Hall Mazda - Service Center
Virginia Beach, VA
207 Reviews of Hall Mazda - Service Center
Like Family The service department staff makes me feel so comfortable. Every time I visit the dealership, about 2-3 times a year they remember who I am. The sna The service department staff makes me feel so comfortable. Every time I visit the dealership, about 2-3 times a year they remember who I am. The snacks and beverages are a plus too! I am in and out normally in about 1-2 hours. Everyone has great energy! Thanks Hall Mazda! More
SUPER CUSTOMER SERVICE I’ve been coming to Hall Mazda for almost 20 years now, and I’ve bought my last three vehicles from Mr. Robert Pena. I’ve always been treated with t I’ve been coming to Hall Mazda for almost 20 years now, and I’ve bought my last three vehicles from Mr. Robert Pena. I’ve always been treated with the utmost respect, and he and the service staff have always ensured my utmost satisfaction. I could not be happier with the quality of their customer service. More
Service This place is awesome. I always get services here because the employees here are very helpful and accomodating. If i buy another vehichle, it would be This place is awesome. I always get services here because the employees here are very helpful and accomodating. If i buy another vehichle, it would be here at hall mazda. Shoutout to Mr. Fairbanks! More
Exceptionally Amazing Customer Sevice !! 100 Stars :)) I would like to begin this review by expressing my sincerest gratitude and appreciation to the entire Service Staff especially the specific names I gr I would like to begin this review by expressing my sincerest gratitude and appreciation to the entire Service Staff especially the specific names I graded for going above & beyond anything I could have ever imagined or asked for. They are so professional and eager to help in any way they could by providing me with a vehicle so I can return back to work while my vehicle is serviced which meant a lot to me :)) I have never ever ever received any service any where as good as theirs & trust it takes a lot to top Chica Fila service in my book but they most definitely did that!!! By them taking pride in the service they provide it most definitely eases the anxiety that we sometimes as customers feel. I had a situation a few weeks ago where I couldn’t find my phone after leaving the service department and called back to ask if they could see if it was there and Taryn & Samantha found it for me despite having work to do themselves they took the initiative to help. Wes is awesome and has a lot of patience and the awesome ability to respectfully resolve any conflict that may arise in a positive helpful manner!! Sandy is everything a manager should be and her staff displays the very character that anyone would love to experience and receive as a customer. Anthony is sooooo full of life and very kind it’s refreshing to have met a service consultant that enjoys his job as much of him. The service department is definitely a Team full of Winners!! Any vehicle we have or buy will be serviced by them and only them from here on out!!! I will be contacting their corporate office to express how blessed & thankful I am to have them all as my service consultants. More
Great & fast service! I always have great service. Wes was clear in explaining the service done on my car. One thing I always love about coming here is they point out what I always have great service. Wes was clear in explaining the service done on my car. One thing I always love about coming here is they point out what you need to keep your car in good shape & not just trying to get you to purchase something you don't need. More
Excellent customer service Hall Mazda went the extra mile for me with an issue I had with the Mazda connect system failing. They contacted Mazda on my behalf and explained the i Hall Mazda went the extra mile for me with an issue I had with the Mazda connect system failing. They contacted Mazda on my behalf and explained the issue as the car was still within time frame of warranty even though mileage was not and got them to agree to replace the unit at no charge to me. Nice to deal with a company that goes to bat for their customers!! Needless to say I am VERY happy with the results they obtained for me. More
Exactly What I Needed! I went to Hall Mazda to get a major engine repair completed under warranty and a big fight when they said it wasn't covered. What I got was a straight I went to Hall Mazda to get a major engine repair completed under warranty and a big fight when they said it wasn't covered. What I got was a straight talking, very professional service consultant, TARIN, who made sure I got exactly what I needed and it wasn't major engine repair. The service technician found a small issue that solved the problem I had assumed was a huge problem. All said and done I spent a few bucks, got my Mazda running great and made a few new friends. I would give 6 stars if I could. I will be back! More
Very good experience today. Taryn greeted me with a warm smile and completed my work on time as promised. Zach was very patient and helpful explaining some of my car's electroni Taryn greeted me with a warm smile and completed my work on time as promised. Zach was very patient and helpful explaining some of my car's electronic functions. They both seemed to genuinely care about treeting me well. More
Above and beyond I had a wonderful experience at Hall Mazda on Holland road. They took care of my every need and then some. I would highly recommend them. They even d I had a wonderful experience at Hall Mazda on Holland road. They took care of my every need and then some. I would highly recommend them. They even dug through my car, pulling up the seats, to search for my son's Princess Leia. More
Great A very caring and thorough dealership. I came in just for an oil change and state inspection but I was also due for other maintaining issues A very caring and thorough dealership. I came in just for an oil change and state inspection but I was also due for other maintaining issues More