Hall Nissan Virginia Beach - Service Center

the salesman we worked with was very friendly and very nice to work with we enjoyed buying a new car here and we were very pleased with the service nice to work with we enjoyed buying a new car here and we were very pleased with the service More

Very nice staff but the service knowledge and policy were extremely poor. I had a car breakdown and I had it towed to their service repair center. I left a clear note as to what the problem is. They did not extremely poor. I had a car breakdown and I had it towed to their service repair center. I left a clear note as to what the problem is. They did not believe me nor did they bother to check to see if my diagnosis was accurate. Instead they started the car, and said they couldn't duplicate the problem. I told them that the car would stall if you drive it a couple of miles but I warned them that it could stall on them on road. Hall Nissan accepted the risk, drove my car and car stalled and would not start. They said I needed to call my insurance to tow the car (that they test drove) otherwise they would charge me for my car to be towed! Crazy service. I had warned them about the stall issue and they drove it off their lot and then left my car three miles from their location and said I needed to tow the car. Ridiculous. However, to their credit their store's manager, she did apologize and said that they were in the wrong and that the policy made no sense to her either. However, they are suppose to be professionals and experts with Nissan car repairs, and for the service department to call me to handle the car towing was bizarre seeing how they drove it off the lot knowing that the car could stall. Anyhow, they never figured out the problem and it turned out that the car's problem was exactly what I had told them from the start. What a waste of my time and theirs as well. They wasted a whole day and nothing was repaired. Shameful. More

The service I received from Hall Nissan was outstanding.Minnie was very helpful and pleasant.I would love to do business with her anytime. We need more people like her in the customer service a outstanding.Minnie was very helpful and pleasant.I would love to do business with her anytime. We need more people like her in the customer service area."HAT'S OFF TO YOU MINNIE".You are great. Looking forward to doing business with you again. More

All my service has been routine maintenance and warranty repairs on my 2007 350Z Roadster. Bernard and the service team have always been friendly, honest, and efficient. Sometimes they do what they don't ha repairs on my 2007 350Z Roadster. Bernard and the service team have always been friendly, honest, and efficient. Sometimes they do what they don't have to do to keep me happy, even though I would be happy anyway. They are familiar with all service bulletins and all mechanics seem to be very very good. More

Hall Nissan does and excellent job in both sales and service. I am on my third purchase vehicle (02, 05, 09 Maxima), I am a repeat customer. The Service Dept has always taken good care of my vehicle and service. I am on my third purchase vehicle (02, 05, 09 Maxima), I am a repeat customer. The Service Dept has always taken good care of my vehicle and been outstanding in customer attention. I deal with Cliff Singleton and he is provides customer focused service and always makes customer satisfaction his number one priority. Thank you Cliff and Hall Nissan. More

I have found the Service Dept at Hall Nissan to be outstanding. Friendly, knowledgeable people on the phone, excellent quality work, timley completion (with frequent updates on progress) and fair pri outstanding. Friendly, knowledgeable people on the phone, excellent quality work, timley completion (with frequent updates on progress) and fair prices. Would recommend them to anybody who is looking for a fair deal! More

Every time I have visited this dealership for service I have an outstanding experience. I rated "Price" as 'Good' because I wish I could get service done for less so I can't rate it as 'Great'. However I have an outstanding experience. I rated "Price" as 'Good' because I wish I could get service done for less so I can't rate it as 'Great'. However I am more than willing to pay a little more for the excellent service I've always received. More important to me is the fact that the employees have enstilled a high level of trust with their product knowledge, very caring demeanor and demonstrations of utmost integrity, especially Mr. Branch. There are times I must visit other dealerships for MINOR service tasks and there is a very immediate and distinct difference in Hall's service, facility atmosphere and overall focus on the customer than that of the other places I have to visit at times. There has never been anything overlooked, left out, left off or left loose when I visit Hall; I can't say the same about others. I promise I will always own a Nissan product as long as I live within a couple hours of Hall Nissan and I try to send as many others as possible to Hall if they are in the market for a vehicle or in need of service on their Nissan. More

xxxx,Ron,Bernard and Reggie Scott are AWESOME! They are always curious,professional and knowledgeable about whatever I ask them.They should be commended for going above and beyond at all times.I will alway always curious,professional and knowledgeable about whatever I ask them.They should be commended for going above and beyond at all times.I will always bring my Altima to them.Ron and Brittany in the repair shop and Matt at enterprise are very curious and professional as well.You have a great group of associates that represent Hall Nissan Wonderfully. Thank you,Mrs,Angela Ransom More

I have been coming to Hall Nissan for 3 years and I ALWAYS deal with Clif. He is very helpful & always willing to assist. He is a pleasant person to work with & is a great asset to Hall Nissan. It's ALWAYS deal with Clif. He is very helpful & always willing to assist. He is a pleasant person to work with & is a great asset to Hall Nissan. It's often hard to find good customer service at Hall Nissan I know I don't have to worry about that. I know that I will be treated with respect and charged a fair price. I will definitely return to Hall Nissan and have recommended their dealership to Friends and Family. More

Hall Nissan does and excellent job in both sales and service. I am a repeat customer. The Service Dept has always taken good care of my vehicle and been outstanding in customer attention. I deal with service. I am a repeat customer. The Service Dept has always taken good care of my vehicle and been outstanding in customer attention. I deal with Cliff Singleton and he is provides customer focused service and always makes customer satisfaction his number one priority. More