Back

Hall Toyota Virginia Beach

Virginia Beach, VA

4.8
771 Reviews

1877 Laskin Rd

Virginia Beach, VA

23454

Directions

By Type

771 Reviews of Hall Toyota Virginia Beach

November 03, 2021

Alissa was great to work with and gave us an exceptional deal on a new Toyota Highlander! She was very patient with us and made us feel very comfortable during the whole process. Thank you Alissa! We love More

by tallbryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alissa Ruparelia
October 27, 2021

I don't think they were honest. They are marking up cars that are ordered by customers but not elected to buy. So my order, which I waited months for, was "accidentally" switched colors. They blamed the fac More

by cee
Recommend Dealer
No
Employees Worked With
Megan Doudna
Nov 03, 2021 -

Hall Toyota Virginia Beach responded

Cee, thank you for reaching out to us. Our General Sales Manager, Alissa Ruparelia, would like to speak with you about your experience. Unfortunately, she's been unable to reach you via phone up to this point. At your convenience, please contact Alissa directly at 757.437.4000 or private message us here on DealerRater with your preferred phone number and the best time to reach you. We hope to speak with you soon. Thank you.

Nov 03, 2021 -

cee responded

No thanks. I have no interest in speaking to anyone from Hal Toyota. But I certainly tell anyone I know about my shady experience there

Nov 04, 2021 -

Hall Toyota Virginia Beach responded

Cee, thank you for reaching out to us. It’s our understanding that you’ve been in contact with management about your concerns and we have refunded your initial deposit. Unfortunately due to an nationwide inventory shortage, that is out of our control, we are unable to accommodate the timeframe in which you need the new vehicle that you ordered. We do apologize if you feel there was any miscommunication regarding the color of the Corolla Cross that we ordered for you. If we may be of further assistance, do not hesitate to reach out to the dealership at 757.437.4000. Thank you.

October 25, 2021

Prior purchases in other dealership made buying cars a scary thing for me. Mike Manalo changed the experience for me. Dealing with him made buying easier, efficient and comfortable. I brought my 2 More

by rms2337@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manalo
October 25, 2021

I had THE most AMAZING experience here! Brian McCormick is an absolute asset to this dealership/company. He made me feel completely at ease and relieved that I found the right dealership and vehicle for me More

by sbelge91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCormick, Amanda Carroll
October 22, 2021

When I decided to get another 4Runner, I wanted a specific model and options. There are lots of stories of folks having trouble getting a Runner the way they want it, so I did some research, and afte More

by Miles L.
Recommend Dealer
Yes
Employees Worked With
Ray Aiden
October 20, 2021

I have done business with Hall/Barker Toyota for over twenty years now. While I will always continue to give them my business is primarily due to the Service Department. Fred Phillips and Chris Belcher h More

by swampdonkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Belcher, Fred Phillips
October 13, 2021

Marcus is the GOAT! After a terrible experience at a dealership that my family and I have been loyal to for years, we are SO happy we crossed paths with Mr. Shackleford! He helped us secure a brand new More

by tpn292
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard, Marcus Shackleford
October 12, 2021

Ray took great care of me when recently purchasing a car for my daughter. This was my first stop and after just 15 minutes I knew I wouldn't be looking anywhere else. Knowledgeable, professional and inter More

by jcavolt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Aiden
October 12, 2021

One of the best buying experiences I've ever had! Buying a new vehicle is stressful and sometimes just downright dreaded. The company and its employees truly make or break the deal, and I could not express More

by Brooke
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Antoine Whitted
October 11, 2021

Contacted Hall toyota after being strung along at a competing toyota dealership and first person I spoke with was Ray Aiden! My wife and I were in the market for a new 4Runner and his knowledge, kindne More

by Corey K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Aiden
...
32
...