Hall Toyota Virginia Beach

Oil Change This a great place to go to. At times they do not acknowledge you when you arrive. The big issue I have with this place, I was informed by a young lad This a great place to go to. At times they do not acknowledge you when you arrive. The big issue I have with this place, I was informed by a young lady that they send there technician home At 5:30pm but they close at 7:00pm. I work in Portsmouth this so unfair to the consumer. i was unable to get an oil change. This should be advised on the website. More

Great Sales and Service! Michelle Bozeman and all of the first class Charles Barker Service Dept. Team have always been there for me, from my new Toyota buyer’s courtesy semin Michelle Bozeman and all of the first class Charles Barker Service Dept. Team have always been there for me, from my new Toyota buyer’s courtesy seminar to each one my follow-up maintenance visits! More

Pleasant experience Bought my 2018 Nissan Rogue from Ray. He was very friendly and answered all my questions. Great selection of vehicles and they worked with me on my tr Bought my 2018 Nissan Rogue from Ray. He was very friendly and answered all my questions. Great selection of vehicles and they worked with me on my trade in. More

Great experience @ charles barker. Talk to Stiles Tanksley ! I recently bought a 2017 Range Rover Sport. I drove 3 hours from DC to VA beach to buy the car. Great experience. I had discussed everything with the I recently bought a 2017 Range Rover Sport. I drove 3 hours from DC to VA beach to buy the car. Great experience. I had discussed everything with the sales person (Stiles Tanksley ) prior to arrival. We had negotiated the price and the trade in. All financing was in order...the process was very simple and straightforward. I highly recommend you work with Stiles on your next car purchase there! Very simple and easy guy to work with. Made my car purchase a breeze! He was always very responsive. I probably exchanges over 200 text messages and I always got a response to any question or comment I had! More

They will have your back! This is the 3rd time we came back to them to purchase a car. We were just satisfied and happy with our car buying experience with them, that when we This is the 3rd time we came back to them to purchase a car. We were just satisfied and happy with our car buying experience with them, that when we needed cars for our kids it was a no brainer going back to them. Especially Mr. Ray Aiden - so honest and trustworthy that he will have your back when it comes to buying a car. We never felt any of the high pressure and stress that comes from buying a car in the other typical dealerships. He went above and beyond making sure we get the best deal for what we could afford. We have always come out happy and satisfied. Thanks again, Charles Barker Toyota and Mr. Ray Aiden! For sure we will be going your way again soon! Eric & Joy Quinanola More

New car purchase Best vehicle purchasing experience that I have had to date. Ray Aiden was extremely helpful and professional as well being very receptive to all the q Best vehicle purchasing experience that I have had to date. Ray Aiden was extremely helpful and professional as well being very receptive to all the questions my wife I had about the car we purchased. Ray was very informative and there was no sales pressure, so it was very easy to come to a decision on a vehicle and feel good about my choice. I have had only good experiences with CB Toyota and I am looking forward to that continuing in the future. More

Great experience as a first time buyer This was my first time buying a car from a dealership and I could not have have a better experience. Paul was great; he was very communicative, worked This was my first time buying a car from a dealership and I could not have have a better experience. Paul was great; he was very communicative, worked hard to get me the best deals and made the process easy and comfortable! Highly recommend buying a car here! More

Not trustworthy! This may or may not be the reasoning for the way this played out but either way, I'm a woman!!! A couple of months ago my Toyota 4 runner just died o This may or may not be the reasoning for the way this played out but either way, I'm a woman!!! A couple of months ago my Toyota 4 runner just died on the side of the road. I had it towed to Charles Barker Toyota where they disagnosed the problem as the alternator and the battery. The charges were a little short of $1000.00 which I paid and left thinking all was well. A couple weeks go by and my truck won't start, completly dead. I lifted the hood to discover that the battery cables on the new battery had never been tightened down and the bracket that holds the battery in place had not been tightened and was now missing. When I went in to tell the dealer there was never an apology offered or any compensation. Fast forward a few more weeks and I need a state inspection and I notice when I brake it pulls to the right. I show for my appointment and am told for it to be looked at it will cost me $125.00. They take it back to have a look and come to me with what my problems are and the cost will be $3683.17 for brake calipers and a long list of things they feel I should do. They rejected it for state inspection also. I demanded my truck be brought around no work done and a made a promise to never return and that includes to purchase another truck which I am in the market for at this time. Buyer beware, its about as dishonest as I've ever been treated. I did get it repaired within 3 hours and state inspected for $349.19 and a local garage! More