Hall Toyota Virginia Beach

Tundra Purchase Thank you Antoine Whitted and Chris Hilliker. Exercised the professional training while maintaining a very personable interaction. Everyone’s time is Thank you Antoine Whitted and Chris Hilliker. Exercised the professional training while maintaining a very personable interaction. Everyone’s time is valuable to them. We got the deal done fellas. Thanks again. More

Pleased Buying a car is not my favorite thing to do. Ray Aiden was very friendly and considerate in providing me with a vehicle that would meet my needs and h Buying a car is not my favorite thing to do. Ray Aiden was very friendly and considerate in providing me with a vehicle that would meet my needs and has been available to answer my many questions to get familiar with this modern vehicle, More

This is the second car Ray assisted me with. I am very pleased with his management of my purchases. Will consult with him on the next as well.~Lisa pleased with his management of my purchases. Will consult with him on the next as well.~Lisa More

Great honest salesman Ray was a great to work with. Went in looking for a Christmas surprise for my wife. Do to busy schedule and the holiday season 90% of the process wa Ray was a great to work with. Went in looking for a Christmas surprise for my wife. Do to busy schedule and the holiday season 90% of the process was handled by several text messages and phone calls. Ray was always quick to respond and available for a call and worked hard to get the deal done. Will surely be back to see him. More

Ray is the bees knees! He is so professional from start to finish, very friendly with my little girl. fast process, signed papers and out the door. very willing to help. lad He is so professional from start to finish, very friendly with my little girl. fast process, signed papers and out the door. very willing to help. ladies at the front desk are so friendly also. the guy that did our papers was so nice to our daughter as well. they made it fast, easy and just simple! More

No Pressure sales, good selection I was impressed with the sales team at Charles Barker Toyota. They let us inspect the car we wanted to buy without hovering around, yet when we did h I was impressed with the sales team at Charles Barker Toyota. They let us inspect the car we wanted to buy without hovering around, yet when we did have questions about features Ray came out to the vehicle with us to explain what we were looking at. Next time I need another car I will go here first. More

Ray is AWESOME! Ray Aiden is the main reason we decided to purchase our car! He knows his cars, is NOT pushy and very patient. His goal is to not only help the custo Ray Aiden is the main reason we decided to purchase our car! He knows his cars, is NOT pushy and very patient. His goal is to not only help the customer, but have them leaving happy with their purchase....and in our case-mission accomplished! When searching for your next car, I would highly recommend you asking for Ray's assistance as you will not be disappointed! This is our 3rd car purchase at Charles Barker as we've been happy with the care we get through the dealership but I hope they know what a great asset they have in Ray-THANK you Ray for your outstanding job and know how much we appreciated your helping us find the right car for our daughter! You are AWESOME and when we need our next car will be asking for Ray again! More

Ray was a phenomenal dealer from start to finish. he really made the impossible possible. i’m beyond grateful for his expertise in everything. i’m so happy with my purchase!! 10/10 really made the impossible possible. i’m beyond grateful for his expertise in everything. i’m so happy with my purchase!! 10/10 More

I set up a 10 o’clock appointment to get service work done for an airbag recall. A lot of thought and planning goes into setting up a an appointment when you have children and work. My wife drove my truc done for an airbag recall. A lot of thought and planning goes into setting up a an appointment when you have children and work. My wife drove my truck to work. I scheduled it on a day I was off. I scheduled it during a time that was after my daughter went to school but before my son napped. The recall notice said it would take one hour and that rental cars are available. When I got to Charles Barker Toyota and spoke with service advisor Lydia Green, I asked her if it would truly take one hour. Her response was “it won’t be done until two o’clock.” I then asked her if it was true that rental cars were available. I needed to get my car seat out for my son before they took the car away to be worked on. She asked if I had set up the appointment online to which I told her “no I did it via text messaging which was really convenient.“ her response was “you need to set that up ahead of time. I can call over to enterprise but I doubt it“ There was no “I’m sorry.I wish they would’ve told you. I’ll do what I can to get you in a rental.” I told her I would not be able to leave the vehicle and her response was “ok.” She never offered to reschedule. Never apologized for the inconvenience. As I walked away, I went back to her and said “You know, you could’ve offered to reschedule.” Her response again with an annoyed look on her face was “Ok.” This lady had ZERO customer service skills or sympathy as I stand there with my two year old son, juice and goldfish in hand ready to wait two hours tops. Charles Barker Toyota, as conveniently closer that you are, I will make the drive to Priority Toyota where they treat people with respect. Service manager Fred Phillips, I’ve left you a voicemail and await your return call. More

Ray Aiden Have been purchasing and leasing vehicles from CB Auto for almost 20 yrs and just leased a Tacoma. Ray Aiden is the consummate salesman and makes the Have been purchasing and leasing vehicles from CB Auto for almost 20 yrs and just leased a Tacoma. Ray Aiden is the consummate salesman and makes the experience one that will bring a smile to your face. From start to finish, Ray dots the "i"s and crosses the "t"s. Thank you, Ray!! You are ACES!! More