Hall Nissan Virginia Beach - Service Center

Very unproductive service experience. It began with an unwillingness of service writer to explain pricing over the phone. I can understand the lack of wanting to quote an absolute price before examening t unwillingness of service writer to explain pricing over the phone. I can understand the lack of wanting to quote an absolute price before examening the vehicle. However I had already obtained a proper diagnosis from another Nissan dealer out of state and did not feel the need to waste time and money repeating the diagnosis process; as I trust the recommendations of the diagnosing Nissan dealership. Hall Nissan may have been a more convenient location though at the time. I asked for a very specific job (parts and labor for 02 Pathfinder 4wd rear main seal replacement). The service writer refused to even quote me an Hourly labor rate; let alone an approximation of the full job. It's important to understand that I choose a Nissan dealer for their expertise not the bottom line. But a straight forward answer would have helped me to choose to have the work done while in Virginia Beach or not. I've had service done at Hall before. And now all the recommendations for things I didn't need, the wrangling and stalling combined with this most recent experience simple look as if this service department has something to hide. It's unfortunate because service dept. and customer could have benefited from this exchange. More

The Service Manager has been very helpful and has communicated with me to clear any issues. I had many concerns but the Service Manager has gone above and beyond to make sure that I am satified with communicated with me to clear any issues. I had many concerns but the Service Manager has gone above and beyond to make sure that I am satified with my experience. I would reccommend Hall Nissan to anyone. More

This is a superb dealership that puts the customer FIRST! Originally we purchased our brand new 2005 Pathfinder from Victory in Chesapeake, VA. To say the least, after the initial service visit we went in Originally we purchased our brand new 2005 Pathfinder from Victory in Chesapeake, VA. To say the least, after the initial service visit we went in search of a better dealership to maintain our vehicle. We tried Hall Nissan on Bonney Rd in VA Bch and have been there ever since. Hands down this is the best Nissan dealer in the Hampton Roads area! ( After having been to them all). Since March of 2006 we have used Hall Nissan exclusively and have never left the dealership wanting more for anything (service or sales). Our family has now purchased three new vehicles from them and have all our service done there. Exceptionally superb folks! And Clif is one the best service supervisors I have dealt with ever. The kind of service we would get from a family owned and operated business. They go the extra mile and put the dealership reputation on it daily! Thanks and well done folks! More

No matter what I call for regarding my car I always have the best experience. The great thing is that Clif always remembers me by my last name as soon as I walk up the counter, that is great customer servi the best experience. The great thing is that Clif always remembers me by my last name as soon as I walk up the counter, that is great customer service. The wait is limited and the service is just excellent keep up the great work. More

Cliff is a very friendly person and he treats you like his own family. I would reccommend this dealership to all of my friends and family. We have been using the Hall dealerships for about 20 years and we his own family. I would reccommend this dealership to all of my friends and family. We have been using the Hall dealerships for about 20 years and we have usually been very pleased.i LIKE THE SERVICE THAT iRECEIVED TODAY. More

My wife and I are leasing a 2007 Nissan Pathfinder. Hall Nissan's service department is awesome! We have been dealing with Buddy Burris and Ron Watson for our vehicle's service. One day about a month ago Nissan's service department is awesome! We have been dealing with Buddy Burris and Ron Watson for our vehicle's service. One day about a month ago my wife called frantically about the vehicle not starting. She was with our two year old son who was crying, etc. I left my office to pick her up and drive her over to my mother-in-law's school. We called Nissan and they offered to send a tow truck to pickup the pathfinder. Well their tow truck was busy so Buddy Burris offered to ride with my wife back to the vehicle and he personally jumped the vehicle and drove the vehicle back to the shop where they had to replace the battery! They then detailed the vehicle for free !! We love Buddy and the entire crew! More

I BOUGHT MY NEW NISSAN SENTRA THERE AND HAD IT SERVICED. I FOUND MR. BRANCH TO BE QUITE KNOWLEDGEBLE ABOUT ALL FACETS OF THE CAR. HE EVEN WAS ABLE TO GIVE ME RECCOMENDATIONS ABOUT MY OLDER CARS. I WAS SO IM I FOUND MR. BRANCH TO BE QUITE KNOWLEDGEBLE ABOUT ALL FACETS OF THE CAR. HE EVEN WAS ABLE TO GIVE ME RECCOMENDATIONS ABOUT MY OLDER CARS. I WAS SO IMPRESSIVE THAT I HAD MY HONDA SERVICED ALSO. THE OTHER EMPLOYEES THEIR WERE VERY NICE ALSO. IT HAS ALWAYS BEEN A PLEASANT EXPERIENCE WHEN I LEAVE THERE AND I CAN FEEL COMFORTABLE THAT MY AUTOMOBILE IS RUNNING TO IT'S OPTIMAL PERFORMACE. More

I am a regular customer to Hall Nissan my purchase of my Nissan Murano has been one of the best experience thus far and the service I have received is one of exceptional work, friendly faces,a comfortable e Nissan Murano has been one of the best experience thus far and the service I have received is one of exceptional work, friendly faces,a comfortable environment and courtesy customer service their willingness to bend over backwards to insure my satisfaction is the optimal and only outcome it is nothing short of a relationship which keeps my assurance and my continues patronizing(it's like family) Mrs. L.M. Ballard More

i been dealing with nissan and hall last few years over 20yrs dealing with halls,and i had nothing but good things to say the services and car dealers have been great and the mangers work with me to buy my 20yrs dealing with halls,and i had nothing but good things to say the services and car dealers have been great and the mangers work with me to buy my 2009 titan,and previouse cars before,and always have a great price on them, Thank you halls More

The past several times ive taken my vehicle to Hall I must say by far this is the only place I can honestly say that made me feel good from the front door to up untill I left the place. Mr Morris made m must say by far this is the only place I can honestly say that made me feel good from the front door to up untill I left the place. Mr Morris made me feel like I just won a million dollars.I tell everyone about hall. More