Hall Toyota Virginia Beach - Service Center

I took my 2002 Toyota Tacoma to have some routine service work done. They charged me for servicing a front-end differential which my truck does not have because it's two-wheel drive. That was August 10th. I work done. They charged me for servicing a front-end differential which my truck does not have because it's two-wheel drive. That was August 10th. I called today September 15th so inform that that Navy Fed said I have not received a credit yet. Hall Toyota looked into it, said they don't know what happened, said a credit has been issued and gave me a reference number. I don't know whether I should believe them or not. I will just have to wait till my next statement. I will never go there again. More

The service department was very responsive, and took the time to listen to my concerns about the car. They diagnosed the problem, and fixed it within a couple of days. I was very pleased. Shannon Lynch w time to listen to my concerns about the car. They diagnosed the problem, and fixed it within a couple of days. I was very pleased. Shannon Lynch was particularly helpful. More

I made a last minute appointment to have my car serviced here while visiting family. Scheduling was easy, and automated text messages made communication simple. They have a pickup/drop off that I didn't nee here while visiting family. Scheduling was easy, and automated text messages made communication simple. They have a pickup/drop off that I didn't need to use but is a great service. Service Consultant Chris Belcher was ready for my car right when I arrived, and was professional, friendly, and thorough in taking care of the service needs. The lounge was comfortable and clean for my wait. More

I've been coming to this dealership since I've purchased my vehicle in 2019 along with Chris Belcher being the go to guy I deal with. Always goes out of his way to make my experience the best. He makes that my vehicle in 2019 along with Chris Belcher being the go to guy I deal with. Always goes out of his way to make my experience the best. He makes that place amazing! Anita truly cares about making every person that walks through those doors while they wait for their vehicles feel welcome and comfortable. The dept is in good hands because of these two! More

Chris Belcher in the service department was absolutely amazing to work with! First time I came to this dealership after I have experienced a nightmare with another dealership and I am sooo glad I came her amazing to work with! First time I came to this dealership after I have experienced a nightmare with another dealership and I am sooo glad I came here! Received oil change and tire rotation and he noticed my state inspection was going to be due soon and took care of it without me asking since it’s free. He knows how precious time is in a busy schedule and this saved me an additional trip so I truly appreciate that! Also LOVE the video they have of the inspection of your car and if they recommend anything it’s shown in the video. Lastly he pointed out that they can pick up and deliver my vehicle next time if it’s easier for me and I just think that is such an added bonus! Definitely highly recommend this dealership and thank you again Chris for looking out for me :) More

Easy to get to, comfy to sit in and wait if needed. . good people too! . good people too! More

I’ve done business with this dealership for 17 years, not all owned by Hall but and the service advisor I deal with has been with this dealership almost the entire time. Trust implicitly! all owned by Hall but and the service advisor I deal with has been with this dealership almost the entire time. Trust implicitly! More

Truly a great experience from the Sales Teams, Sales Manager, Finance and Service. I was looking for a RAV4 and MaKayle reached out. The time of day I went to look at the vehicle she had left for the d Manager, Finance and Service. I was looking for a RAV4 and MaKayle reached out. The time of day I went to look at the vehicle she had left for the day but she communicated with me Mallin would assist. Mallin assisted with answering questions and the sale of the car. I had to bring the vehicle back the next day for a Virginia registration tag and Chris B. in Service was excellent got me in and got me out. Thanks for the wonderful experience! Glad they had the vehicle I wanted and did business with them. More

Service Consultant Christopher Belcher makes your service experience the best! He explains everything to you and answers any questions you may have! Its employees like him that keep me coming back to Hall To experience the best! He explains everything to you and answers any questions you may have! Its employees like him that keep me coming back to Hall Toyota! Outstanding Customer Service! More

I want to commend Service Consultant Christopher Belcher. He is professional, friendly, and doesn't waste my time. He's a great representative for Hall Toyota. It's folks like him that keep my coming back to He is professional, friendly, and doesn't waste my time. He's a great representative for Hall Toyota. It's folks like him that keep my coming back to your dealership. More