Hall Nissan Virginia Beach

Best car buying experience I have ever had in 35 years of buy cars. The whole staff was great! They delievered what they said they would. They were friendly and worked hard to keep my happy. I would most buy cars. The whole staff was great! They delievered what they said they would. They were friendly and worked hard to keep my happy. I would most certainly purchase another car thru them. I really enjoyed working with Westley , he was very knowlegable and not pushy..very friendly. More

Very unproductive service experience. It began with an unwillingness of service writer to explain pricing over the phone. I can understand the lack of wanting to quote an absolute price before examening t unwillingness of service writer to explain pricing over the phone. I can understand the lack of wanting to quote an absolute price before examening the vehicle. However I had already obtained a proper diagnosis from another Nissan dealer out of state and did not feel the need to waste time and money repeating the diagnosis process; as I trust the recommendations of the diagnosing Nissan dealership. Hall Nissan may have been a more convenient location though at the time. I asked for a very specific job (parts and labor for 02 Pathfinder 4wd rear main seal replacement). The service writer refused to even quote me an Hourly labor rate; let alone an approximation of the full job. It's important to understand that I choose a Nissan dealer for their expertise not the bottom line. But a straight forward answer would have helped me to choose to have the work done while in Virginia Beach or not. I've had service done at Hall before. And now all the recommendations for things I didn't need, the wrangling and stalling combined with this most recent experience simple look as if this service department has something to hide. It's unfortunate because service dept. and customer could have benefited from this exchange. More

I was extremely pleased with the level of service I received from the Hall team. From my initial inquiry phone call to the closing. Let's face it buying a car can be very stressful and I felt no stress received from the Hall team. From my initial inquiry phone call to the closing. Let's face it buying a car can be very stressful and I felt no stress through the entire transaction. My sales rep. Jason Bradford was a pleasure to work with. He made both me and my husband feel very comfortable and welcome. At no point did I every feel pressured by Jason to make a purchase I was not ready to make. I would recommend him highly to anyone looking to purchase a new or used vehicle. All the staff that we encountered at the dealership were very friendly as well. Jerome who helped us with the final paperwork was wonderful as well. He and Jason both walked us through all of the optional packages the dealership had to offer. Overall it was an amazing car buying experience. NO STRESS, NO PRESSURE, NO FAST TALKING, ALL QUALITY SERVICE! If you are looking to buy, give Jason Bradford a call, you won't be sorry! More

My last car buying experience was the worst and I was very weiry about purchasing another car from any car dealer due to my past car dealer experience; however, Ms. Chelsea at Hall Nissan made my car buy very weiry about purchasing another car from any car dealer due to my past car dealer experience; however, Ms. Chelsea at Hall Nissan made my car buying expereince a breeze. I really appreciated how friendly and knowledgeable she was. She was patient with me, she was very professional, and she made it possible for me to get the best deal I could possibly get. I would definitely recommend anyone who wants to purchase a vehicle to stop at Hall Nissan and have a chat with Chelsea. More

I bought a Nissan Rogue from Jason and it was the least stressful experience ever! I had just left another local Nissan dealer because I felt like I was being jerked around and manipulated. I should have stressful experience ever! I had just left another local Nissan dealer because I felt like I was being jerked around and manipulated. I should have gone to Hall first! My experience with Hall first came from Ashley,through the internet response, of my car request through USAA car buying service. I made an appointment through her. When I finally arrived, I was greeted by Jason Bradford. (Ashley greeted me with a hearty "hi Deborah" from the back counter...which made me feel at ease right off the bat) Jason told me that the Altima I requested was waiting for me, then I told him that I had changed my mind and wanted to look at the Rogue instead. Jason didn't miss a beat, he asked me what did I want in the Rogue, and quickly he returned with keys for four different colors. He had the color I wanted and the whistles and bells too. My Uncle Dave was with me, and I was impressed with the respect Jason showed him...because my uncle is a tough cookie when it comes to buying cars. We took it for a spin, and I was hooked. What really impressed me was that Jason, not once, talked money. We came back from the test drive; I met his team manager, Ahsley, who by the way was very pleasant. I was given a sheet with the price of the Rogue(if we were cartoon characters I know my eyes would have twinkled)and I signed right away. Oh, did I tell you that Jason also found a way for me to afford at least the driver's seat to be heated! Awesome! My uncle was impressed with Jason and Ashly also, he said that his next car will come from them. I have been in the hospitality field,in the Air Force, for over 21 years, so I know customer service; what I experienced at Hall Nissan was truly "Top Notch" quality customer service. Thank-you for making an otherwise nervous event into a relaxed and joyous experience. I will recommend you all to everyone! More

My salesman Jason Bradford was outstanding. I have bought about 15 cars in the last 20 years and this was the best experience I have in what can be a very unpleasant ordeal. I love my new Altima and bought about 15 cars in the last 20 years and this was the best experience I have in what can be a very unpleasant ordeal. I love my new Altima and the price was great. I would definitely recommend Mr. Bradford and Hall Nissan. More

Chelsea was great. She was very wonderful in providing customer service. To bad she on the Nissan team, cause she could be on anybody's winning team and make them look good. If I decided to come back to customer service. To bad she on the Nissan team, cause she could be on anybody's winning team and make them look good. If I decided to come back to this dealership, I want her to take care of my paperwork. If I could I would like to buy her lunch one day. More

I WAS ABLE TO APPLY ONLINE AND GET THE VEHICLE OF MY CHOICE FOR A PRICE THAT FITS MY BUDGET. WHEN I HAD A PROBLEM WITH THE NEW VERSA, THE REPAIR SHOP WAS QUICK AND COURTEOUS. THE SALES TEAM WAS GREAT AN CHOICE FOR A PRICE THAT FITS MY BUDGET. WHEN I HAD A PROBLEM WITH THE NEW VERSA, THE REPAIR SHOP WAS QUICK AND COURTEOUS. THE SALES TEAM WAS GREAT AND EXPLAINED EVERYTHING TO ME IN A WAY I COULD EASILY UNDERSTAND. I'D RECOMMEND THIS DEALERSHIP TO ALL MY FRIENDS AND FAMILY FOR PURCHASES AND REPAIRS. THANKS NISSAN FOR MAKING A GREAT CAR AND GIVING ME EXCELLENT CUSTOMER SERVICE. More

All of the staff members above were extremely helpful and made my car buying experience first rate! I particularly liked the internet options available to customers. I was able to pick out my car and then made my car buying experience first rate! I particularly liked the internet options available to customers. I was able to pick out my car and then visit the showroom. I was even loaned my car for 24 hours to see if I liked it. Great service!! More

I was able to buy the car I wanted, even though the dealership had to truck it from Danville, Va. The sales staff was efficient, accommodating, and helpful. My Juke is perfect! I really appreciate t dealership had to truck it from Danville, Va. The sales staff was efficient, accommodating, and helpful. My Juke is perfect! I really appreciate that the dealership was able to meet the price I could pay and deliver such a fantastic automobile. While searching for my car, Jason kept in touch; he followed up after I took the car off the lot. Joel was also very helpful in processing quickly the paperwork. I am very pleased with my second new-car purchase from Hall Nissan of Virginia Beach. More