Hall Mazda - Service Center
Virginia Beach, VA
207 Reviews of Hall Mazda - Service Center
Extremely helpful and accommodating dealer I visited Hall Mazda for service on my Mazda 3, and decided to wait in the showroom. I was quickly approached by a manager, and paired with a sales as I visited Hall Mazda for service on my Mazda 3, and decided to wait in the showroom. I was quickly approached by a manager, and paired with a sales associate to discuss possibilities for trading in my lease early. I spoke with Virgil, who was very friendly and knowledgeable, and although I couldn’t make a deal that day, I know who I will be speaking with and where I will do business when my lease expires. I highly recommend Hall Mazda of Virginia Beach. More
Temperature issue Whenever I go in with an issue for my vehicle, Sam has been GREAT help! She's always been polite, courteous, and welcoming. She constantly keeps me up Whenever I go in with an issue for my vehicle, Sam has been GREAT help! She's always been polite, courteous, and welcoming. She constantly keeps me updated about what is going on with my vehicle. Sam goes well beyond what's expected from her from a customer's view! The work that's done is quality work all the time. I wouldn't rather take my vehicle anywhere else and I wouldn't rather have anyone other than Sam taking care of it! More
Professional Courteous and professional staff in the service department. Excellent communication from My service rep kept me apprised of my maintenance needs and e Courteous and professional staff in the service department. Excellent communication from My service rep kept me apprised of my maintenance needs and expectations of completion of my service request. I especially liked the printed info that came along with my invoice explaining the reasoning behind some of the suggested services that I will need to address in the near future with my vehicle. I will be back to see them again. More
Taryn Kemp Taryn did an awesome job working with me and taking care of the details regarding axle replacement on my Miata. Very happy guy, and Miata! 😁 Taryn did an awesome job working with me and taking care of the details regarding axle replacement on my Miata. Very happy guy, and Miata! 😁 More
Best and fastest repair ever I have owned three Maxda’s and found them to be by far the best vehicles that I’ve ever owned. They have been the most reliable, best on gas milage,an I have owned three Maxda’s and found them to be by far the best vehicles that I’ve ever owned. They have been the most reliable, best on gas milage,and repair work has been outstanding. Great cars by far . More
Busy Saturday I had a scheduled service that ended up taking 2.5 hours. I was a little frustrated, but I had plenty of work on my computer so I wasn’t in too much o I had a scheduled service that ended up taking 2.5 hours. I was a little frustrated, but I had plenty of work on my computer so I wasn’t in too much of a hurry. To my surprise, Mr. Kavula was very generous and handled everything for me due to my prolonged wait. While the service time wasn’t convenient, his care was excellent. For that reason alone, I will return. Thank you! More
Awesome service advisor! Wes was totally awesome. He always gave me the beat advice in terms of what to do with my car. Very knowledgeable. He was great at giving status updat Wes was totally awesome. He always gave me the beat advice in terms of what to do with my car. Very knowledgeable. He was great at giving status updates and just provided all around great service. If you need service down, I recommend Hall Mazda. More
Excellent service I went to Hall Mazda today for a scheduled oil change and the Crystal fusion service. It was a most pleasurable experience. I was greeted warmly. I went to Hall Mazda today for a scheduled oil change and the Crystal fusion service. It was a most pleasurable experience. I was greeted warmly. Wes was my service consultant today and he couldn’t have done a better job. I had been told it would take an hour and a half for the service, but Wes assured me it would not take that long and it didn’t. When the work was completed, Wes told me exactly what had been done and sent me on my merry way. Every one in the service department as well as in the show room made me feel very special. I will definitely request Wes when I return. More
Service Wes was very helpful and friendly. I was in and out of the dealership with hardly a wait. I had an oil change and inspection done. Wes was very helpful and friendly. I was in and out of the dealership with hardly a wait. I had an oil change and inspection done. More
Service and repairs Wes is the best service manager I have ever encountered at a Hall dealership. His professional demeanor is superb. He answered all my service questi Wes is the best service manager I have ever encountered at a Hall dealership. His professional demeanor is superb. He answered all my service questions with practical understandable explanations. He was thorough and followed up my service with timely courtesy calls. I couldn't be more satisfied!. My iexperience was superb in every way possible. More