Halleen Kia of Sandusky

Kyle was great. He walked through our new vehicle. Would recommend him and the dealership again. He walked through our new vehicle. Would recommend him and the dealership again. More

Professional. ....GOOD CUSTOMER SERVICE👍Only thing I didn't like was wetting(rinsing,washing,) my car when it was CLEARLY ALREADY VERY CLEAN...I HAD JUST WASHED IT ....GOOD CUSTOMER SERVICE👍Only thing I didn't like was wetting(rinsing,washing,) my car when it was CLEARLY ALREADY VERY CLEAN...I HAD JUST WASHED IT AND DRIED IT NICELY,IT WAS SHINING.SO THEY MESSED THAT UP AND DIDNT DRY IT🙄DIDNT KNOW WHY THEY DID THAT WHEN YOU COULD SEE IT WOULD MESS UP THE THEN DRY,CLEAN ,AND SHINY CAR..WAS IN TOO MUCH OF A HURRY TO ASK .... More

Jayden was helpful, communicative and professional. I genuinely appreciated his efforts to work with me during a challenging situation with the dealership and ended up getting me a new vehicle that wor I genuinely appreciated his efforts to work with me during a challenging situation with the dealership and ended up getting me a new vehicle that worked for my needs. Highly recommend. More

Kyle Brake is very welcoming and goes out of his way to help his customers and make them feel like family. I would recommend him. help his customers and make them feel like family. I would recommend him. More

Had some problems delivering what they promised! Just had an oil change the service department was great. Finance department deceived us. Our sales rep could have at least said hi when she saw us ye Just had an oil change the service department was great. Finance department deceived us. Our sales rep could have at least said hi when she saw us yesterday. More

I got an appointment very easily. Just bought this car (second telluride I’ve purchased) and my door panel is chipped very badly within the last few months seems like a manufacturer Just bought this car (second telluride I’ve purchased) and my door panel is chipped very badly within the last few months seems like a manufacturer error. I hardly have passengers in my vehicle whatsoever so this does not sit right with me. Hoping this can come to a reasonable resolution. If not, I will continue to make sure this situation is heard. Justin X was walking by and I approached him, trying to see if there could be something done. He listened to my concerns, inspected it and spoke with other workers and stated I could come in on a Thursday to have someone look at it, that it wouldn’t be an exact match but something could be done. When checking out with Kristen S. She wasn’t aware of the communication had with Justin and I. Stating in my paperwork and in person that I would be responsible for the repairs at $1,290 with additional labor cost of $79. No communication that the tire rotation cost extra. Was not pleased about that. Oil change took around 1 hr 20 mins. More

A The entire car buying process was extremely smooth. Everyone was very professional answered all of our questions provided clarification that we needed. Would recommend Everyone was very professional answered all of our questions provided clarification that we needed. Would recommend More

They are always courteous and willing to go the extra mile for you. They will go over your diagnosis step by step with you and if your car is not safe to drive they will keep your car until it is fixed a mile for you. They will go over your diagnosis step by step with you and if your car is not safe to drive they will keep your car until it is fixed and set you up with a car to use while they fix your car. Thank you Kia of Sandusky for always looking out for your customers! More

Jayden was very friendly & professional. Answered all my questions thoroughly. Supremely knowledgeable about the vehicles I showed interest in. Nathaneal was also extremely helpful and info Answered all my questions thoroughly. Supremely knowledgeable about the vehicles I showed interest in. Nathaneal was also extremely helpful and informative with his finance and warranty expertise. Found that the number of times my signature was required to be tedious, but I certainly understand that is out of their control. I only purchased this vehicle a few days ago, so my high overall scoring for this dealership is predicated on a continuance of service based on my initial experience with their representatives. Love the car, so far. More

We came in to just check out the place and the deals offered. But we were so impressed with the facility and salesman that we walked out with a new lease just a few hours later. Excellent dealership! offered. But we were so impressed with the facility and salesman that we walked out with a new lease just a few hours later. Excellent dealership! More