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Halleen Kia - Service Center

North Olmsted, OH

4.8
322 Reviews

322 Reviews of Halleen Kia - Service Center

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September 02, 2018

Excellent Service For a few months, my Sedona had an intermittent passenger side door lock. By the time we took it in for service, it was a few days out of warranty. M More

by LindaF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Worthington
Sep 06, 2018 -

Halleen Kia responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Eric Halleen | President/GM | ehalleen@halleenkia.com

August 21, 2018

Great service Mike cane out right away to help and asked if there were any concerns. It was just an oil change and my wait was minimal. More

by Charley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Worthington
Aug 22, 2018 -

Halleen Kia responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Eric Halleen | President/GM | ehalleen@halleenkia.com

August 21, 2018

First 7500 mile maintenance check Quick efficient service; friendly staff. Close to home and great hrs for service. Offered me a car wash however I just got one the day.before. More

by Gibbler66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby lawwill
Aug 22, 2018 -

Halleen Kia responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to serve you, and we look forward to doing so again. Sincerely, Eric Halleen | President/GM | ehalleen@halleenkia.com

August 16, 2018

Great Help I have been to the service center a couple times becomes of issues I had with my car. Each time I was helped greatly and accommodated. Mike, in partic More

by Hallows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Worthington
Aug 20, 2018 -

Halleen Kia responded

Hallows, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Eric Halleen | President/GM | ehalleen@halleenkia.com

March 15, 2018

Response Time and Communication. Just wanted to take the time to say thank you to Tracy for responding to me multiple e-mails quickly and professional this morning. Response time can More

by Astro103
Recommend Dealer
Yes
Employees Worked With
Tracy Widman
Mar 15, 2018 -

Halleen Kia responded

Thank you for taking the time to write this review. We are pleased to hear that Tracy was able to provide an efficient and overall positive experience! Regards, Eric Halleen | President/GM | ehalleen@halleenkia.com

October 19, 2017

Great automobile experience I bought my Optima from Matt in the summer of 2013 & had an awesome experience. Matt was knowledgeable, personable & friendly. He made the car purchas More

by Bill Hronek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rogalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2017 -

Halleen Kia responded

Hello Bill and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Matt was there to provide you with such exceptional service! Thank you again and congratulations on your Optima. Kind regards, Eric Halleen | President/GM | ehalleen@halleenkia.com

July 31, 2017

Excellent customer service! Recently took my car in for service. They got me in right away and were very pleasant and courteous. The waiting area was comfortable and clean. When More

by Peggy19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of employees name I talked to?, David Lutz
Aug 04, 2017 -

Halleen Kia responded

Thank you for this marvelous feedback about our Service Department! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as a friendly and professional service to our guests. I am glad this was provided to you during your visit. Please come and visit us anytime for any future needs. Best, Eric Halleen | President/GM | ehalleen@halleenkia.com

July 10, 2017

horrible work!!! We have had a 2012 soul for 3 yrs. It has been in for the same problem every 6-7 months! I am getting tired of putting $ out to have the same proble More

by chris1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Synovetz
Jul 10, 2017 -

Halleen Kia responded

I'm sorry to hear of your issues with your Soul. We strive to make everybody happy with their visit to our service department. Please contact via email at ehalleen@halleenkia.com or my direct line is 216-930-4627. I can then look into this and help to get it resolved. Thanks, Eric Halleen

June 13, 2017

Great service department The Service team is wonderful. They are always so helpful and polite. My wait time for an oil change is always short. I'm always greeted quickly.Great More

by Heather Jaratz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lutz
Jun 14, 2017 -

Halleen Kia responded

It’s nice to hear from you, Heather! Thank you for taking the time to give us a great review. We aim for 100% customer satisfaction and I am happy to hear that you had such a great experience at our dealership! Feel free to contact me or visit us again if you have any further automotive needs. Best, Eric Halleen | President/GM | ehalleen@halleenkia.com

May 30, 2017

Outstanding Service Friendly, professional and informative service personnel. I was kept updated on the status of the maintenance as it was underway. Comfortable waitin More

by LAGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Worthington
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