Hall Toyota Virginia Beach

When I entered the dealership ,I was treated professionally and with no pressure. Shawanda really made sure that I had the vehicle I was looking for. She gave me a lot of choices and got the o professionally and with no pressure. Shawanda really made sure that I had the vehicle I was looking for. She gave me a lot of choices and got the one within my budget and was very happy with it. The vehicle was delivered as promised! More

Barak was very friendly and was very convincing. Not only that, he was very accomodating and had in mind the interest of the client. Both the dealership and the sales agent, Barak Avigad did a wonderful job. that, he was very accomodating and had in mind the interest of the client. Both the dealership and the sales agent, Barak Avigad did a wonderful job. More

I drove two hours to get a car they had in stock and no one else did. They gave me a fair amount on my trade and even beat USAA on my loan rate. Cant say enough about them. I even got a snack and a coke fo one else did. They gave me a fair amount on my trade and even beat USAA on my loan rate. Cant say enough about them. I even got a snack and a coke for the road trip back home. More

I gave a "great" rating I gave a "great" rating because,....well,.....because it was "great" in all ways that I can think of from Titus assuring me that he was, in fact, loo I gave a "great" rating because,....well,.....because it was "great" in all ways that I can think of from Titus assuring me that he was, in fact, looking out more for "me", that he was for Charles Barker. Not sure if all your sales people do this, but I can assure you that that kind of personal touch is a great idea, too Lacy affering to actually pick me up at home (here in Norfolk) and driving me to your dealership to pick up my vehicle, and not forgetting, of course, Anthony's No-Nonsence appraoch in the final closing of the sale and finishing up the paper work etc. I would also like to mention Loni for his honesty some years back which actually is what brought me to Charles Baker to begin with, not to mention Date Lamb of past years and particualr advice from Don from time to time concerning an older Toyota pick-up I had you guys working on from time to time. So I marked everything "great", well,......because it was. Sincerely, Barry Feeney More

I would recommend Charles Barker to everyone I know. I would recommend Charles Barker to everyone I know. Barack was a pleasure to work with. We started looking in the April/May timeframe and that was w I would recommend Charles Barker to everyone I know. Barack was a pleasure to work with. We started looking in the April/May timeframe and that was when we first met Barack, we told him up front that it would probably be August until we would be a serious buyer. I have spoken to Barack on the phone but not in person since our initial meeting, my wife and I pulled onto the lot and Barack greeted us by name. This was piece of mind that we where dealing with a professional dealership. I would ask the management at Charles Barker to personnaly prasie Barack in a public setting, you don't always find good salesman like him. I hope to continue to deal with Barack and the Charles Barker Team for many years. Thankyou for making our new car experience a great one. Stewart & Stephanie Smith, Pround owners of a 2011 Limited 4 Runner More

Mr. Hilliker did an outstanding job in representing and presenting Charles Barker Automobiles Prodicts. - Customer Service Skills was Outstanding - Job related knowledge was outstanding - Commu presenting Charles Barker Automobiles Prodicts. - Customer Service Skills was Outstanding - Job related knowledge was outstanding - Communication Skills was outstanding Note: Mr. Hilliker did not try to sell me a vehicle, He help me purchase the vehicle of my choice, I was willing to pay for. More

My recent purchase of a 2011 Camry was fantastic! I got an awesome trade-in value & a super price on the Camry. My salesman, John Smith, was top notch! He went above & beyond my expectations. His profes an awesome trade-in value & a super price on the Camry. My salesman, John Smith, was top notch! He went above & beyond my expectations. His professional & personal care far exceeds industry standards. Mr. Smith helped me with my previous purchase, as well, and I have no desire to work with anyone other than him. I highly recommend Charles Barker Toyota as a dealer & definitely recommend John Smith as your Sales Consultant. More

Mark was great to work with! He was very thorough as he covered all the details of the vehicle. There was no pressure in buying the vehicle. He made me and my grandfather feel very comfortable and at ease covered all the details of the vehicle. There was no pressure in buying the vehicle. He made me and my grandfather feel very comfortable and at ease. The whole process was easy and I will definately recommend Mark to my friends and family. More

Horrible customer service in the service department. We had had such horrible service at this dealership despite purchasing two cars from here. The repair service associates are awaful as representatives o had had such horrible service at this dealership despite purchasing two cars from here. The repair service associates are awaful as representatives of this company. The service manager does not response to customer complaints. There has been no change in the quality of service people receive inthe two years we have been coming. If anything, it is getting worse. Charles Barker, you should speak with the customers who have had bad experiences to find out what is really going on rather than only looking at those that have a great experience. Most people will nt take the time to tell you what they really feel unless they are asked. You may offere great loyalty programs, but if you treat people this bad, than customers do not want to return for them. We may be able to purchase a car for a reasonable price and experience, but we will not be returning to your dealership for repairs. More

I've dealt with this dealership before for service and have always been extremely pleased. That is why when we needed another car, we came there first. have always been extremely pleased. That is why when we needed another car, we came there first. More