Hall Nissan Virginia Beach

Excellent experience and service! Love bringing vehicle here! Joe was super helpful and nice and didn’t push me to do anything that I did Not feel was needed. Love bringing vehicle here! Joe was super helpful and nice and didn’t push me to do anything that I did Not feel was needed. More

The fact that this dealership is the self proclaimed "#1 dealer in the southeast" (or whatever catch phrase they add to the end of each conversation) cannot be for their customer service nor honesty conside dealer in the southeast" (or whatever catch phrase they add to the end of each conversation) cannot be for their customer service nor honesty considering they sold a vehicle I had requested to hold and yet they still strung me along for 2 more days until I found out. Saturday evening I accidentally contacted the VA Beach location for a vehicle located at the Chesapeake store (thanks, Google ads) but the GSM was quick to give me a call and tout their dealership and confirmed the car was in stock and they could transfer it no problem. Immediately after I was contacted by a sales person who again confirmed the car was available. On Monday I started negotiations with said sales person, where I was informed of their $3000 add on package (which was closer to about $1000 in upgrades), and that "ALL dealerships have a Market Adjustment of anywhere from 5k-10k on top of MSRP". I had a local dealer that was not adding a market adjustment nor any options packages, and Hall VB emphatically stated they'd beat my dealers written offer by $500. Monday afternoon I made an appointment for Friday to make the 7 hour round trip and sent them the other dealer's offer the next morning. I asked if a deposit was necessary and was told that it was not because they could pull the car from inventory and "hide it" so nobody would know where it was. I chased them for 2 more days, even offering to make the drive Tues, Wed, or Thurs trying to get a response, and finally called the Chesapeake location directly on Thursday. I was informed that the car had already been sold, but VA Beach had yet to contact me to let me know. I emailed them to confirm, and was told that the car was effectively sold on Tuesday but that they were "about to call [me] to let [me] know the status of it and that I'm trying to find another one." All around, the dealer seemed questionable from the beginning as they would never give me a number in writing but rather said they'd make sure the trip was worth my time. My emails direct to the salesperson kept being replied to by other people (internet manager, GSM), and it seemed that none of them were talking to each other. I'd definitely steer clear of this dealer and their tactics. Maybe it would have gone better in person. More

Great negotiations and help with getting the right price for you. Thank you Justin for helping me find the perfect car for me! for you. Thank you Justin for helping me find the perfect car for me! More

Dwyan is one of the best he will go out of his way to make sure you are satisfied. Strongly recommend requesting him next time you schedule service at Hall Nissan VB! make sure you are satisfied. Strongly recommend requesting him next time you schedule service at Hall Nissan VB! More

This is my second time purchasing a vehicle at Hall Nissan Virginia Beach and once again they outdone themselves! Richard & Justin were great to work with and they met my every need and exceeded my exp Nissan Virginia Beach and once again they outdone themselves! Richard & Justin were great to work with and they met my every need and exceeded my expectations! More

Adam was a great guy to work with. I purchased my car from him August of 2021 and he helped me through the entire process. I had no credit no down payment and only a co-signer to help I purchased my car from him August of 2021 and he helped me through the entire process. I had no credit no down payment and only a co-signer to help so it made life so east being able to get out. He also suggested refinancing after a year or 2 and helped me set my self up for my future. Also my 2016 veloster is an absolute joy to drive. I will say I got the diamond ceramic and wanted it detailed which neither were done but that isn’t on Adam instead that is on Hall Nissan. My dad recently bought a frontier from there and had the same experience. More

My wife and I went in Sunday at 11:30 in the morning, might I add they don't open until noon. Justin was there early and was quick to help us purchase our new 2022 Nissan Altima. He was quick and to the might I add they don't open until noon. Justin was there early and was quick to help us purchase our new 2022 Nissan Altima. He was quick and to the point. I would recommend this gentleman to anyone that come through the door. Thank you. More

Always a thumbs up with his service when I bring my car in for service. Excellent !!! Thanks for have a excellent service staff. in for service. Excellent !!! Thanks for have a excellent service staff. More

Customer service. . I waited 5.5 hours to get an inspection I scheduled 3 weeks ago. The service desk worker lied when I asked to speak to the manager.. She said it was . I waited 5.5 hours to get an inspection I scheduled 3 weeks ago. The service desk worker lied when I asked to speak to the manager.. She said it was Bernard Branch but the website says it is Jeff Evans. This is my last time utilizing this location.. I have been a customer for a year but that ends today. Then the front desk work was nonchalant about. I have something scheduled today if I knew it was going to be this long I would have rescheduled it More

Mary was such a helpful customer service rep! I came in with an issue and she worked around my schedule to help me get my car out of the shop within just a few hours! She even gave a detailed run I came in with an issue and she worked around my schedule to help me get my car out of the shop within just a few hours! She even gave a detailed rundown of what was done while in the shop and a full price breakdown. Extremely friendly and i am a happy customer! More