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Hall Nissan Virginia Beach

Virginia Beach, VA

3.9
662 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Hall Nissan Virginia Beach is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3757 Bonney Rd.

Virginia Beach, VA

23452

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Showing 662 reviews

June 06, 2023

I wasn't pleased with the service I received from this employee, she ignored me when I came in and had no urgency with my situation. More

by nbuttaz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Hardesty
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travius Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Hall Nissan Virginia Beach responded

Thank you for your feedback. Our Service Manager, Bernard Branch, would like to personally speak with you regarding your experience. Unfortunately, we have been unable to locate contact information based on the username provided. At your earliest convenience, please reach out to Bernard directly at 757.631.7609, or respond via private message with your full name, preferred phone number and the best time to reach you. We hope to speak with you soon. Thank you.

May 27, 2023

I'm over 2 years late, but I felt compelled to write about my experience with Justin Satoski after receiving a nice Happy Birthday message this month. Justin was a professional, through and through. More

by bjfolse
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin Satoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023

I truly love going to this dealership! Every time I go the service is excellent. Allison Prigrom was by far the most helpful associate I have seen. With the great leadership of Bernard Bra More

by C.minor93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Branch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Prigrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Hall Nissan Virginia Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hall Nissan Virginia Beach. Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2023

Outstanding Experience today with Allison! !! She was prompt, informative and extremely helpful. Professionalism is absolute. More

by Katrina R Sweezy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Prigrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Hall Nissan Virginia Beach responded

Hi Katrina, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

March 10, 2023

Bernard was very rude and yelled at the staff in front of customers. Will not return More

by Brightsun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernard Branch Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Hall Nissan Virginia Beach responded

Thank you for your feedback. We are sorry to hear you feel your experience was less than positive, as we strive to provide exceptional customer service with each visit. Our General Manager, Josh Heaton, would like to personally speak with you regarding your experience. Unfortunately, we have been unable to locate contact information based on the username provided. At your earliest convenience, please reach out to Josh directly at 757.631.7605, or respond via private message with your full name, preferred phone number and the best time to reach you. We hope to speak with you soon. Thank you.

February 27, 2023

Worst experience ever, bought a car on Mon. 20,2023, it was dark, light was burnt out same evening, then it just got worse and worse. Not to mention this was my son's ,who is 20 first purchase. More

by j_hedrick
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dwyan T. Morris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Hall Nissan Virginia Beach responded

Mr. Hedrick, thank you for your feedback. We are sorry to hear you feel your experience was less than positive, as we strive to provide exceptional customer service with each visit. It is our understanding that you have been in contact with our General Manager, Josh Heaton, and that he let you know the vehicle was taken to Hall CDJR for full diagnosis. If the diagnosis finds a major mechanical issue, the repair will be covered by your extended warranty, and your deductible will be taken care of. We will be reaching back out once the diagnosis is completed. If you have any questions in the meantime, please reach out to Josh directly at 757.631.7605. Thank you.

February 14, 2023

Bought an Altima from Carmax with some serious issues two days later. They told me I had to take it to the dealership (Halls Nissan) which was across the street. Maya was my service representative. All I can More

by vdshivers
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya
Feb 17, 2023 -

Hall Nissan Virginia Beach responded

Vdshivers, we're happy you found our staff to be so supportive during your experience here at Hall Nissan Virginia Beach. We hope you continue to choose us for all your automotive needs! Take care!

January 09, 2023

I was provided an offer over the phone. I agreed and asked the salesman to send me the agreement before I drove in. He did not but asked me to come in anyway. When I pressed him, he sent an More

by tprime2929
Recommend Dealer
No
Employees Worked With
Sean Comerford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Hall Nissan Virginia Beach responded

Thank you for your feedback. It is our understanding that you have been in contact with our General Sales Manager, Christian Vorndran, regarding your experience; we apologize if you feel there was any miscommunication during the process. If we may be of any assistance in the future, please reach out to Christian directly at 757.631.7621. Thank you.

January 09, 2023

They are very caring and want to get you in the car of your dreams at the best price they can give you. More

by calhounritajo
Recommend Dealer
Yes
Employees Worked With
Douglas A. Markel
Jan 11, 2023 -

Hall Nissan Virginia Beach responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 19, 2022

You guys always respond to my calls. No matter what time of day or night it is. Very courteous and always kind. Ready to help me to get in the car of my dreams. More

by calhounritajo
Recommend Dealer
Yes
Employees Worked With
Douglas A. Markel
Dec 21, 2022 -

Hall Nissan Virginia Beach responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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