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Hall Mazda - Service Center

Virginia Beach, VA

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207 Reviews

207 Reviews of Hall Mazda - Service Center

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January 27, 2021

Hall Mazda has always taken great care of our car need and repairs. A bit pricy but very thorough. Time for repair work was reasonable. More

by Raymond Moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wells
Jan 29, 2021 -

Hall Mazda responded

Hello Raymond, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 12, 2021

Very happy with Hall Mazda’s service department and their professionalism, attention to detail, and ability to work within my schedule (specifically, getting me in on a same day service for a time-sensitive More

by bcsmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Hall Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs. Take care!

January 05, 2021

Outstanding customer service. Mr. Wells was very helpful to me and helped me schedule my SUV for the state inspection and headlight recall. He was very professional and had all of my paperwork ready as soo More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wells
Jan 06, 2021 -

Hall Mazda responded

Hi Ann, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Mazda Virginia Beach! We hope you continue to choose us for all your automotive needs! Take care!

January 04, 2021

My experience at the Mazda dealership was excellent. Ms. I Dye did an exceptional job. she answered all of my questions and provided me with everything I needed to make my visit smooth and memorable. More

by rsnellings1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Hall Mazda responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Mazda Virginia Beach! We hope you continue to choose us for all your automotive needs. Take care!

December 23, 2020

Hall Mazda has always treated me with respect and like a family member. I have been coming here since 1983. You have a really good crew of professionals. More

by jjdtotten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal Maasry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virgil Ware, Hayley Archibald, Mike Wells
Dec 25, 2020 -

Hall Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

December 10, 2020

Excellent staff with quick turnaround. Didn’t think they would work on my Ford and they did it extremely well. Kudos to Michael in service. More

by uzscorpio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal Maasry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wells
Dec 13, 2020 -

Hall Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hall Mazda Virginia Beach. We hope you continue to choose us for all your automotive needs! Take care!

November 26, 2020

My Mazda team is the best ! Better than yours !! Hahahahah ... gooooooooo team thank you Michael for always having my back and being prepared and respecting my already throat crushing time ! Yes th More

by Haunanikalua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal Maasry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayley Archibald, Zar Samonte, Mike Wells
Nov 29, 2020 -

Hall Mazda responded

Congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 17, 2020

Excellent service and kept me well informed. I brought a reclining chair and sat outside in the sun and waited for my car to have oil change. More

by tpwolf65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal Maasry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zar Samonte, Mike Wells
Nov 18, 2020 -

Hall Mazda responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 09, 2020

The service department charged unfairly high labor fees for services that did not fix the engine/address original issue with car. Reasoning from the service manager was that even though the original issue More

by Kthmoor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kamal Maasry
1.0
This rating includes all reviews, with more weight given to recent reviews.
JoLynn Dye
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Hall Mazda responded

Thank you for your feedback. We are sorry to hear that you feel as if you’ve had a less than positive experience in our dealership. If we may be of any further assistance to you, please do not hesitate to contact our Service Manager, Kamal Maasry, directly at 757.631.7025. Thank you.

November 06, 2020

This dealership has the best people and have always done a excellent job on my automobile. Customer service is excellent and so is the product that they put out. I can't say enough how awesome they have p More

by Joelkudsk9984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal Maasry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayley Archibald, Zar Samonte, Mike Wells
Nov 08, 2020 -

Hall Mazda responded

Hello! We strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for your positive comments about Hall Mazda Virginia Beach! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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