Hall Nissan Virginia Beach

Jaylen Smith was very pushy and rude when I visited Hall Nissan Va. Beach recently in looking for a vehicle. They lost a sale there due to his rudeness and lack on knowing how to properly deal with people a Nissan Va. Beach recently in looking for a vehicle. They lost a sale there due to his rudeness and lack on knowing how to properly deal with people and obtaining a good, fair sale. Also, I believe he was trying to rip me off with the price and fudging numbers. I sensed dishonesty. I was not comfortable with how they dealt with me there, especially after I have given them almost 14 years of faithful service. More

7/20/21 bought a 2022 Pathfinder8/5: Thursday truck 7/20/21 bought a 2022 Pathfinder 8/5: Thursday truck broke down. Tow truck came and dropped off at dealership. Service team gave me an Altima as loan 7/20/21 bought a 2022 Pathfinder 8/5: Thursday truck broke down. Tow truck came and dropped off at dealership. Service team gave me an Altima as loaner. I asked for a SUV Didn’t have anything else and wouldnt do anything about it. 8/6: Friday got no response on status so we went in dealership to inquire. At that point it has still not even been put in the garage because the mechanics couldn’t get it started or even put it in neutral. By 5 PM they jacked it up on rollers and pushed it into the garage. I was still told that I would have to speak to the sales department in order to get a different vehicle loaner. Sales manager said for service team to call enterprise rental and get me a car which was a Chrysler minivan that I could pick up Saturday morning. 8/7: Saturday I went to enterprise to pick up a loaner vehicle and asked for an SUV. They gave me a Dodge Durango and asked for a $50 deposit. I told them no deposit so they settled for one dollar. 8/9: Monday Chris and I went to the dealership to speak to the sales manager that sold us the vehicle and we explained that we wanted to swap and get a replacement vehicle. We were there from 3 to 5:30 PM haggling with no resolution. They offered us two separate quotes where they would charge us an extra $4000 and we would have to apply for another loan for a replacement vehicle. 8/9 called Manufacturer customer affairs 8/10: called manufacturer again after 24 hours to inquire on status of case. A regional specialist will call me today. 8/10: Nissan as a manufacturer will review my case. They will evaluate the account and determine if there is a need for a re-purchase or replacement. This may take up to 10 days to review the case. between then and now, 8/30/21 i have been in 3 temporary rentals becuase nissan wanted me in a Nissan brand vehicle. i have spent a multitude of documented hours between the bank where my loan is, the arbitration center, and the dealership picking out replacement Pathfinders. i have been given the dealership's word TWICE on two vehicles, even so far as to reporting the new VIN to my bank as a change in collateral. today your dealership sold my truck again. i want to be contacted. More

Casey provided an easy buying experience for us! He is friendly, honest and respectful. Buying a car is a huge decision and he offered us choices but seemed to be able to read our needs, putting us in the friendly, honest and respectful. Buying a car is a huge decision and he offered us choices but seemed to be able to read our needs, putting us in the perfect car. More

Casey was eager to make a sell, but professional and not pushy! Loving my new Rogue! The warranty and service package gives me great confidence I made the right purchase. pushy! Loving my new Rogue! The warranty and service package gives me great confidence I made the right purchase. More

Adam Fanning was a very helpful and thoughtful sales associate. He helped me make the right decision for my price range. I got my first car from this dealership and decided to come back. This dealership associate. He helped me make the right decision for my price range. I got my first car from this dealership and decided to come back. This dealership has not let me down and I truly appreciate the awesome experience. Roshell Neal More

Homeowner 15 plus years. Only thing on my credit report was my house, I was worried about my credit because I don't believe in credit cards. Hall's special finance team got me pre approved with zero down a was my house, I was worried about my credit because I don't believe in credit cards. Hall's special finance team got me pre approved with zero down and payments / insurance within my monthly car budget. And the sales consultant Adam got me the car I wanted. Cool guy, calm demeanor and not pushy... I was in total control of whole experience. Hall Nissan Virginia Beach has showed me they want me to be apart of the family and the service Adam and Jay showed me today was exceptional! Hall more than likely has me for life. I will be back!! #arnold voice Jason Mock More

Casey was so pleasant and personable. Not a pushy salesman. Explained all the numbers in detail. We were negotiating, but I think we worked out a more than fair deal. Also, in a hurry to leave, we fe salesman. Explained all the numbers in detail. We were negotiating, but I think we worked out a more than fair deal. Also, in a hurry to leave, we feel assured anything can be addressed later this week. Highly recommend. More

Cody answered the phone when I called with a general question on a vehicle. He then saw us when we later arrived and greeted us at the vehicle ready to offer a test drive. He stayed with us through th question on a vehicle. He then saw us when we later arrived and greeted us at the vehicle ready to offer a test drive. He stayed with us through the buying process (which I wasn't sure would happen, yet it did!) I really appreciated his professional nature as well as communication afterwards. Thank you Cody! More

Approached me as I was waiting to charge and informed me that blocking the EV charger with gas vehicles was his policy. Don’t recommend. that blocking the EV charger with gas vehicles was his policy. Don’t recommend. More

Adam was absolutely amazing I was not going to buy my car from here, But due to his wonderful service and attention to detail I decided to buy my Nissan pathfinder from here. He is an amazing sales person ve from here, But due to his wonderful service and attention to detail I decided to buy my Nissan pathfinder from here. He is an amazing sales person very caring and kind not like your typical sharks that you see in other dealers. Kudos to Hall Auto for hiring him! More