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322 Reviews of Halleen Kia - Service Center
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July 30, 2012
The air conditioner on my 2009 Kia Spectra stopped working in March and I had it repaired at this dealership. Though it was under warranty I was still charged about a hundred dollars because they clai working in March and I had it repaired at this dealership. Though it was under warranty I was still charged about a hundred dollars because they claimed that paper was stuck somehwere in the unit. Not sure what they meant. A few weeks later the air conditioner stopped functioning again. This time i called Kia customer care to get it repaired. On July 13, I took the vehicle to Bill Doraty Kia and left it there for a day. At first I was told it would be an addtional 150 dollars and when i told them that I just piad that, I was told it was at another dealer. He then called back to say that his mechanic determined that something was wrong with the air -conditioning unit and that I would need to leave it there for "observation" which I told them I needed the car for work and that it was unacceptable. WHen I picked the car up, it appeard that no work was actually done on vehicle. Numerous calls to corporate office has resultd in no answers. today I filed complaint with Ohio Attorney Generals office to finally force the warranty work. More
by staur1
Employees Worked With
cunsumer affairs
March 31, 2012
Very good experience. Vince delivered everything promised. The price quoted was less than what was charged. The work was done quickly. We bought the car there and have been very happy will all ser promised. The price quoted was less than what was charged. The work was done quickly. We bought the car there and have been very happy will all services. More
by pigspwr
May 14, 2011
Hallen KIA is a great dealership. Their service dept. is always courteous and fast. Vince (service dept) is always helpful with any questions I have and a good person to talk with. He is knowledgeable about always courteous and fast. Vince (service dept) is always helpful with any questions I have and a good person to talk with. He is knowledgeable about my car and just a very genuine person. Thank you Halleen KIA More
by ray halasz
Employees Worked With
vince barry
March 15, 2011
Vince is always quick to review with me what my car needs, should have, or could have. He is professional and curtious and always ready to help and to explain things in a non-demeaning manner. Thanks needs, should have, or could have. He is professional and curtious and always ready to help and to explain things in a non-demeaning manner. Thanks Vince for always helping me. For this reason, and others, I will return to Halleen Kia knowing I can depend on my service department. Danita Smith More
by Danita-Smith
Employees Worked With
Vince Barry
March 07, 2011
they treat you so well very kind and considerate they gave me a car to use while mine is being repaired you dont even have to ask for a car they are ready to serve you 100 PERCENT KEEP UP THE GREAT WORK gave me a car to use while mine is being repaired you dont even have to ask for a car they are ready to serve you 100 PERCENT KEEP UP THE GREAT WORK. DONNA Takacs More
by tweety52
Employees Worked With
vince barry
March 06, 2011
My husband and I went to Halleen KIA just looking for a more dependable vehicle because our youngest daughter was hospitalize at the Cleveland Clinic and we did a lot of higway driving. Arnoldo took care more dependable vehicle because our youngest daughter was hospitalize at the Cleveland Clinic and we did a lot of higway driving. Arnoldo took care of us right a way without pressure and let us look around and help us find a vehicle just right for us. Everything was handled the same day. The Service Department has been EXCEPTIONAL!! Any time I need to get my car in for service they have been more than accomodating. I have no problem getting Saturday appointments and if I have to work, I let them know and they get me serviced and out of there in time. The Service Staff informs me of needed services and also informs me of current specials. Recently I lost my coupon book for oil changes and they still took care me and gave me a number to call to hopefully get it replaced. My daughter will be looking for a vehicle this summer and we will be bringing her to Halleen, who knows maybe we will find something too. More
by JoAnn9569
February 24, 2011
I Have always got real great service when I go there. When I called them this morning,and told them I was having trouble with my car. They told me to come right in. And it didn't matter , how long When I called them this morning,and told them I was having trouble with my car. They told me to come right in. And it didn't matter , how long it would take me to get there. ANd when they told me ,what work had to be done,Vince made sure I had a car to drive home. Also U should know that Vince (service Advisor) sat down and explaned everything that was going on with my car. I will always recommend this dealer ship, too anyone who ask. Thank You, Susan B ( Hope this make since) any question please call me at 567-203-8925. More
by farmergirl14
Employees Worked With
Vince Barry
January 25, 2011
Wish I could rate them a 6. Awesome and honest. I changed dealers and I'm glad I did. They definately have a new customer. Marty was great setting up the appointment and Vince was a pleasure to mee changed dealers and I'm glad I did. They definately have a new customer. Marty was great setting up the appointment and Vince was a pleasure to meet and deal with. Told me exactly what was up with my car and took time to answer questions. I highly recommend Halleen! More
by pgibel
October 29, 2010
I had to bring my new 2011 KIA Sportage in for service and I had absolutely great service and everyone was very friendly. Service was fantastic and couldn't do enough for me. I definately perfer this lo and I had absolutely great service and everyone was very friendly. Service was fantastic and couldn't do enough for me. I definately perfer this location over others. I do appreicate the porter service, that was a plus in my book +++++++++++ Thanks you, Albina Innocenzi More
by albina.innocenzi
Employees Worked With
Jeff Fenzel
