Halleen Kia

T hereason that i gave this dealer all fives is because i have recieved excellent service from this company twice in the last year. I bought a car for myself in July of 2010 and was amazed at the level of se have recieved excellent service from this company twice in the last year. I bought a car for myself in July of 2010 and was amazed at the level of service I recieved. This is why when my grandmother needed a new car, I did not hesitate to go to Halleen first. There we met Russ, who went over and beyond to help me get my grandmother into a great car. Her new 2011 Forte is exactly what she was looking for and the price was dead on. Even though there was a little bit of a wait due to number deals going on, Russ made us feel appreciated and made sure we didn't feel forgotten. I would definately buy another car from this dealer. More

Russ greeted us at the door and took pride in showing us the two cars we were deciding between. He provided all the information that we needed to make an informed decision without being pushy. We leased a the two cars we were deciding between. He provided all the information that we needed to make an informed decision without being pushy. We leased an Optima EX and would recommend him and Halleen to our friends. We drove all the way across town, about 43 miles and will return for service and our next car, if Kia meets our needs at that time. More

I purchased a new 2011 optima from Gregg Zolnai, He found the white colar I wanted and added some x-tra's at little to no cost. I'm also very satisfied the special financing I needed. The gas milege is twice the white colar I wanted and added some x-tra's at little to no cost. I'm also very satisfied the special financing I needed. The gas milege is twice or more than My large truck got. I happy to be in the Halleen family now!!! More

Sam was very friendly and put us at ease at once. We reserved online a time to test drive a car and Sam must have done his homework because he knew all about the car and was bragging about what a wonder reserved online a time to test drive a car and Sam must have done his homework because he knew all about the car and was bragging about what a wonderful car we chose to test drive. The test drive took us through city traffic and on the highway, which is what we had hoped for. Mr. Zayed was eager to answer any questions and seemed very proud to point out features on the car that were indeed great options. No question was stupid to Sam, nor did he ever leave the impression that one would be. When it came crunch time to talk money, Sam was willing to work with us to get us to the price and payments we needed. from all our other previous experiences, have learned to distrust auto salespeople, especially used car salespeople. Not Sam, though. He did a thorough job of putting us at ease and gaining our confidence. We certainly will remember this experience at Haleen KIA and we certainly will refer others to Haleen KIA. nor do we feel we could have done better. Sam's performance as a sales rep was well done, he came across articulated and educated, and he looked well- dressed and professional. And, also, we would like to recognize the Finance Manager (we're gussing his title} that we know only as Steve. His personalilty, professionalism, attitude, wit, and knowledge immediately gained our trust. We think highly of Steve and believe he did his best to get us the very best rate available (better than the one we came in with!) and keep our payments where we wanted them. More

I Have always got real great service when I go there. When I called them this morning,and told them I was having trouble with my car. They told me to come right in. And it didn't matter , how long When I called them this morning,and told them I was having trouble with my car. They told me to come right in. And it didn't matter , how long it would take me to get there. ANd when they told me ,what work had to be done,Vince made sure I had a car to drive home. Also U should know that Vince (service Advisor) sat down and explaned everything that was going on with my car. I will always recommend this dealer ship, too anyone who ask. Thank You, Susan B ( Hope this make since) any question please call me at 567-203-8925. More

Great service, great salesman thanks you Richard Kwiatkowski I alwys drive Kia and always had great luck with these cars. Every body are great. With Richard I started with a salesman and ended wit Kwiatkowski I alwys drive Kia and always had great luck with these cars. Every body are great. With Richard I started with a salesman and ended with a friend. He bend backwards to make me feel at ease and made the time i spend at the dealer pleasant, if you can say that about a car dealer. More

Richard, Teddy and Nilda were a pleasure to work with, and my sales experience at Halleen was an extremely positive one. They offer extremely competitive and attractive pricing options, great customer ser and my sales experience at Halleen was an extremely positive one. They offer extremely competitive and attractive pricing options, great customer service and really worked with me in just the way I wanted to ensure a great experience. I am not always the easiest customer to work with as I have very specific ideas of what I want, how and when I prefer to be communicated with and what deal parameters are acceptable, and all my preferences were honored. Richard and Teddy in particular both went the extra mile to make sure I was very happy with the deal I received and the vehicle I purchased, and offered excellent customer service to me. More

I had a wonderful experience at Halleen Kia in North Olmsted. I went in on a Sunday and Gregg Zolnai greeted my Mom and I right away. He asked what we were there for and I told him to trade in my old ca Olmsted. I went in on a Sunday and Gregg Zolnai greeted my Mom and I right away. He asked what we were there for and I told him to trade in my old car for another car. Gregg took us over to his desk and begin helping us right away. He was very nice and understandable what I was looking for. He knew what price range I was looking for and took me to go outside and look at the 2011 Kia Forte Sedan. I fell in love with it. It was a right around what I wanted to pay for it. Gregg was always so nice and explained everything to me. I love the car that he sold me and I would send all my family and friends to that dealership. Everyone was nice there. Valerie Rowland. More

Both Jay and Steve were extremely professional and were very good at explaining everything and answering all my questions. Jay explained how to use all of the options. The color I wanted for the model I very good at explaining everything and answering all my questions. Jay explained how to use all of the options. The color I wanted for the model I leased was not available at the dealership and they were able to find what I wanted at another dealership. My experience at the dealership was excellent. More

Everyone at the dealership was very helpful from the representitive that I had contacted from the website to the financing guy. My saleman Jay Vicario couldn't have been more helpful. He listend to wh representitive that I had contacted from the website to the financing guy. My saleman Jay Vicario couldn't have been more helpful. He listend to what I wanted and needed and to the payments I needed to stay around. From the time I walked in the door at 4:00pm one day and was at the dealership for just an hour to the next day when everything from the paperwork and financing was complete when I was able to return at 4:00pm they had me back on the road in about an hour. I really apprciated them not taking to much of my time like some dealership who leave you there sitting for hours to get there act together. I couldn't have asked for a more smoother transaction. I really felt like they were looking out for my best interest. More