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Hall Mazda - Service Center

Virginia Beach, VA

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207 Reviews

207 Reviews of Hall Mazda - Service Center

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October 30, 2020

The service was very quick and professional. The person who took my appointment was able to get me in right away when at first we thought it would take a few days. More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wells
Nov 08, 2020 -

Hall Mazda responded

Hi Robin, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 29, 2020

I have been coming to Hall Mazda for 10 years for purchase and service of 2 vehicles I have purchased through them. Everyone I have encountered had been extremely pleasant, friendly and helpful. More

by MsMazda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virgil Ware, Hayley Archibald
Nov 05, 2020 -

Hall Mazda responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Until the next time we meet, take care!

October 26, 2020

Service is customer-focused from the initial phone call to schedule service through check out and review of service performed, the estimate was accurate, check in and service was timely, the facilities are More

by Jo Ann A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayley Archibald
Oct 28, 2020 -

Hall Mazda responded

Jo Ann, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you, and have a fantastic day!

October 23, 2020

The service advisor was fabulous. Very caring and The service advisor was fabulous. Very caring and attentive. She was knowledgeable and works hard to combat frustrations of parts delayed due to cov More

by C T Woolston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christi
Oct 26, 2020 -

Hall Mazda responded

Hello! We strive for a high level of customer satisfaction in all aspects of our dealership. We are so happy to read such a great review about Hall Mazda Virginia Beach! If you have any questions, please give us a call. We're always happy to help!

October 22, 2020

Making the appointment was easy and they were available when I needed it done. They performed the service quickly. They were constantly cleaning and sanitizing all areas customers touch or come in contact More

by Happy Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wells
Oct 26, 2020 -

Hall Mazda responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for the recommendation, and have an amazing day!

October 22, 2020

Madza service team took their time, accessed the problem and did a great job with a reasonable price Thank you for a job well done! More

by Brenda Case
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Portis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desiree Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Titus
3.0
This rating includes all reviews, with more weight given to recent reviews.
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virgil Ware, Mauri Wimbush, Mike Wells
Oct 26, 2020 -

Hall Mazda responded

Brenda, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again! Take care!

October 17, 2020

Such an amazing team of professionals. I was able to schedule an appointment the day before and my car was ready in a few hours. No hassle and great customer service! More

by GTHOROGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayley Archibald
Oct 26, 2020 -

Hall Mazda responded

Hello! Thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

September 26, 2020

Service is good, wait time so so. Don't have much of a place to wait for your vehicle. Coffee machine not working, no snacks. More

by swthrt5151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wells
September 22, 2020

Have being going to Hall Mazada Hollard Road for over 2 year now. They have always shown expectional customer service in the service department as well as in other departments! More

by K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayley Archibald
Sep 24, 2020 -

Hall Mazda responded

Hello, thank you for your support! We're happy we could help! We hope you continue to choose us for all your automotive needs! Take care!

September 19, 2020

Fantastic and timely service. Always is. Thank you Kamal and team. We will surely be back with our other vehicles or to shop for replacements. More

by baseballdadto2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal Maasry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Hall Mazda responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

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