Hall Nissan Virginia Beach

Even though Josh Headen responded to all my questions the responses were not overly satisfactory in my opinion. NOW since they have not paid the Nissan Rogue off that I traded in a month ago, I had a paymen responses were not overly satisfactory in my opinion. NOW since they have not paid the Nissan Rogue off that I traded in a month ago, I had a payment for a vehicle I no longer own come out of my bank account. No one said this was a possibility. I called and spoke to Richard Broadway in Finance on 11/24 and he said they had just received the title and would have sent the check out to pay off the Rogue. After all is said and done the Corporate office would have to repay me the amount drafted out of my bank account. I asked if this could take up to a month and he said he hoped not, but he could not say yes or no. So I am paying for a vehicle I don't have and have not had since 10/28/23. I don't know about you but I need my money. Those funds were earmarked for bills, not an erroneous Nissan vehicle payment, especially this time of year. I feel like all I do is get the run around and appeased enough to keep me quiet. Not happy. More

She is very polite and outgoing. Did an Awsome job getting the deal done. Even brought us the car the next day. Did an Awsome job getting the deal done. Even brought us the car the next day. More

Horrible car buying experience with this dealership…would not recommend or deal with them again. Unprofessional and rude. Had tons of problems. not recommend or deal with them again. Unprofessional and rude. Had tons of problems. More

I went in for inspection and Miss Allison was so patient and kind. Thanks for everything you helped me with.. I think you need a raise but keep up the good work and thanks for turning my day into a great da and kind. Thanks for everything you helped me with.. I think you need a raise but keep up the good work and thanks for turning my day into a great day after all, More

My car was recently totalled which put me back in the market to buy a new car. I haven't purchased a new car in almost 13 years. Kimberly (very punctual) from Hall Nissan, was the first to reach out a market to buy a new car. I haven't purchased a new car in almost 13 years. Kimberly (very punctual) from Hall Nissan, was the first to reach out and set me up with Andrea (world class customer service agent) who facilitated the entire process. Andrea and the team (Taylor and Joel) were all patient, professional, and efficient. They did not miss a beat while addressing all of my primary concerns related to getting the right car - at the best price. Thank you Andrea. I am loving everything about my first Nissan "2023 Nissan Altima". More

Outstanding Experience with this Dealership. My salesperson Derek Staley and Joel Bailey my finance director, both were very informative and extremely helpful. Excellent professionalism and exce My salesperson Derek Staley and Joel Bailey my finance director, both were very informative and extremely helpful. Excellent professionalism and exceptional personnel. These guys are an important part of your company. More

Courteous friendly, clean, the process is still longer than I'd like. Less back n forth and grt the deal done. than I'd like. Less back n forth and grt the deal done. More

Friendly staff. Still wish the process could be a little faster but they were nice to deal with. Thanks from the Golden Girls..Betty & Candy. Still wish the process could be a little faster but they were nice to deal with. Thanks from the Golden Girls..Betty & Candy. More

I wasn't pleased with the service I received from this employee, she ignored me when I came in and had no urgency with my situation. employee, she ignored me when I came in and had no urgency with my situation. More