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Hall Toyota Virginia Beach - Service Center

Virginia Beach, VA

4.4
83 Reviews

83 Reviews of Hall Toyota Virginia Beach - Service Center

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January 13, 2015

Customer service I like dealing with Lidia green very friendly knows me by name. All the people in the department service department are very friendly. But I still lik More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lidia green
December 09, 2014

Darrick Williams is AWESOME! I have been with this dealership for over twenty years and find it like "family." Derrick Williams in the service department is EXCEPTIONAL with his More

by Debbie Hodges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Williams
November 26, 2014

Positive encounter with Josh Neitz Took our Tundra in for maintenance and had a chance to talk with Josh Neitz while waiting. He was the salesman who we dealt with when purchasing the T More

by rlovingjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Neitz
May 02, 2014

Great Service - Professional - Giving you the best price I was reluctant to use Charles Barker Toyota service at first, because of the terrible reviews that I have read. However, my experience with having m More

by joe4bes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Phillips
April 27, 2013

I was a loyal customer, but not anymore. Service and attitude of the organization is sliding. Case in point, when original purchased the vehicle, one week later sensor lights came on. CB Toyota's soluti More

by Tiger3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Who cares
April 16, 2013

Went in for oil change and tune up for up coming road trip. Next day started trip, checked oil at gas station. They did not even fill it half way full of oil. Needed another qt!!! Oh yea, i paid More

by sun1869
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mr. Bush Service Manager
June 08, 2012

Dropped vehicle off for "pre-holiday special" Dropped vehicle off for "pre-holiday special" advertised at $59.95, once car was inside we were told that the price would actually be $75 due to More

by jajaju
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve, Fred
January 03, 2012

It is just one more disappointing experience with them. They really don't care about retaining customers. I was at Barker today. They did not have the Toyota wiper inserts I need for the inspection appoi More

by SJean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Erny
October 18, 2011

I had new brakes put on my 2006 Highlander. A week later my breaks started squeaking. When I brought it in I was told my rooters were bad. Now, shouldn't the mechanic that changed my front and rear brakes More

by mbroughton
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mr. Williams/Mechanic
June 24, 2011

Horrible customer service in the service department. We had had such horrible service at this dealership despite purchasing two cars from here. The repair service associates are awaful as representatives o More

by viwalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fred and Derrick
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