Hall Nissan Virginia Beach - Service Center

I truly love going to this dealership! Every time I go the service is excellent. Allison Prigrom was by far the most helpful associate I have seen. With the great leadership of Bernard Bra Every time I go the service is excellent. Allison Prigrom was by far the most helpful associate I have seen. With the great leadership of Bernard Branch, these two make an unbeatable team. I truly can go on and on about these two, but to sum it up, they are both amazing. I will definitely be coming back because of their infallible service. More

Outstanding Experience today with Allison! !! She was prompt, informative and extremely helpful. Professionalism is absolute. !! She was prompt, informative and extremely helpful. Professionalism is absolute. More

Bernard was very rude and yelled at the staff in front of customers. Will not return customers. Will not return More

Bought an Altima from Carmax with some serious issues two days later. They told me I had to take it to the dealership (Halls Nissan) which was across the street. Maya was my service representative. All I can days later. They told me I had to take it to the dealership (Halls Nissan) which was across the street. Maya was my service representative. All I can say is two and a half serious issues ( the half was the mechanic who didn't tighten some bolts back and half a mile down the road I had to be towed back to shop) but Maya was on point and I was back on the road in 15 mins. Maya was great with her quick actions and awesome customer service. I give 5 stars to Maya! Ms. Shivers More

Excellent experience and service! Love bringing vehicle here! Joe was super helpful and nice and didn’t push me to do anything that I did Not feel was needed. Love bringing vehicle here! Joe was super helpful and nice and didn’t push me to do anything that I did Not feel was needed. More

Dwyan is one of the best he will go out of his way to make sure you are satisfied. Strongly recommend requesting him next time you schedule service at Hall Nissan VB! make sure you are satisfied. Strongly recommend requesting him next time you schedule service at Hall Nissan VB! More

Always a thumbs up with his service when I bring my car in for service. Excellent !!! Thanks for have a excellent service staff. in for service. Excellent !!! Thanks for have a excellent service staff. More

Customer service. . I waited 5.5 hours to get an inspection I scheduled 3 weeks ago. The service desk worker lied when I asked to speak to the manager.. She said it was . I waited 5.5 hours to get an inspection I scheduled 3 weeks ago. The service desk worker lied when I asked to speak to the manager.. She said it was Bernard Branch but the website says it is Jeff Evans. This is my last time utilizing this location.. I have been a customer for a year but that ends today. Then the front desk work was nonchalant about. I have something scheduled today if I knew it was going to be this long I would have rescheduled it More

Mary was such a helpful customer service rep! I came in with an issue and she worked around my schedule to help me get my car out of the shop within just a few hours! She even gave a detailed run I came in with an issue and she worked around my schedule to help me get my car out of the shop within just a few hours! She even gave a detailed rundown of what was done while in the shop and a full price breakdown. Extremely friendly and i am a happy customer! More

My entire family and myself bring our cars to this dealership. We don't all have Nissans but what we have in common is our love for the customer service and how they get it right the first time, wheth dealership. We don't all have Nissans but what we have in common is our love for the customer service and how they get it right the first time, whether it is buying a car/finance, service, or parts! The only Service Advisor we all use is Mr. Branch because he has proven to be friendly, professional, knowledgeable about cars, and honest. We actually followed Mr. Branch from Green Gifford and then we fell in love with Hall Nissan!! More