Hall Toyota Virginia Beach

Pleasant Experience, Great Sales Person My husband and I enjoyed working with our sales person, Steven Slaven. Steven was on top of it. He was professional, knowledgeable, personable and p My husband and I enjoyed working with our sales person, Steven Slaven. Steven was on top of it. He was professional, knowledgeable, personable and patient!!! We had lost our car in the flood a couple of weeks ago and the thought of purchasing another car was daunting. We did our car lot cruising, looking for the perfect car, and found it. Steven was not pushy and answered all of our questions. We felt comfortable working with him and the Sales Manager Jesse Cook. After the sale, Steven took the time to familiarize us with our "new" car. It was a great car buying experience and I would highly recommend Steven Slaven, Charles Barker Toyota and staff. Pam E. More

Purchased 2 y.o. Rav4 & had an excellent experience I was impressed with all the staff that helped me buy my car. The used car manager went out of his way to assist me with a couple of small issues. He I was impressed with all the staff that helped me buy my car. The used car manager went out of his way to assist me with a couple of small issues. He stayed the course and made sure they were resolved. He gets 2 thumbs up! More

State Inspection Winded review beware... We are new to the area and had to have our state inspections done on our cars so we called around to multiple places, Charles Winded review beware... We are new to the area and had to have our state inspections done on our cars so we called around to multiple places, Charles Barker included and I asked how it works whether the inspection is something that take a while and if I would need to drop off my car and then if I needed an appt. I was told that I can make an appt and that it take roughly 45 minutes and hour at most. So after calling around this place sounded like the place to go since I could wait for my car, so I called back and made appt for both of our cars (a Toyota and a Jeep). Fast forward 5-ish days and I show up at my appt on time (even a few minutes early), I checked in with a rep who was nice and told me all about where my son and I could hang out while we wait and said it should be about 1 hour- 1 1/2 hrs at most (wait what... what happened to 45-60 minutes). So we went to the lobby to wait. After a little after 1 1/2 hrs I went to ask the clerk about my car, I was told it would be just a few minutes. So we went back to waiting... 30 minutes later (you do the math.... that's 2 HOURS) I went to the same clerk/cashier to ask AGAIN and she looked dumb founded at me that I was back and asked has no one come to get you yet... Mind you I have to check out with her... "Nope". So she called back to check on my car at the service counter and was told they were coming up with the keys. So after 2 hours of waiting for a state inspection (that takes 20 minutes from start to finish in Texas which is apparently normal around here) I have since taken my husbands car else where to have his inspection done. Not as convenient as waiting since I had to drop it off but sure beats waiting around 2 hours for something I was told would take about 45 minutes. I will not be going back to this dealership again. More

Great Salesman, Great Service I enjoyed working with Ray Aiden. With Mr. Aiden's assistance, I purchased the car I wanted for the price I needed. He is highly recommended. T I enjoyed working with Ray Aiden. With Mr. Aiden's assistance, I purchased the car I wanted for the price I needed. He is highly recommended. Thank you so much Mr. Aiden, you saved me!! More

Great car buying experience! Thank you Mr. John Smith, Jr. for treating us the way you wanted to be treated. You were kind, helpful, and informative. You gave us time and space Thank you Mr. John Smith, Jr. for treating us the way you wanted to be treated. You were kind, helpful, and informative. You gave us time and space to make our decision, never once pressuring us or making us meet other people to pressure us. I was not looking forward to the car buying process, however after we met you, I told my husband I hope we prefer the highlander because I want to buy a car from you. I am so excited you remembered what we talked about and sent me that email. We had been to many other dealerships and no one treated us as respectfully as you it. Thank you so much! More

Fantastic Smooth Service I recommend Ray Aiden who made our first car buying experience smooth & much less stressful. Honest, patient & really fought hard to get us the best d I recommend Ray Aiden who made our first car buying experience smooth & much less stressful. Honest, patient & really fought hard to get us the best deal...and did! Felt informed all the way. Thanks to the finance guy too, Chris Hilliker! Great job Toyota! More

Ray Aiden gave us excellent service. Ray Aiden helped us find the right vehicle along with the right price. Ray was very professional and able to answer all of our questions. He was ver Ray Aiden helped us find the right vehicle along with the right price. Ray was very professional and able to answer all of our questions. He was very efficient in getting the deal done which was important to us. Working with Ray made our car buying experience easy. We were so pleased with our experience we ended up leasing a second Rav 4 that evening! More

Excellent!! I came in already approved for an auto loan thru my bank and I had such great help finding a suitable car for me! No haggling or pulling your arm and I came in already approved for an auto loan thru my bank and I had such great help finding a suitable car for me! No haggling or pulling your arm and leg for an extra buck! Recommend anyone to check it out for new or used vehicles. More

Fantastic buying experience ! What a wonderful experience we had buying our beautiful used Toyota Venza. Our salesman, Bernard Turner, was the epitome of a gentleman throughout th What a wonderful experience we had buying our beautiful used Toyota Venza. Our salesman, Bernard Turner, was the epitome of a gentleman throughout the entire process. Jeff, his sales manager, was very helpful approving additional requests to meet our needs. My family has found a home to buy cars at Charles Barker?? More