Hall Toyota Virginia Beach - Service Center

Unique problem with new vehicle - provided rental car while truck was fixed. No hassles and nothing but polite service while truck was fixed. No hassles and nothing but polite service More

Adam Jones really worked with me to keep cost down for repairs done to my 2008 Sienna. Thanks Adam! PS: Management, give him a raise! :) Tim M. repairs done to my 2008 Sienna. Thanks Adam! PS: Management, give him a raise! :) Tim M. More

If you’re going to Hall Toyota for service, Chris Belcher should be the one you look for. He treats my vehicle as if it was his, is informative, and explains the process. Not to mention he gets you in and o should be the one you look for. He treats my vehicle as if it was his, is informative, and explains the process. Not to mention he gets you in and out quickly! More

Highly disappointed. $175.99 to be told the exact same message that was on the screen of our 2007 Camry Hybrid that we were able to read ourselves. Literally no work wa $175.99 to be told the exact same message that was on the screen of our 2007 Camry Hybrid that we were able to read ourselves. Literally no work was attempted nor completed for that price since we were told it would have cost an additional estimate of another $180 to attempt to fix it by purchasing a map disk to install. We will never use Hall again, for either future purchases or for service. Was a complete waste of money for us. More

Still reviewing new operation and changes from Charles Barker. The remolded looks nice. The crew in the parts department are very helpful. Barker. The remolded looks nice. The crew in the parts department are very helpful. More

I had a fantastic experience with Phoebe! She patiently answered all my questions and explained the features. Phoebe is knowledgeable, professional and very friendly. I highly recommend to bu She patiently answered all my questions and explained the features. Phoebe is knowledgeable, professional and very friendly. I highly recommend to buy car with her help. More

I took my car in for paint warranty. Was told I would get my car back in 1 week.. come to find out "Someone" dropped the ball.. along with them braking the windshield of car.. and servic Was told I would get my car back in 1 week.. come to find out "Someone" dropped the ball.. along with them braking the windshield of car.. and service manager didnt know anything about it. 2 weeks later told to come in and pick up my car.. I come to get it and paint job looks like shid. They keep it 1 more week to do it over... here I am again to pick up my car and now there's no state inspection on the windshield.. YAY me .. I get to wait even longer😡. Where is the accountability and quality inspection?????? Beyond frustrated. There is more important things to do with my time... but of course that's my problem not theirs.. My family and I have been long and loyal customers since the "Charles Barker" days.. This experience has definitely made me not want to return here and will look at going elsewhere. (Yeah that's what everyone says right?But I will Not ever refer anyone else to come here for service) HORRIBLE More

Chris is the best service advisor i've ever had ! Been my advisor for 10 years,Always ready to help me with the best service and accommodation ! Been my advisor for 10 years,Always ready to help me with the best service and accommodation ! More

Definitely one of the best advisors if not the best. Gets you in and out fast. Gets you in and out fast. More

This location has stepped up this year. Fast service and my service consultant, Chris Belcher, is always so nice and helpful! Fast service and my service consultant, Chris Belcher, is always so nice and helpful! More