Hall Nissan Virginia Beach

The greatest Dwyan is the most generous person I have met at the dealership. Anytime I have an issue he is there to help fix my problem almost immediately. If he c Dwyan is the most generous person I have met at the dealership. Anytime I have an issue he is there to help fix my problem almost immediately. If he cannot fix my issues he makes sure to get in contact with someone who can. He is also great with follow-up. I could ask for a better person to help me. More

7 second screwdriver Made appt to have auto opening rear door diagnostic done before i paid near $300 for a new control module. Was told the diagnostic would be $89. Fair Made appt to have auto opening rear door diagnostic done before i paid near $300 for a new control module. Was told the diagnostic would be $89. Fair enough. I got a call while at lunch after I dropping off the vehicle that an extra charge of $185 was needed to get the rear door open. I explained to Bernard that there is a slot in the back door, inside the car that you slide a screwdriver in to manually open the door. The owners manual specifies this. He didn’t want to hear it, he stated the only way to get the door open was to take it apart from the outside. I put a hold on all work and when I finished lunch, I went back to the dealership. I then tried to explain to Benard how to manually open the hatch from the inside, he was adamant that the only way would cost me an extra $185. I then got the service manger and explained the situation. He gave me a screwdriver and I told Bernard it would take 12 seconds to open, it took 7 seconds. My bad. $185 for 7 seconds work. A tidy profit for Benard. True story. Needless to say, the service manager work on my car himself and found a sticky switch in the fron driver dashboard and didn’t charge me. I still go to Hall because i have oil changes in the bank. I like to look Benard in the eye and remind him how he tried to charge me $185 for 7 seconds worth of labor. More

Always prompt and friendly. I have been using Nissan service for several years. My rep, Bernard Branch, is always professional and friendly. I appreciate them taking the ti I have been using Nissan service for several years. My rep, Bernard Branch, is always professional and friendly. I appreciate them taking the time to go over any service needs and items to be addressed. I will continue to use them for service. More

Friendly & Professional Service My wife and I recently purchased a Nissan Frontier from Hall Nissan in VB. We both couldn't be happier with the vehicle, as well as the outstanding se My wife and I recently purchased a Nissan Frontier from Hall Nissan in VB. We both couldn't be happier with the vehicle, as well as the outstanding service we received from everyone at the dealership. In particular, we worked with Julie to make our purchase, and she was very patient, professional and friendly throughtout the entire process. Obviously we are pleased to have been able to purchase the vehicle we wanted at a good price, but what really impressed us was the way Julie, and the other Hall employees we dealt with, really seemed to listen to what we wanted, and what our top concerns were. At no time did we feel pressured to make the purchase, or feel like we were being misled in any way. We laid out what we were looking for, what we felt comfortable paying, and thats what Julie helped us get. We didn't feel pressured into paying more than we were comfortable with, and we also didn't get passed around to others trying to get us to make a purchase we wouldn't be comfortable with. In the end, we got the vehicle we were looking for, at a price we felt was fair, and in a manner where we felt comofrtable taking our time to be sure we were making a good decision. As a bonus, we got extra value we didn't initially set out for, in that the vehicle/price we were looking for included a couple of features (spray in bedliner, and tow package) we would have paid extra for on other vehicles at other dealerships. As first time Hall buyers, we will definitely be looking at them first for our next vehicle purchase. More

Julie is the best. Julie was very very helpful and very knowledgeable about her job and the car she helped me choose. She is the bomb.com. I would definitely recommend Julie was very very helpful and very knowledgeable about her job and the car she helped me choose. She is the bomb.com. I would definitely recommend her to any of my friend or anyone I come in contact with. More

Great Customer Service Dustin Wagner is one of the best car salesmen in the world. He knows his stuff and if he doesn’t know he will definitely find out for you. He’s defini Dustin Wagner is one of the best car salesmen in the world. He knows his stuff and if he doesn’t know he will definitely find out for you. He’s definitely a go to guy if you’re looking to buy a vehicle. More

THE BEST SERVICE I EVER HAD I came in scared about buying my first car on my own & left not only with a new car but friends too! BEST SERVICE EVER! I came in scared about buying my first car on my own & left not only with a new car but friends too! BEST SERVICE EVER! More

Patient, professional Ricky Hayes helped my family and he was great. It took us a few tries to find the perfect vehicle but he was very patient and professional. Would defi Ricky Hayes helped my family and he was great. It took us a few tries to find the perfect vehicle but he was very patient and professional. Would definitely recommend him and Hall Nissan Virginia Beach! More

Fantastic Came in and bought a 2019 Nissan Altima.The dealership is great.Sales person Andre Irving made buying my dream car quick and seamless.Thanks Andre! Came in and bought a 2019 Nissan Altima.The dealership is great.Sales person Andre Irving made buying my dream car quick and seamless.Thanks Andre! More