Hall Toyota Virginia Beach

Toyota dealer on Laskin Rd. Thanks goes out to the Toyota dealer on Laskin Rd. Thanks goes out to the Charles Barker Team. It was a very enjoyable experience and the people made all the difference. Toyota dealer on Laskin Rd. Thanks goes out to the Charles Barker Team. It was a very enjoyable experience and the people made all the difference. Josh Dail was very helpful and prompt. Anything that I asked about or needed to know was handled with in a short time. I was in and out and was able to have a no hassle negotiation over the phone. Took me less than an hour to close on a new tacoma. Thanks again, I would buy again in the future. Ben More

Lydia Green and the service department are why I decided to purchase my car from Charles Barker Toyota! I had a toyota from another place that was not treating us well. So I decided to try Charles Barker to purchase my car from Charles Barker Toyota! I had a toyota from another place that was not treating us well. So I decided to try Charles Barker Toyota's service department. For two years they have treated me with honesty, respect, kindness, and professionalism. They went out of their way consistently to make me feel valued and respected. So I decided to purchase a new car from Charles Barker Toyota. It was the best decision I could ever make. The sales manager Gina Reed was very nice, helpful, and kind. Antoine Whitted in sales handled our purchase. He was efficient, friendly, honest, above board, professional, and has an outstanding work ethic. Antoine also did so much even make sure we were delivered an immaculate vehicle! Also, Fred Phillips, who walked us through signing off on all of the paperwork (which is usually the worst part of purchasing a car), was outstanding!! He was funny, professional, knowledgeable, and efficient. He also obviously has an excellent work ethic! The main thing I noticed was that everyone I've ever dealt with at the dealership seems to really love what they are doing, even the cashier and operator in service area. I will tell everyone about Charles Barker Toyota. Another thing I am particularly happy with is that it didn't take all day to get the deal done. We were in an out of there in a few hours. This dealership could teach other dealerships how to successfully sell cars! I just can't say enough nice things about them. Wanda and Earl Scott More

I want to thank Mr. Smith and Mr. Carter for making purchasing first car from Charles Barker a great experience.. thanks and the truck is great its like being kid with very nice new toy... ray hayden purchasing first car from Charles Barker a great experience.. thanks and the truck is great its like being kid with very nice new toy... ray hayden More

I went to this dealership, because the always give or try to give you a good deal. Some how or another they always try to give you the best price. to give you a good deal. Some how or another they always try to give you the best price. More

I have driven a Toyota since 1984...loyal customer! Five years ago I found it impossible to deal with the sales people there-I don't know exactly what Charles Barker has done, but it's a totally opposite en years ago I found it impossible to deal with the sales people there-I don't know exactly what Charles Barker has done, but it's a totally opposite environment now; so if you have tried before and didn't like it-try again! I purchased a new Venza yesterday and everyone did all they could to make my experience professional, comfortable, and successful. I have found Toyotas need very little repair and upkeep, but since 1985, I have totally trusted the service staff to do all that is necessary for 100% reliable service and Never fixing something that wasn't broken as some garages do... More

We love Charles Barker dealerships and have dealt with the Lexus one for years. This has been our first experience with an actual purchase at the Toyota location, and we have been very pleased. Each perso the Lexus one for years. This has been our first experience with an actual purchase at the Toyota location, and we have been very pleased. Each person dealt with was knowledgeable, polite and friendly. We will return here for our next vehicle. More

Both these gentlemen were very helpful in putting together an offer which met all of my needs. I had a minor issue after the vehicle delivery and they were fast and helpful to get it resolved. I high together an offer which met all of my needs. I had a minor issue after the vehicle delivery and they were fast and helpful to get it resolved. I highly recommend this dealership. More

I just purchased a new 2012 Camry at Charles Barker. It was such a delightful and stress-free experience. Everyone we met at Charles Barker was extremely friendly and service oriented. I never felt pressur was such a delightful and stress-free experience. Everyone we met at Charles Barker was extremely friendly and service oriented. I never felt pressured at any point. GREAT dealership! Will definitely go back for my next car down the road! More

Outstanding customer service, great price and friendly sales & management personnel. It's been an excellent buying experience working with Mike Manalo when we bought our 2012 Camry SE on 6/09/12. Keep up sales & management personnel. It's been an excellent buying experience working with Mike Manalo when we bought our 2012 Camry SE on 6/09/12. Keep up the good work Mike and many thanks for your assistance. Mr.& Mrs. R. SEVILLA More

Dropped vehicle off for "pre-holiday special" Dropped vehicle off for "pre-holiday special" advertised at $59.95, once car was inside we were told that the price would actually be $75 due to Dropped vehicle off for "pre-holiday special" advertised at $59.95, once car was inside we were told that the price would actually be $75 due to a request to use synthetic oil. Agreed to that and left - 10 minutes (and several miles in traffic) later, service department called to inform us that the price quoted for the oil was $20 low and the actual price for work would be "around $95." Fred (technician on phone) started to give attitude when questions were asked as to why the price difference was approximately 40% more than advertised. When we picked up the vehicle, we were showed to the cashier, who charged our card and gave us our keys with a vague reference to the location of the vehicle. No one reviewed (or offered to) the bill or work completed with us. We wandered the lot for 10 minutes looking for the car. When we asked for a comment card the cashier sent us to the service desk, the service desk informed us that comment cards were located with the cashier. Would not recommend this dealer / will not use again. Save the time and go to Japanese Auto Masters on London Bridge Rd - better service, less hassle. More