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Hall Toyota Virginia Beach - Service Center

Virginia Beach, VA

4.4
83 Reviews

83 Reviews of Hall Toyota Virginia Beach - Service Center

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August 01, 2024

Adam Jones really worked with me to keep cost down for repairs done to my 2008 Sienna. Thanks Adam! PS: Management, give him a raise! :) Tim M. More

by Tim M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jones
Aug 02, 2024 -

Hall Toyota Virginia Beach responded

Hi Tim, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2024

If you’re going to Hall Toyota for service, Chris Belcher should be the one you look for. He treats my vehicle as if it was his, is informative, and explains the process. Not to mention he gets you in and o More

by bdavis
Recommend Dealer
Yes
Employees Worked With
Christopher Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Hall Toyota Virginia Beach responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

January 21, 2024

Highly disappointed. $175.99 to be told the exact same message that was on the screen of our 2007 Camry Hybrid that we were able to read ourselves. Literally no work wa More

by maw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Destiny Neal
Jan 25, 2024 -

Hall Toyota Virginia Beach responded

Thank you for your feedback. Our Service Manager, Ryan Roberts, would like to personally speak with you about your most recent experience. Unfortunately, we are unable to locate contact information based on the username provided. At your earliest convenience, please call Ryan directly at 757.437.4041, or respond via private message with your full name, preferred phone number and the best time to reach you. We hope to speak with you soon. Thank you.

December 31, 2023

Still reviewing new operation and changes from Charles Barker. The remolded looks nice. The crew in the parts department are very helpful. More

by jresto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Clark-Inman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anita Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Grove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teeia Young
Jan 02, 2024 -

Hall Toyota Virginia Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hall Toyota Virginia Beach. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2023

I had a fantastic experience with Phoebe! She patiently answered all my questions and explained the features. Phoebe is knowledgeable, professional and very friendly. I highly recommend to bu More

by Patricia
Recommend Dealer
Yes
Employees Worked With
Dec 22, 2023 -

Hall Toyota Virginia Beach responded

Hi Patricia, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

November 16, 2023

I took my car in for paint warranty. Was told I would get my car back in 1 week.. come to find out "Someone" dropped the ball.. along with them braking the windshield of car.. and servic More

by M Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Everyone
Nov 17, 2023 -

Hall Toyota Virginia Beach responded

Thank you for your feedback. We apologize for any inconvenience you may have experienced. It is our understanding you have been in contact with our Service Manager, Ryan Roberts, regarding your concerns about your vehicle. If we may be of further assistance, please do not hesitate to call Ryan directly at 757.437.4041. We do hope you will give us the opportunity to earn your confidence in the future. Thank you.

October 06, 2023

Chris is the best service advisor i've ever had ! Been my advisor for 10 years,Always ready to help me with the best service and accommodation ! More

by twinfin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Hall Toyota Virginia Beach responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

October 04, 2023

Definitely one of the best advisors if not the best. Gets you in and out fast. More

by Ran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Hall Toyota Virginia Beach responded

Hi Ran, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

September 28, 2023

This location has stepped up this year. Fast service and my service consultant, Chris Belcher, is always so nice and helpful! More

by Hugebackg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2023 -

Hall Toyota Virginia Beach responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

September 16, 2023

I took my 2002 Toyota Tacoma to have some routine service work done. They charged me for servicing a front-end differential which my truck does not have because it's two-wheel drive. That was August 10th. I More

by Sasebo
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Lynch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Hall Toyota Virginia Beach responded

Thank you for your feedback. We apologize for any inconvenience you may have experienced. It is our understanding you have been in contact with our Service Manager, Ryan Roberts, regarding your most recent visit and we are pleased to hear we were able to come to an amenable solution. If we may be of further assistance, please do not hesitate to call Ryan directly at 757.437.4041. Thank you.

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