Hall Toyota Virginia Beach

Maurice was an absolute delight My husband stresses and researches before making big purchases. We called and talked to Maurice McHenry at Charles Barker Toyota on our way in from My husband stresses and researches before making big purchases. We called and talked to Maurice McHenry at Charles Barker Toyota on our way in from the Outer Banks to confirm inventory and talk price. Ken went in and saw him and Maurice took great care of us. He got us the best price without applying any pressure. We couldn't be any happier with the entire efficient experience. More

Amazing! I purchased a 2012 Toyota Camry from this dealership in December 2014 & recently traded it in for a 2017 Toyota Rav4 this month due to wanting a more I purchased a 2012 Toyota Camry from this dealership in December 2014 & recently traded it in for a 2017 Toyota Rav4 this month due to wanting a more spacious vehicle. Both experiences with Charles Barker Toyota were nothing short of amazing! The staff is very welcoming & friendly. They took my availability of time into consideration and we're extremely efficient. This company is a definitely recommend for me, I'm a customer for life! More

Thank you, Bernard Bernard Turner was an excellent help for me in finding a vehicle that I would be satisfied with. He took the time to show me several models and liste Bernard Turner was an excellent help for me in finding a vehicle that I would be satisfied with. He took the time to show me several models and listened to my concerns. Thank you, Bernard. I will always keep you in mind when car shopping. More

Opposite of standard dealer This guy doesn't push customers to buy a car. He wants you to be comfortable with your deciding of a vehicle. He's patient along with having great soc This guy doesn't push customers to buy a car. He wants you to be comfortable with your deciding of a vehicle. He's patient along with having great social skills, which just adds on to making it a relaxed environment. More

Courteous and Professional Charles Barker Toyota helped me to find a way to refinance a trade-in for a new 2017 Tacoma. John Smith and Bernard Turner were instrumental in makin Charles Barker Toyota helped me to find a way to refinance a trade-in for a new 2017 Tacoma. John Smith and Bernard Turner were instrumental in making this happen. They were always helpful, knowledgeable, and low-key in closing the deal. All the support staff were friendly and courteous, too. More

Awesome Ray was able to answer all of our questions, and made what can be hectic , very easy and smooth process. Our appointment was at noon and we were drivi Ray was able to answer all of our questions, and made what can be hectic , very easy and smooth process. Our appointment was at noon and we were driving off lot at 3:30 with new car. More

Worthless Check your wiper blades before state inspection. In fact, take a picture. They will run em dry for a while, in order for the blades to fall apart and Check your wiper blades before state inspection. In fact, take a picture. They will run em dry for a while, in order for the blades to fall apart and fail. They will gladly switch them out for $42 USD ($12 @ Walmart). Plus $1.00 re-inspection fee! W E A K!!!! More

Priceless customer service in the service department! I brought my new 4Runner to 2 Toyota dealerships to deal with my steering wheel wobbling on the highway because of the tires. The technicians kept tel I brought my new 4Runner to 2 Toyota dealerships to deal with my steering wheel wobbling on the highway because of the tires. The technicians kept telling me they didn't feel anything and gave me back my car. I was very dissatisfied about that. I decided to bring it to one more place, Charles Barker Toyota and as soon as I walked in I was greeted and introduced to Christopher Belcher. I told him what was wrong with my car and he became very worried and told me he would take care of the problem no matter what. I received a phone call later that day saying he had to bring my car to a Mercedes dealership to get a special test done to see if the tires were defective as he thought they were. Turns out they were defective and he was able to put in a special request through Toyota for me to receive premium Michelin tires. Two days later they arrived and had them installed. Chris and his Toyota team went above and beyond for me and my car. I couldn't ask for a more professional and dedicated gentlemen. Thank you Chris for servicing my car and I will always bring my car to you from now on! More

Have Purchased from Charles Barker Toyota for many years. I am currently driving my fourth vehicle from Charles Barker. Every dealing with Charles Barker Toyota have been easy and pleasant. My salesman, Joh I am currently driving my fourth vehicle from Charles Barker. Every dealing with Charles Barker Toyota have been easy and pleasant. My salesman, John Smith, has always treated me with the most respect. He is always friendly, attentive to my needs and desires and goes out of his way to help me receive the best deal possible. I also have to state that the service department at Charles Barker Toyota is one of the best I have ever had the pleasure to deal with. Lidia Green, my service technician, goes out of her way to make sure I get an appointment to suit my schedule. She always greets me with a warm friendly smile, explains exactly what service will be performed on my car and the service is always timely. It is the friendly and caring attitude by all employees that I come into contact with at Charles Barker Toyota that keeps me as a returning customer. More