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Hall Toyota Virginia Beach - Service Center
Virginia Beach, VA
84 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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84 Reviews of Hall Toyota Virginia Beach - Service Center
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May 21, 2022
Chris Belcher, once again EXCEEDED all of my expectations during my recent visit. From the initial contact to schedule the service, to the delivery of the completed work, Chris was on point with professional during my recent visit. From the initial contact to schedule the service, to the delivery of the completed work, Chris was on point with professional, friendly, precise, and efficient service as usual ! I ALWAYS contact Chris for my Toyota service needs, and for good reason. Chris - THANKS SO MUCH ! for all that you did in assisting me with my recent Tacoma service. YOU are the definition of an automotive professional. Thank you ! Ken Shelton More
by blucontrail
Employees Worked With
March 03, 2022
The service department is excellent! The entire service team is always friendly and they do a great job with my car. The entire service team is always friendly and they do a great job with my car. More
by klmoran
Employees Worked With
Other Employees :
Dave Barnhart is such a great mechanic. I know I am in great hands when he works on my car.
March 02, 2022
I have bought many vehicles at this location when it was Charles Barker. Sales staff and scheduling maintenance was outstanding. I hate the call center use for scheduling maintenance. I do not want an answe Charles Barker. Sales staff and scheduling maintenance was outstanding. I hate the call center use for scheduling maintenance. I do not want an answering machine telling me to leave a name and number and someone will get back to me. This time, it was the day after when I was contacted. I was contacted only after I complained on Facebook messenger. The call center feels so disconnected from what is going on with the shop. After saying all of that, it was a good experience once I got the chance to stand in front of Chis when dropping my truck off. This gentleman made me feel better about dealing with Hall Toyota. He was all business and answered all of my questions as it pertained to my visit. He, and only he gave me a reason to consider continuing business there. More
by Travis Hale
Employees Worked With
March 01, 2022
Service was on point today. Excellent and speedy. Team members were personable and engaging which made it easy to talk to them. Excellent and speedy. Team members were personable and engaging which made it easy to talk to them. More
by Feliciajgivens
March 01, 2022
I have had nothing but excellent service at this dealership. They take care of my 8 year old Tacoma and are always very helpful. dealership. They take care of my 8 year old Tacoma and are always very helpful. More
by Kyle S
Employees Worked With
Other Employees :
Michelle Bozeman, Stephen Erny, Ray Hux, Nancy Lindgren, Fred Phillips, Ronald Surgeoner
February 28, 2022
Wonderful experience with great sakes and service reps and always on time with customer service and always on time with customer service More
by r.hegamin
Employees Worked With
February 12, 2022
We came in with an issue with the sunroof, he went above and beyond to assist us. I will always use hall Toyota service because of him! Thank you so much for your impeccable service! and beyond to assist us. I will always use hall Toyota service because of him! Thank you so much for your impeccable service! More
by ryannecamp
Employees Worked With
February 10, 2022
Great place to get your car serviced! Always receive great service from Chris and never have any issues. great service from Chris and never have any issues. More
by Tinabiemmjac
Employees Worked With
December 29, 2021
With appointment, it takes more than 4 hrs for a simple vehicle alignment to be done. What is the purpose of having an appointment, if your vehicle is not getting serviced on appointment time? They take th vehicle alignment to be done. What is the purpose of having an appointment, if your vehicle is not getting serviced on appointment time? They take the vehicle in, park it somewhere for 4 hrs and take in all walk-ins during this time. More
by Lexus1090
Employees Worked With
Michelle Bozeman
December 20, 2021
I've owned several Toyotas for over 29 years and Hall Toyota is the worse dealership ever for service. Since Hall took over from Charles Barker Toyota, the service department has been in total decline. Toyota is the worse dealership ever for service. Since Hall took over from Charles Barker Toyota, the service department has been in total decline. Latest incident was scheduling an appointment time for a simple task, waiting two hours to find the vehicle was still just sitting in the parking lot with no activity. When asked why schedule an appointment I was told it was just a drop off time. It didn't mean it would be taken care of at that time. Even the past few times i was there, Customer Service is non existent! More
by Mike
Employees Worked With
Fred Phillips
