Halleen Kia of Sandusky

White sportage It was a great experience. It was fast and enjoyable Matt was knowledgeable friendly. He walked me through all the cars services and hooked up my ph It was a great experience. It was fast and enjoyable Matt was knowledgeable friendly. He walked me through all the cars services and hooked up my phone. More

Poor Service Team I have owned our 2017 Kia Soul + for 4 months now after purchasing it new from Halleen Kia of Sandusky. Our salesman was kind and helpful. All the w I have owned our 2017 Kia Soul + for 4 months now after purchasing it new from Halleen Kia of Sandusky. Our salesman was kind and helpful. All the while we have owned this vehicle, like many Kias, there has been an issue turning the car off and/or removing the key from the ignition. Each time the issue happened I had called and they always said the same thing, make sure it is in park lock and unlock the doors and push on the key and so on. I called yet again today and talked to a very rude and condescending service manager by the name of Kevin Neibler. I explained that I was unhappy and asked that he make contact with my wife to discuss the issue and set up service as she has been the one driving the vehicle in which he kept beating around bush and avoiding the matter of setting up service with her until he eventually hung up on me. Looks like standing by your product warranty and customer service is a thing of the past here at Halleen Kia. If your vehicle is in need of service, please be sure to avoid Kevin Neibler. I can no longer recommend this dealership for the purchase of a Kia. Once they have ridden their business of the rude service manager or put him through the proper training required for customer service, I will change my review... More

Awesome This is a wonderful dealership. Our salesperson Marla was wonderful and we loved her. The finance man was just awesome also. I love my new kia This is a wonderful dealership. Our salesperson Marla was wonderful and we loved her. The finance man was just awesome also. I love my new kia More

My Kia experience My husband and I were both very happy with our experience and highly recommend this dealership. The staff was friendly and helpful and made the whole My husband and I were both very happy with our experience and highly recommend this dealership. The staff was friendly and helpful and made the whole process stress free. More

New Kia Soul purchase We had an excellent experience working with Matt during our purchase of a new Kia Soul. Matt was very helpful and let us take our time to test drive We had an excellent experience working with Matt during our purchase of a new Kia Soul. Matt was very helpful and let us take our time to test drive, visit, and consider all our options. We are very happy with the purchase of our 2018 Kia Soul. More

Lana was amazing I had the most amazing car shopping experience. I was very anxious and nervous but Halleen Kia made me feel at ease and put me in an amazing car for a I had the most amazing car shopping experience. I was very anxious and nervous but Halleen Kia made me feel at ease and put me in an amazing car for an amazing price. Not to mention my 3 year old and I HAVE HEAT. my previous car had nine and we froze!! THANKYOU More

Awesome! Justin did an Awesome job helping me purchase my new 2018 Niro. I would also like to shout out to Aaron in finance who helped me while everyone else Justin did an Awesome job helping me purchase my new 2018 Niro. I would also like to shout out to Aaron in finance who helped me while everyone else was busy helping other customers! Great dealership with great people! More

Best car buying experience of my life. Justin Xavier made buying a car fun, he treated me with respect from the very beginning, he made me feel like I actually mattered. Patrick Halleen was Justin Xavier made buying a car fun, he treated me with respect from the very beginning, he made me feel like I actually mattered. Patrick Halleen was very nice and attentive, he gave me a phone call back right away, they both gave me personal numbers if I had any problems. The finance guy Aaron was also awesome. This was by far the best experience I have ever had buying anything. I will never buy a vehicle anywhere else again. This is my new spot!! Thank you guys so much.. More

My Bad-xxx Optima Halleen Kia had perfect customer Service with me on 1-30-2018. Marla built a relationship with me as soon as I pulled into the KIA lot. She Thank Halleen Kia had perfect customer Service with me on 1-30-2018. Marla built a relationship with me as soon as I pulled into the KIA lot. She Thanked me for buying a car with KIA. Marla promoted a positive, helpful and friendly environment and ensured that I left with a great impression. As a happy customer I will return often and will likely to buy another car. Marla greeted me at the door and approached me in a way that was natural and made me feel comfortable. She made sure that she understand what my needs were. She made me feel very comfortable buying my very first KIA. I loved that she showed me all around the dealership. I will now bring my car back for the free car washes, have my optima serviced there. More

We were treated great! That was the smoothest sale of a car we have ever had. They make you feel so welcome and at ease. Lana is great saleslady! That was the smoothest sale of a car we have ever had. They make you feel so welcome and at ease. Lana is great saleslady! More