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Halleen Kia - Service Center

North Olmsted, OH

4.8
322 Reviews

322 Reviews of Halleen Kia - Service Center

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January 31, 2021

Great service as always, kept me informed about my car, pricing is great, the facility is clean and social distanced, refreshments were available, service time was less than stated and my car was returned More

by Jack Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleg Gera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Corns, Lori Light, John Adams
January 22, 2021

Everyone I dealt with was courteous and professional. My car was ready sooner than expected and tire fixed for free. Very pleased with the service. More

by Larbuddies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A, Ryan Smith
January 15, 2021

Great service by Ryan and the hallen kia team. Very personable, seamless and fast service. One of the many reasons I take my vehicle to them. More

by Krystle.menefee13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
January 14, 2021

Halleen is the best. They do the absolute most for me whenever I take my car in for service. I trust them to do what’s right. More

by JackieD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nilda Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Smith
December 31, 2020

second time there, both times left grease on my floor mat. turned the heat up to 88 degrees and my CD was blasting away when I got my car. I'm there for service not to entertain their employees who the x More

by erno41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Skeens
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Halleen Kia responded

I apologize for your unsatisfactory recent visit. I would like to speak to you a little more about it personally. Could you please contact me at either ehalleen@halleenkia.com or by phone or text at 216-930-4627. Thank you, Eric Halleen

Dec 31, 2020 -

erno41 responded

Ive been in business all my life and that's a long time. You can call me or text me which ever works for you but if I'm the only complaint you have I'm flabbergasted! my number is 440-396-6900. Ernie Alessio

December 29, 2020

I had a great experience with staff and completion of service. Only issue I experienced was customers waiting for cars without masks! The dealership should not allow customers to wait in the building wit More

by Lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Katona
November 18, 2020

Always a great job by their service department! Jimmy called and carefully explained everything so it was simple to understand. I will always call them for service in the future. More

by kellysolitaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Skeens
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2020

Registered on phone when I arrived, put key in drop box, car was never attended too. After 15 minutes, went inside and was immediately taken care of very nicely. All was good. More

by dilyn25
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Lough
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

All employees were knowledgeable and pleasant. Costs for maintenance are a bit high. I will return at a later date for services I didn’t have. More

by Soullady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Brdar, Ryan Smith
October 03, 2020

Always great service work with Tom Lough.. Great sales team at this dealership keeps me coming back for best service and sales for 25 years running. More

by Thrun49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rogalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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