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Hall Mazda - Service Center

Virginia Beach, VA

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207 Reviews

207 Reviews of Hall Mazda - Service Center

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November 11, 2019

Today's visit was about a recall. I made an appointment, and was taken in a few minutes early. Everyone I encountered was very friendly, and seemed anxious to make sure I was taken care of on time. Always a More

by truck man BOB
Recommend Dealer
Yes
Employees Worked With
Taryn Kemp, Hayley Archibald
Nov 13, 2019 -

Hall Mazda responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. It's great to hear our team delivered top notch service! We look forward to your next visit! Take care!

November 09, 2019

Hall Mazda is the best dealership I've ever had the pleasure of knowing and do business with.. polite, curtious, professional, and can’t do enough to make you feel like family. More

by Deena
Recommend Dealer
Yes
Employees Worked With
Taryn , Taryn Kemp
Nov 10, 2019 -

Hall Mazda responded

Deena, thank you for your support! We're happy we could help. If you have any additional questions, we will be more than happy to assist you! Safe travels!

November 06, 2019

Great service time, out in 50 minutes for inspection and crystal fusion application. Everyone at service desk is always friendly and helpful. I never go anywhere else for service. More

by Miles
Recommend Dealer
Yes
Employees Worked With
Jolynn Dye
Nov 07, 2019 -

Hall Mazda responded

Miles, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hall Mazda Virginia Beach. Thank you for your kind review; we are happy to pass along your comments to the team here at Hall Mazda Virginia Beach! We hope to be of service to you again in the future. Best wishes, Hall Mazda Virginia Beach

November 05, 2019

Keep your Mazda Anyone that has a vehicle and wants to keep it on the road may have the tools to take care of most things themselves. When it comes to things like fr More

by Henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The Team, Taryn Kemp
Nov 06, 2019 -

Hall Mazda responded

Henry, thank you for your support! We're happy we could help. If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!

November 04, 2019

Arrived at my scheduled parts replacement appointment today, 11/4/19 only, after being there one, to find that an incompetent part employee had ordered the wrong part. What a total inconvenience that. wa More

by Mike W.
Recommend Dealer
No
Employees Worked With
Mike Titus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Havard, Lew Jeane Dizon, Hayley Archibald
Nov 21, 2019 -

Hall Mazda responded

Mike, thank you for taking the time to provide feedback. We appreciate your business and regret to hear that you did not have a more positive experience at our dealership. We understand that you have been in contact with our Service Manager, Kamal Maasry, regarding your concerns, and sincerely apologize for any inconvenience we may have caused due to the wrong part being ordered for your vehicle. If we may be of further assistance, please do not hesitate to contact Kamal directly at 757.631.7025. Thank you.

October 30, 2019

Good Customer Service The customer service was great, Mike did an excellent job explaining what my car needed done to it and how much it would cost. My family has been wit More

by Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taryn Kemp
Nov 01, 2019 -

Hall Mazda responded

Jackson, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 30, 2019

Hands down best experience with a Service Department that I have ever had. The women working the service desks, the guy who processed me in to the mechanic who worked on my vehicle were the most friendly pe More

by Mazdacx513
Recommend Dealer
Yes
Employees Worked With
Head mechanic, Hayley Archibald
Nov 01, 2019 -

Hall Mazda responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Mazda Virginia Beach!

October 24, 2019

Service Quick, reliable service- same day in a lot of cases. Friendly people. Technology saavy. Taryn is great to work with. I’ll definitely be back. More

by MTurco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taryn Kemp
Oct 29, 2019 -

Hall Mazda responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2019

Fantastic Service On my day off, I scheduled to have my Mazda 3 serviced, oil change, rotate tires and state inspection. Jolynn, my Service Advisor was very attentive a More

by Satisfied Customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jolynn Dye
Oct 24, 2019 -

Hall Mazda responded

Satisfied Customer, we're happy you found our staff to be so supportive during your experience here at Hall Mazda Virginia Beach. Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 21, 2019

Excellent service My appointment were at 2 pm, and I show up at 1 they still took me in and did a fenomenal job with maintenance and state inspection. Mike took the tim More

by Vertizzuta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in service
Oct 22, 2019 -

Hall Mazda responded

Thank you for your support! We're happy we could help. If you have any additional questions, we will be more than happy to assist you! Safe travels!

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