Halleen Kia of Sandusky - Service Center

I was impressed with everything, from the first call I made to make an appointment. The scheduler was polite and sent me a confirmation text. The service department was polite and explained every detail a made to make an appointment. The scheduler was polite and sent me a confirmation text. The service department was polite and explained every detail about what they services and gave me an approximate time that it would take which was right on task. Great Job. More

Staff is very friendly and fast service. Completed service in a timely manner and completed with my free car wash. No charge for my first visit. service in a timely manner and completed with my free car wash. No charge for my first visit. More

My family and I came to Sandusky from Alabama to visit family for Christmas. While here our Kia Sorento had a problem with the rear hatch latch not working. I called the service department and spoke with family for Christmas. While here our Kia Sorento had a problem with the rear hatch latch not working. I called the service department and spoke with Zack. He was extremely friendly and told me that they would take care of my vehicle. I brought my car there and was met by Kevin who was great and assured me that we would be taken care of. Everyone that we encountered in your dealership were very friendly and professional. Sandusky Ohio should be grateful to have a dealership service that cares for there customers, even those from 600 miles away. My family and I would like you to acknowledge Zack and especially Kevin for there impeccable customer service and sense of urgency to help. They even washed our vehicle! Thanks again. More

My engine broke down and needed replaced/rebuilt. Kevin and the Service Techs took care of my car professionally! I am very pleased with the communication! and the Service Techs took care of my car professionally! I am very pleased with the communication! More

They took my number and never called to tell me my car was done. Part was on back order for months. No car wash after. Poor communication. was done. Part was on back order for months. No car wash after. Poor communication. More

Excellent service and staff. Appreciate your attention Excellent service and staff. Appreciate your attention and dependability. Took care of my car a day before the scheduled time and called me right Excellent service and staff. Appreciate your attention and dependability. Took care of my car a day before the scheduled time and called me right when it was ready. More

The service was great.They were very polite.They let me in,right on time.But there is one complaint that I do have,the coffee sucks. in,right on time.But there is one complaint that I do have,the coffee sucks. More

Great service! My car was taken care of quickly and they were very thorough! I received a call within a little over an hour that it was complete. Very happy and satisfied with the service they provided. were very thorough! I received a call within a little over an hour that it was complete. Very happy and satisfied with the service they provided. More

Very courteous staff, clean facilities, and competitively priced on service! I’ve always felt at ease and relaxed with no pressure. My favorite dealership in Ohio priced on service! I’ve always felt at ease and relaxed with no pressure. My favorite dealership in Ohio More

The Service staff is very nice and knowledgeable. Zach always addresses my questions and car needs. I appreciate the shuttle service to and from work. Great work! always addresses my questions and car needs. I appreciate the shuttle service to and from work. Great work! More