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Hall Nissan Virginia Beach

Virginia Beach, VA

4.3
676 Reviews

3757 Bonney Rd.

Virginia Beach, VA

23452

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676 Reviews of Hall Nissan Virginia Beach

December 22, 2021

Walking into the dealership, I was very nervous talking about finances. Craig made me feel comfortable. He treated me like royalty as if I walked in with all cash for my purchase. He’s knowledgeable about More

by Mscandacemarie88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hughes
December 12, 2021

Justin Satoski recently sold me a new Murano. I love my great Nissan. The best part of my experience at Hall was Justin Satoski. He was awesome.. nice, knowledgeable, knew the car, worked with me until we More

by Chris
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Satoski
Dec 13, 2021 -

Hall Nissan Virginia Beach responded

Hello Chris, congratulations on your new vehicle. Thanks for your great review, and for giving our dealership such a high star rating! Chris, thank you so much for your feedback! Our team member Justin will be very happy to hear your kind words! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Have a great day!

November 13, 2021

Purchased our car in July 3 months later it died just stopped working new car More

by Connieamerson50
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jaylen Smith, Justin Satoski
Nov 15, 2021 -

Hall Nissan Virginia Beach responded

Thank you for your feedback. Our General Sales Manager, Mike White, would like the opportunity to speak with you personally regarding your experience. Unfortunately, he has been unsuccessful in reaching you up to this point and has left a voicemail. At your convenience, please contact Mike directly at 757.631.7600, or send us a message privately via DealerRater with your preferred contact number and the best time to reach you. Thank you.

October 10, 2021

Quick reply and answered my questions! Hall always has great service! Thank you Richard Broadway! More

by Morticiansara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Broadway, Casey Dewey
Oct 11, 2021 -

Hall Nissan Virginia Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to Richard here at Hall Nissan Virginia Beach! We hope to see you soon!

September 25, 2021

Jaylen Smith was very pushy and rude when I visited Hall Nissan Va. Beach recently in looking for a vehicle. They lost a sale there due to his rudeness and lack on knowing how to properly deal with people a More

by robinloveswillie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan O'Briant, Pride Mckee, Mike White, Jaylen Smith
Sep 30, 2021 -

Hall Nissan Virginia Beach responded

Robin, thank you for your feedback and for taking the time to speak with our General Manager, Josh Heaton, about your experience. We truly appreciate your 14 years of loyalty to Hall and hope you will give us another opportunity to earn your business in the future. If we may be of any further assistance, please do not hesitate to contact Josh at 757.631.7600. Thank you.

August 30, 2021

7/20/21 bought a 2022 Pathfinder8/5: Thursday truck 7/20/21 bought a 2022 Pathfinder 8/5: Thursday truck broke down. Tow truck came and dropped off at dealership. Service team gave me an Altima as loan More

by Christina Darley
Recommend Dealer
No
Employees Worked With
Douglas A. Markel, Josh Heaton
Aug 31, 2021 -

Hall Nissan Virginia Beach responded

Thank you for your feedback, Christina. We understand your frustrations with the manufacturer. It’s our understanding you’ve been in contact with our General manager, Josh Heaton, regarding your concerns, and that you have chosen to execute your full buyout option with Nissan. If we may be of further assistance, please reach out to Josh Heaton at 757.631.7600. Thank you.

Aug 31, 2021 -

Christina Darley responded

My frustration is not with the manufacturer. It is with the dealership. Yes, I have spoken to the GM and he was very receptive. However the community should be aware that if a customer finds themselves in this situation, the dealership will not offer any proper information or assistance. It wasn’t until I put Nissan on blast that Nissan acknowledged any responsibility. The arbitrator at the manufacturer was far more assistance than the dealership. I will be submitting a formal complaint detailing this issue to Steven Fader.

Sep 21, 2021 -

Hall Nissan Virginia Beach responded

We are glad Josh Heaton, our General Manager, was able to follow up with you. If he can answer any additional questions, please contact him at 757.631.7600. Thank you.

April 24, 2021

Casey provided an easy buying experience for us! He is friendly, honest and respectful. Buying a car is a huge decision and he offered us choices but seemed to be able to read our needs, putting us in the More

by Mkent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Broadwsy, Dwyan T. Morris, Bernard Branch Jr., Casey Dewey, Bernard Branch III
Apr 24, 2021 -

Hall Nissan Virginia Beach responded

Hi Mkent, thank you for your kind review; we are happy to pass along your comments to Casey here at Hall Nissan Virginia Beach! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 14, 2021

Casey was eager to make a sell, but professional and not pushy! Loving my new Rogue! The warranty and service package gives me great confidence I made the right purchase. More

by Rebeccafentress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Dewey
Apr 15, 2021 -

Hall Nissan Virginia Beach responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 06, 2021

Homeowner 15 plus years. Only thing on my credit report was my house, I was worried about my credit because I don't believe in credit cards. Hall's special finance team got me pre approved with zero down a More

by Jason Mock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Fanning
Apr 06, 2021 -

Hall Nissan Virginia Beach responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 05, 2021

Adam Fanning was a very helpful and thoughtful sales associate. He helped me make the right decision for my price range. I got my first car from this dealership and decided to come back. This dealership More

by Roshell Neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Fanning
Apr 06, 2021 -

Hall Nissan Virginia Beach responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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