Back

Lee Partyka Chevrolet Mazda - Service Center

Hamden, CT

3.8
498 Reviews

498 Reviews of Lee Partyka Chevrolet Mazda - Service Center

Sort by
November 26, 2018

prompt and courteous It was fine but waiting room was very cold. My wait was less than I expected which was great. I am happy my car is now serviced before winter sets i More

by BONNIEGOLDBERG
Recommend Dealer
Yes
Employees Worked With
the employee never said his name, but he was quite helpful
November 22, 2018

Quick, polite, and reasonable Very prompt service and helpful. I was even given a coupon that saved me 10 dollars. Appreciate the helpful advice to update my service sooner. More

by NANCIBRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Feather
November 21, 2018

The only place I’ll bring my car for service I never have had a bad experience at this dealership. Always top notch service. Friendly knowledgeable staff that explain everything. Would never go a More

by SEANDEPINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Ansaldi
November 18, 2018

Broken down and broken hearted My truck broke down on Sunday, had warranty agent out Monday and the truck wasn't ready to pick up till late afternoon in a Thursday. The work should More

by Silverado16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ty Hubbard
Dec 18, 2018 -

Hamden Mazda responded

Thanks for the feedback. I know how vexing it is when expectations are not met. It sounds like we could have done a better job in communicating to you how long the repairs would actually take. I will make sure the team stays sharp when it comes to clear communication and setting expectations. If you need anything down the road feel free to contact me directly. If we have another shot to work with you I want to make sure you are happy. -Gene Gallagher (Customer Care Manager) 203-288-7761

November 17, 2018

wish i could give less then 1 star 2012 chevy volt. Went in 2 weeks ago. Gas engine was miss firing. Took them all day, 9 am to 5 pm, to tell me it needed a 500.00 ignition coil pack More

by YFRANK14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ty Hubbard, John Landry, Shelby Remillard
Dec 18, 2018 -

Hamden Mazda responded

YFRANK14, thanks for bringing this to my attention. While some jobs are difficult to diagnose perfectly, I can appreciate your frustrations. If for any reason you need to get in contact with us again, please contact me directly. -Gene Gallagher (Customer Care Manager) 203-288-7761

November 15, 2018

Repaired problem that no other body shop would touch Dave and body shop techs removed and rewelded body mount bolts on my Sierra so I can finally mount side steps! Rental car was all set up for me, no pr More

by mimitigs63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave manager-body shop
November 13, 2018

Oil change Didn’t have to wait as long as I thought, car was in and out in about an hour or so. Was very satisfied with the service More

by SBSCOTTYBO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg, Shelby Remillard
November 13, 2018

oil change/multi inspec My rating is for the customer service experience I rec'd in check in and check out. So Far, so good! The rep was very informative , answered ques More

by ACOOP
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
November 12, 2018

Cable gear A job that takes about 20 minutes, they charged me for 3 hours of work, $125 per hour plus parts. This is a rip off More

by Mathieu
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ty Hubbard
Dec 18, 2018 -

Hamden Mazda responded

I appreciate you taking the time to share about your experience. I would like to look into this further and find out what type of work was done. We try to save our customers as much as possible at every turn. - Gene Gallagher (Customer Care Manager) (203) 288-7761 ext. 307

November 12, 2018

Excellent Customer service was excellent, and the services was quick and on time. The waiting area was neat and clean. You can help yourself to coffee and water More

by STEPHANIE.GULLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
...
15
...