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Lee Partyka Chevrolet Mazda - Service Center
Hamden, CT
498 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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498 Reviews of Lee Partyka Chevrolet Mazda - Service Center
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December 04, 2018
Great I love he dealership. Everyone is nice and helpful and quick. I only bring my car there. I highly recommend them to anyone who has any issues or looki I love he dealership. Everyone is nice and helpful and quick. I only bring my car there. I highly recommend them to anyone who has any issues or looking for a new car More
by Sammbed
Verified CustomerEmployees Worked With
Shelby Remillard
December 04, 2018
Outstanding! Everyone was so helpful and pleasant, and the workmanship perfect! I would highly recommend the body shop. I was dreading this, and they made it so ea Everyone was so helpful and pleasant, and the workmanship perfect! I would highly recommend the body shop. I was dreading this, and they made it so easy and took of all the details including the rental, and Enterprise was also great to work with. More
by Peg2020
Employees Worked With
December 03, 2018
Practically stole $125 from me To start: I signed off on the paperwork, I know what I was getting myself in to. Just not happy about it. I had an issue with my blower motor (that pu To start: I signed off on the paperwork, I know what I was getting myself in to. Just not happy about it. I had an issue with my blower motor (that puts AC/heat in to the car) and it was making a loud squeaking noise. I had it replaced 2 years ago under warranty. I knew what needed to be done but couldn’t get a quote on a repair because “it may be something else.” So after a few hours, the service person said “you were right, the blower needs to be replaced” and it may be covered under warranty. Came back and it’s not under warranty and the total cost to repair the blower is about half the amount that my car is worth! (According to KBB).. so I paid $125 for them to tell me exactly what I already knew but refused to give me a quote for what I already knew I needed to replace. Last time I will visit this dealership. The service person was sort of nice about it, although did not give me details about why it was covered last time but not this time. Can’t wait to get rid of this car(not the dealers fault)! More
by Sonicsucks
Employees Worked With
Shelby Remillard
December 03, 2018
Make the customer wait When I made my appointment I arranged for a ride home and pick-up when car was ready. I arrived at 7:45 AM for a 8:00 AM appointment. When I pulled When I made my appointment I arranged for a ride home and pick-up when car was ready. I arrived at 7:45 AM for a 8:00 AM appointment. When I pulled into the driveway the shuttle was pulling out, without any customers in the car Your service representative indicated that the shuttle would be available at 8:00 AM. At 9:00 AM your service representative came into the waiting area and told me she didn't know where the shuttle had gone. She assumed the drive had gone to breakfast. She told me she would would attempt to have my car completed within 35 minutes, and asked if I had a problem waiting. I told her that without a ride home, I would have to wait. Your representative did an excellent job getting the repair completed in a timely manner., or i would have had to wait for hours. How could your dealership allow a shuttle driver to make people wait, when they scheduled the shuttle service in advance? Other than the actions of your service representative, I give your service department a POOR RATING!!! More
by PRACCIO
Employees Worked With
Bianca MacDowell
December 03, 2018
Accident repair without the frustrating experience of having to wait for a special tool to come in to recalibrate the blind spot radar damaged from an accident, every without the frustrating experience of having to wait for a special tool to come in to recalibrate the blind spot radar damaged from an accident, everyone was wonderful to work with. The delay of getting the tool in was not the fault of the dealership, but rather Mazda corporate. More
by JS.MBF
Employees Worked With
David, the body shop manager, Izear Hogan III, Joe Gallagi
December 03, 2018
Excellent Mazda service! Another great experience at Partyka Service. The service rep, Bianca, worked closely with the mechanic, Bobby, and kept me informed of the status of Another great experience at Partyka Service. The service rep, Bianca, worked closely with the mechanic, Bobby, and kept me informed of the status of my repair every step of the way. I couldn’t be more pleased with the process or the outcome! More
by Eileen
Employees Worked With
Bobby Gilbert , Bianca MacDowell
December 03, 2018
Always a great experience From the time I enter the dealership to the time I leave, I never feel like a customer, I always feel like family and get treated as such. I travel ou From the time I enter the dealership to the time I leave, I never feel like a customer, I always feel like family and get treated as such. I travel out of my way to this dealership as I know the kind of service and experience I’ll have and that’s never short of amazing! More
by Asull2020
Employees Worked With
Charlie , Ty Hubbard, Joe Gallagi
December 03, 2018
Great Service Staff is always friendly and attentive. Letting you know about your service every step of the way. I never feel like a customer, I always feel like Staff is always friendly and attentive. Letting you know about your service every step of the way. I never feel like a customer, I always feel like family and get treated as such. More
by SM
Employees Worked With
Jonathan Feather
December 01, 2018
Lost a loyal customer We have leased 3 vehicles from Partyka and purchased 1. We were ready to lease our 4th from the dealership but due to their unwillingness to waive a We have leased 3 vehicles from Partyka and purchased 1. We were ready to lease our 4th from the dealership but due to their unwillingness to waive a labor charge for the service we had done we are taking our business elsewhere. We will also NOT be referring friends or family as we have done in the past. More
by EMESPO
Employees Worked With
Turk Okten
November 30, 2018
No heat problem fixed Problem needed a week to be fixed, longer than I expected, but was given a loaner car which served me well. I was kept informed as to the progress. Problem needed a week to be fixed, longer than I expected, but was given a loaner car which served me well. I was kept informed as to the progress. More
by KBRPH
Employees Worked With
Shelby Remillard
