Halleen Kia - Service Center

I did not have to wait at all they took me immediately very nice young man I believe he said it was his first week. He is a keeper Quick to serve And job well done! Thank you very nice young man I believe he said it was his first week. He is a keeper Quick to serve And job well done! Thank you More

First time going there because I had some recalls and decided to have my yearly maintenance done. I purchased the works package and asked them to do an alignment. First impressions are huge and this deal decided to have my yearly maintenance done. I purchased the works package and asked them to do an alignment. First impressions are huge and this dealership failed. They didn’t meet the scheduled time frames and didn’t do the alignment right. I was told to come pick up my car because it was ready and I still waited an hour after getting there because the car was on the alignment machine even though they had my car all day. Then as I drove off the car was still out of alignment so I called immediately and they told me to bring it back the next day. So I dropped off my car at 7:30am for my car not to be finished until 4pm tying my time up for yet a second day. I asked for a manager to call me and didn’t receive a call from management until two days later. Horrible experience I would not recommend this dealership at all!!! More

On time service. Part prep for the job done ahead of time. Communication is timely and accurate. Hours are convenient. And donuts in the morning. time. Communication is timely and accurate. Hours are convenient. And donuts in the morning. More

Do not stand behind product On 2014 we bought a 2013 Sorrento SX. Because the vehicle has a "Dealer Demo" it had 4,500 miles. An although it have that many miles it was sold to u On 2014 we bought a 2013 Sorrento SX. Because the vehicle has a "Dealer Demo" it had 4,500 miles. An although it have that many miles it was sold to us as new with the understanding that the warranty and the extended warranty will extend to 104,500 miles. At the beginning of this year near the 100,000 miles the vehicle start having some problems. When we contacted the dealer we were told that the warranty will not extend from the original 100k. at 102k the vehicle overheated, we took it to our local shop and replace the radiator. This did not fixed the overheating. We finally find out that the head gasket needed to be replace. We took it to another shop and the determine that this particular engine made by KIA will not go back correctly if you try to replace the gasket. We contacted the dealer and to make the long story short the dealer look at it and told us that they recommend replacing the engine at 7k. on a car 6 year old card with just over 100k. During further research find that the 2013 Sorrento engines coming out of the assembly line had head gasket problems. KIA corporation knew, Halleen Kia Knew and they sold us $36k defective vehicle that right now is a paper weight. I do not trust them any more. They are liars, Con Mans. I will never buy another KIA again and I will make sure that everyone learn about our experience. More

Oil Change Took our car in for an oil change and was completed within the 45 minutes that they said it would be done. So far we haven't had any complaints on th Took our car in for an oil change and was completed within the 45 minutes that they said it would be done. So far we haven't had any complaints on the workmanship there. More

Good experience other than they wanted $120 to install 4 mud guards. Installed them myself in 27 minutes. That is a huge rip off. Other than that happy with the service I received. mud guards. Installed them myself in 27 minutes. That is a huge rip off. Other than that happy with the service I received. More

The service associate explained the vehicle assessment clearly and outlined options. The work was performed that day in the time estimated. I’m very pleased with Halleen KIA. clearly and outlined options. The work was performed that day in the time estimated. I’m very pleased with Halleen KIA. More

Quick service Went in for an oil change. Pulled in and was greeted by a young man who directed me in and opened my door and directed me where to go. The service gen Went in for an oil change. Pulled in and was greeted by a young man who directed me in and opened my door and directed me where to go. The service gentleman took down my information. I presented my coupon and was not pressured to get other services performed. More

Good analysis of the problem Technician completed a proper analysis of the problem, then made helpful recommendations to resolve them. The technician provided an accurate estim Technician completed a proper analysis of the problem, then made helpful recommendations to resolve them. The technician provided an accurate estimate of the costs, as well as the time it would take to complete the service. Everything was completed to my satisfaction. More

Very Quick Service I had to get two brake lights replaced. The service people were friendly and the job was done quickly. I would recommend the dealership to others. I had to get two brake lights replaced. The service people were friendly and the job was done quickly. I would recommend the dealership to others. More