
Hall Mazda
Virginia Beach, VA
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526 Reviews of Hall Mazda
Great new car, great service. Needing to upgrade from a FWD to an AWD vehicle for the steeper mountain roads my family is tackling, after a home move, I went back to Hall Mazda wit Needing to upgrade from a FWD to an AWD vehicle for the steeper mountain roads my family is tackling, after a home move, I went back to Hall Mazda with my 2016 Cx 5. I looked at other car makes, to consider an array of options (Trent Wilson, our sale rep, had other offerings on premises, at my request), but the 2020 Cx 5, with it's Apple Car Play, it's classy interior design, excellent seat comfort, lovely handling and quiet cabin, stole my heart. Having had no problems, whatsoever, with the 2016 model, I felt comfortable about the safety and reliability of the Mazda brand, too. Trent Wilson, in tandem with finance manager Darryl Cross, worked out a good trade in deal for my older car, a credit on our maintenance warranty, and we left that same afternoon with my new vehicle. I've driven in both urban and rural conditions since, some 400 miles, and the car handles like a dream in close stop and start, and on the open highway. Thanks to Hall Mazda, which in this time of Covid-19, puts safety first with regular mask use, shield dividers at the desks, and courteous distancing, and thanks to Trent and his colleagues, for assiduous follow up on all the details, making sure we've had all the support we need, as we learn the technology that's part of any new car. And on a minor note, thanks to Mazda's designers, who have a much nicer selection of color hues, than Mazda has had in the past. The aesthetics of this car are as lovely as the mechanicals. We're pleased, both with our new car and the service we received at Hall Mazda. More
I had a very pleasant experience at the dealership. The staff was helpful, friendly, and accommodating. This is the third vehicle I bought from them. staff was helpful, friendly, and accommodating. This is the third vehicle I bought from them. More
Fast Service, very friendly and knowledgeable adviser. He took the time to explain functions in my vehicle that I was not familiar with. My asking was not a bother to him at all. I left very satisfied. took the time to explain functions in my vehicle that I was not familiar with. My asking was not a bother to him at all. I left very satisfied. More
"New" car purchase. Actually not new, but a Mazda Certified very low milage last year's (2019) CX-5 used as a loaner for customers. Robert was great explaining and helpin Actually not new, but a Mazda Certified very low milage last year's (2019) CX-5 used as a loaner for customers. Robert was great explaining and helping me to experience the CX-5 model. As several reviewers stated, the car handles great on the road...nimble and sure footed. The features of the 2019 CX-5 I bought pretty much sold the car. Purchasing details went smoothly. I'm now looking at videos to learn all of the ins and outs of the car. More
I am never let down when I have to take my vehicles to Hall Mazda. Jolynn, my service consultant, was friendly and efficient. She kept me informed about the status of my car; especially since the part I n Hall Mazda. Jolynn, my service consultant, was friendly and efficient. She kept me informed about the status of my car; especially since the part I needed became a challenge to get. The gentlemen who were the drivers for my shuttle rides were also friendly and positive. More
New battery. Knew I needed a new battery but appreciated the service department taking the time to test the old battery, just in case. Had an appointment so didn’ Knew I needed a new battery but appreciated the service department taking the time to test the old battery, just in case. Had an appointment so didn’t wait long for the service to be completed. Before changing the battery I was asked to confirm I wanted it done. Service was great and customer service was outstanding. Overall very pleased. More
I just moved to the area needed an oil change and my low tire light was on, Hall Mazda got me right in! The waiting area was so nice it had an electric monitor that provided up to date information on custo tire light was on, Hall Mazda got me right in! The waiting area was so nice it had an electric monitor that provided up to date information on customers car status, the chairs had side tables were you can plug in your electric devices, they also provided snacks and gourmet coffee. Best service by far! Thank you! Lori More
Great customer service. Would recommend to friends and family for sales and service. Friendly environment. Great people to work with. Will definitely bring all my vehicles here. family for sales and service. Friendly environment. Great people to work with. Will definitely bring all my vehicles here. More
Robert Pena made sure that I understood everything about the car before I left the lot. He is very knowledgeable and friendly. He made the whole experience a pleasant one. The dealership is very thorough, h the car before I left the lot. He is very knowledgeable and friendly. He made the whole experience a pleasant one. The dealership is very thorough, helpful, and does everything so you can drive the car home that day! More
Hall was easy to work with. I was focused on what I wanted and what I would pay, and they made it easy. The team worked well together to ensure the deal went smoothly from the test drive, to financing, wanted and what I would pay, and they made it easy. The team worked well together to ensure the deal went smoothly from the test drive, to financing, to being out the door. More