Halleen Kia of Sandusky

15000 maintenance The people at Kia Sandusky are always so helpful and pleasant. They get you in and out right away! Friendly and great service every time The people at Kia Sandusky are always so helpful and pleasant. They get you in and out right away! Friendly and great service every time More

Excellent service department Kevin, the service manager, is very knowledgeable, and honest. I dont have to worry about being ripped off or upsold. They get me in and out, high Kevin, the service manager, is very knowledgeable, and honest. I dont have to worry about being ripped off or upsold. They get me in and out, highly recommended! More

new to KIA Richard and Paul were friendly and helpful. my experience with HALLEEN KIA has been very good. I have not reminded them that they owe me a hand wash, Richard and Paul were friendly and helpful. my experience with HALLEEN KIA has been very good. I have not reminded them that they owe me a hand wash, inside windows were dirty. over all we are very happy. More

Good people to deal with Took my2019 Sorento in for service. I was late for my appointment but Kevin was able to get me in and out quickly. Have always received good service a Took my2019 Sorento in for service. I was late for my appointment but Kevin was able to get me in and out quickly. Have always received good service at this dealership. More

First time KIA buyer As a first time buyer of a KIA vehicle, I am very impressed. As soon as I got out of my car, I received a very sincere welcome. The entire buying expe As a first time buyer of a KIA vehicle, I am very impressed. As soon as I got out of my car, I received a very sincere welcome. The entire buying experience was effortless. What a great group of people! More

Worst most impersonal after sale service I ever experienced. I can't say a bad thing about the sales experience. Paul Poock was an excellent salesperson. Richard Kwiatkowski closed the deal expertly. Everyone f I can't say a bad thing about the sales experience. Paul Poock was an excellent salesperson. Richard Kwiatkowski closed the deal expertly. Everyone from the manager to the owner did a great job of shaking my hand and thanking me for buying from them. Sadly after the sale I may as well have bought the vehicle online from a vehicle broker. Later when I discovered the vehicles computer had no service records entered and the Carfax that KIA promises for all KIA Certified sales on their website the folks at Halleen couldn't have cared less. They told me that the vehicle had been leased by them and the service had been done at Halleen and I believe them. The problem is they offered me a single sheet of of service codes with dates and mileages and put it all on me to get them into the vehicle computer to use for future servicing and told me that Carfax was too expensive to send service records to and if I wanted it done to do it myself. I verified through KIA Corporation that the service records were legitimate and entered them to the best of my ability into the vehicles onboard computer service records. 3 or 4 hours of my time later I had pretty good assurance that the vehicle was maintained but have only records I manually entered to prove it to whoever might I was stunned by the total "who cares we already sold you the vehicle" attitude of Pat Halleen. If you believe that buying a car is a serious purchase and that the seller should stay involved after the sale you may be disappointed if you buy from Halleen. I got an outstanding vehicle at a very good price but have never had a worse after sale experience. And when the sale was complete all I heard was "the owner has to take care of that" which was quite ironic considering that I bought a vehicle owned by Halleen that they were leasing to someone before I bought it. I cannot recommend that anyone buy from Halleen unless you expect very little after you drive off the lot because very little is what I got in the way of assistance when I asked for help resolving the service records history problem with my vehicle. Once again, great vehicle, exceptional salesman and finance manager but horrible customer relations and lots of excuses after the sale. More

Love my kia Paul and the guys at Halleen we’re fantastic they made sure to get me everything I asked for and to make sure jacq eats sure I got the best deal Paul and the guys at Halleen we’re fantastic they made sure to get me everything I asked for and to make sure jacq eats sure I got the best deal More

Great Dealership and people! I recently had service on my car and also purchased a new vehicle from Halleen Kia. Each associate we dealt with was friendly, honest and caring. Ever I recently had service on my car and also purchased a new vehicle from Halleen Kia. Each associate we dealt with was friendly, honest and caring. Every detail was explained and each person knew their products. I highly recommend you ask for Travis when purchasing your car. He will give 100% to make it work for you. Halleen Kia treats you like family, a dealership you can trust. More

Good experience We had a good experience. While there we were introduced to the service department. The contract was explained. Our salesman was positive and helpful, We had a good experience. While there we were introduced to the service department. The contract was explained. Our salesman was positive and helpful, explaining how things worked and setting up CarPlay and our phones. David Halleen even stopped by to say hello. More

Matt was amazing! Matt did an amazing job! Not only did he make us feel like we were talking to a friend, he worked hard to get us in the type of vehicle we wanted and Matt did an amazing job! Not only did he make us feel like we were talking to a friend, he worked hard to get us in the type of vehicle we wanted and at the right price for us, he was very patient and understanding to our situation and very personable. I absolutely love my 2019 Sorento and never planned walking out with what they gave me! I would definitely reccomend Halleen Kia but most of all recommended Matt to anyone shopping for a new car! More