Hall Toyota Virginia Beach

We KEEP COMING BACK because of Darrick Williams/Service Dept We bought our first Prius in 2005, so are in our 10th year of riding with Charlie. We have bought our third Prius, giving one to a son. We LOVE Charle We bought our first Prius in 2005, so are in our 10th year of riding with Charlie. We have bought our third Prius, giving one to a son. We LOVE Charles Barker Toyota for many reasons. We love the car, but the service department is why we stay. Our service manager is Darrick Williams; he advises us and we keep on coming back on schedule to keep the cars perfect. I have called him several times when little things happened, and he advised me when to come in, and made time for me, and even advocated for us when we had a warranty issue and the warranty company didn't respond. I tell everyone how great this dealership is. Darrick Williams should be Service Advisor of the Year, and I know Charles Barker appreciates how wonderful Darrick makes him look!!! By the way, I appreciate the waiting area with TV, diet Cokes, granola bars, and wonderful guys who go and drive the cars up. And the last two times I bought cars, Chris Hilliker took the time to cleave my Bluetooth phone into the car. Everyone is just wonderful at CBT!!! Sincerely, Linda and Rick Whitt More

Customer service I like dealing with Lidia green very friendly knows me by name. All the people in the department service department are very friendly. But I still lik I like dealing with Lidia green very friendly knows me by name. All the people in the department service department are very friendly. But I still like to deal with Lidia green. More

Excellent from beginning to end I found a vehicle online and when I got to the dealership. I was greeted by Herbie Liverpool, he was professional and to the point. I didn't feel pres I found a vehicle online and when I got to the dealership. I was greeted by Herbie Liverpool, he was professional and to the point. I didn't feel pressured at all and he certainly found me the best deal he could. I walked out of there with the vehicle of my dreams. Thank you Herbie and Charles Barker Toyota! I am a satisfied customer. More

Stick with what you know! This is my 4th toyota. Love the brand the dealerships not so much! My husband and I were looking for a Highlander. We began at RK Toyota simply becaus This is my 4th toyota. Love the brand the dealerships not so much! My husband and I were looking for a Highlander. We began at RK Toyota simply because of proximity. Don't bother there is no honor among thieves. We then went to First Team Toyota- Don't bother RUDE sales people and a negligent management team. Salesman told me I should pick an easier color to find (I will when said salesperson pays the mthly bill). So we contemplated going out of state. Well I went back to Charles barker in Va Bch. They once again restored my faith in buying with out hassles. Such a wonderful experience AGAIN. Should have went there first but now we can truly appreciate the difference. More

I WON'T GO ELSEWHERE!! So far, I have purchased three cars from Herbie. He is professional and friendly and never pushy. My experience is always top notch and that is why I So far, I have purchased three cars from Herbie. He is professional and friendly and never pushy. My experience is always top notch and that is why I will visit him when I am ready for my fourth vehicle. I even referred my daughter and co-worker. Excellent service...Exceptional experience. More

Adam Rhea - A Salesman who Inspires Trust Adam Rhea is the reason I bought my new Toyota Camry from Charles Barker Toyota. The first time he approached me was in the dealer parking lot, when Adam Rhea is the reason I bought my new Toyota Camry from Charles Barker Toyota. The first time he approached me was in the dealer parking lot, when I was glancing at new cars on my way to the dealer's body shop to see my damaged 2004 Camry (boo hoo!). I quickly explained to Adam why I was there and that I might be in the market for a new car. He exhibited his easy going sales approach by smiling and didn't try to pressure me into looking at cars right then. Later that day I sought him out and we test drove two Camrys. Still no pressure from Adam - just a gentle, friendly approach that inspired trust. Which is why I came back the next, test drove another Camry, and closed the deal on a 6 cyl Camry. It was a pleasurable experience working with Adam. I also worked with Curt Carter, General Manager, who was very knowledgeable and helpful. More

Darrick Williams is AWESOME! I have been with this dealership for over twenty years and find it like "family." Derrick Williams in the service department is EXCEPTIONAL with his I have been with this dealership for over twenty years and find it like "family." Derrick Williams in the service department is EXCEPTIONAL with his knowledge and customer service. So is the rest of the team throughout the dealership at Charles Barker. More

AMAZING PEOPLE A 5 star review does not justify this dealership and the individuals who work here. I have never experienced such great service as the service my fian A 5 star review does not justify this dealership and the individuals who work here. I have never experienced such great service as the service my fiancé and myself received. GM, Steve; sales: Jesse Cook, and Bernard, and Shewanda went beyond the extra mile to make sure we were 110% satisfied, happy, and got everything we needed. I highly recommend this location only. You will not regret coming here. The treatment, service, and dedication from the individuals here are beyond outstanding. And that is comparing it to Audi's dealership in the area when it comes to service, customer satisfaction, caring overall. Because we dealt with Audi in the past and it is just horrible there! Go with this Toyota and at this location!!! Great people here. More

Luv my RAV4! I bought my last RAV4 a year ago from Josh. It was a great experience. He is very personable and helpful. I was thrilled when he set up my Smart Ph I bought my last RAV4 a year ago from Josh. It was a great experience. He is very personable and helpful. I was thrilled when he set up my Smart Phone with the car's Bluetooth so that whenever I got in the car, it automatically synced. That is practically a miracle Also I love the back-up camera. I love my RAV$. More

awesome experience! Herbie Liverpool is an amazing salesman. Guided me every step of the way on my car purchase. Will use him again for my next car purchase. Herbie Liverpool is an amazing salesman. Guided me every step of the way on my car purchase. Will use him again for my next car purchase. More