whether or not your problem needs fixing, Partyka Chevy service center is NOT this type. They are Type 2. Type 2: A shop that charges you a diagnostic fee that is not dependent on the actual amount of labor involved in diagnosis, and also is not deductable from the repair costs. It's like if your security deposit for your rental unit was non-refundable, regardless of if you kept the place pristine. Type 2 also would never, under any circumstances, offer to you the idea that your problem doesn't actually need fixing. Rather than use an opportunity like that to build strong trust and credibility, they choose to kill the goose with golden eggs, and take the short term profit. I just moved to New Haven, and am trying to decide where to take my future car repair needs. My recent visit to Partyka Chevy Service center made it clear that they are Type 2. I will go elsewhere, because there are LOTS of perfectly good Type 1 places. More
by timetraveler
Employees Worked With
Shelby Remillard
October 04, 2018
Nice experience Everyone was friendly, courteous and professional. Would much rather have the Authorized dealer perform the scheduled services using the correct parts Everyone was friendly, courteous and professional. Would much rather have the Authorized dealer perform the scheduled services using the correct parts and oils. Takes about the same amount of time as the so called quick lube places. More
by SEAQUEST
Employees Worked With
David Chaney, Alex Rivera, Bianca MacDowell
October 04, 2018
Quick emissions with a three year old. I was happy with getting my emissions done here. I was with my three year old child and the waiting room did have some crayons and a child table to pl I was happy with getting my emissions done here. I was with my three year old child and the waiting room did have some crayons and a child table to play at. I don't remember seeing a changing table in the men's bath room but I did not have to change my child so I may have missed it. More
by Mb987
Employees Worked With
Eddy Cartagena
October 04, 2018
Excellent Service Department Everyone in the Service Department are always pleasant and very helpful. They make sure I understand everything that needs to be done on my car befor Everyone in the Service Department are always pleasant and very helpful. They make sure I understand everything that needs to be done on my car before it's done. More
by BCMAJESKI
Employees Worked With
Robert Zeidenberg
October 03, 2018
Excellent service experience Greeted promptly and the service writer quickly wrote the order up and reviewed my service requests with me. Best of all is that he did not try to s Greeted promptly and the service writer quickly wrote the order up and reviewed my service requests with me. Best of all is that he did not try to sell me products of services I did not need. Car was done exactly when promised. More
by JerryAP
Employees Worked With
Jonathan Feather
